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Keith Pierson Toyota

Jacksonville, FL

4.8
1,306 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,306 reviews

June 24, 2015

2nd time charm Purchased a 2015 RAV4 to replace a recently purchased 2013 RAV4 . Had some issues with the 2013 but worked with Eddie and Karen that corrected my More

by overpaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie and Karen
Jun 25, 2015 -

Keith Pierson Toyota responded

I just wanted to thank you for giving us the opportunity to earn your business once again. I'm so glad to hear that you were able to get into a car that you'll love for years to come! Please let Karen, Eddie, or myself know when we can be of service to you again. Tia R. Thomas, Executive Assistant to Keith Pierson

June 23, 2015

Satisfied, Great Experience I went to KPT to purchase a used vehicle. I left in a brand new Corolla. As soon as I walked in Alena Bech greeted me at the front desk. Her personal More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lowe, Floor Manager, Sales Manager
June 20, 2015

i was really bless. I came into the dealer ship just to ask a few questions. This man walk up and that day change in life. DARRYL WITH THE TWO RR WAS EXCELLENT AND PATIE More

by jyearwood78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Carter, Bob Smith Darryl boss
June 19, 2015

SERIOUSLY? my parents have bought a car from there before and told me that they would take care of me. Well I guess my first mistake was forgetting who I was sup More

by terrible customer service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Keys
Jun 22, 2015 -

Keith Pierson Toyota responded

Dear Sir or Madam - Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Tia R. Thomas, Executive Assistant to Keith Pierson 904-771-9100

June 18, 2015

Great experience. Stacey Williams was outstanding. I was so impressed with the professionalism and courtesies extended to me and my husband during our recent purchase. Our sales associate, Stacey Will More

by Sandaroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Williams, Bob Smith
June 17, 2015

Great Experience The buying process at Keith Pierson Toyota is fast, friendly and professional. Chris Jordan and Kennedy made my experience pleasant, I would strongly More

by Miranda Sheoherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy and Chris Jordan
June 14, 2015

not what I expected Advertisements about the warranty led me to expect more than they actually are. The actual display of the brochure given to me to read mislead me, whi More

by kdb new car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam,Athan
June 12, 2015

Service Very welcoming, greet you at the door. Ask what your looking for, model, color price etc. Did great job of finding the right car to meet my needs. More

by Helen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akbar Stepford,
June 10, 2015

Pleased in Jacksonville, FL The dealership is very customer oriented and makes the buying experience wonderful. The atmoshere is professional and offers a open door feel where y More

by g-matruckin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Woolley
June 07, 2015

Awesome Service Always willing to help and go the extra mile. I have never had a bad experience at this dealership. Everyone is always very helpful and gives excellen More

by Suzieq1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Saint-Pierre
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