
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,306 reviews
.Great experience! We only went in the front to take a look at the new Highlanders, with no intention to trade. We had our current Highlander in the shop for repairs. We only went in the front to take a look at the new Highlanders, with no intention to trade. We had our current Highlander in the shop for repairs. We were just picking it up. Austin Baker met us at the front door, and showed us around. He also let us know not to pay for the repairs. We would be able to trade in the Highlander and Toyota would pay for these repairs. We continued to talk, he asked if they could get a credit rating on us. I said Yes..... Since we are Senior Citizens with no mortgage payment they could not see why we would trade. I asked to see the Highlander Plus, as the trunk would go up and down with a push button. Austin said we have our most popular car color here. I will get it and we will take a drive. It drove like a dream.!!! I wanted our payments under $500.00. We would have to pay some down to get close to that dollar mark. Austin worked with the Karen, the sales manager, and we finally reached close to our dollar amount. Austin Baker did an outstanding job in staying with us, urging us to go ahead and trade cars. Excellent experience. More
traded a 2010 Tundra for a 2015 Highlander Jackie was great, I came in to trade my 2010 Tundra for a 2015 Highlander got a good deal! Jackie was very good at her job. Jackie was great, I came in to trade my 2010 Tundra for a 2015 Highlander got a good deal! Jackie was very good at her job. More
great experience Came in to look at a new Tacoma and ended up buying one and wasn't pressured to do so. Jackie, Vince, and Asif (sales manager) were all very knowledge Came in to look at a new Tacoma and ended up buying one and wasn't pressured to do so. Jackie, Vince, and Asif (sales manager) were all very knowledgeable of the product they were selling. Also Mike Shoemake did an outstanding job. All in all that was my best vehicle buying experience I've ever had. Thanks Keith Pierson. You have raised the bar. More
Surprisingly nice experience We came in from Gainesville for a specific used Sienna we saw online. Made an appointment with someone over the phone for the next morning and were p We came in from Gainesville for a specific used Sienna we saw online. Made an appointment with someone over the phone for the next morning and were promised $500 off the advertised online price. When we got there, we were handed off to Austin instead of the person we had an apt with. Not sure why that happened, but Austin proved to be more than able to meet our needs. We were able to wait inside while he went to get the van and bring it up to the doors - a very nice thing in the summer heat with a 2 year old and infant. After mentioning a couple times that the price was supposed to be $500 less than the advertised online price since we made an appointment, I didn't realize until after we were at home that they did not give us the discount on the price. Thinking I would be wasting my time, I went back up there the next day and Mike Shoemake was more than willing to honor the verbal price agreement and we redid the paperwork. Needless to say, this surprised everyone that I had already mentioned the mistake to. Although we were a bit bitter that we didn't find out the car came with only 1 key (and extras cost over $200), honoring the $500 discount the day after the sale was closed more than makes up for that. I am happy to be able to write a good review and will refer people here because of that. Thanks, Mike and Austin! More
IIt is awesome making business with this Dealer. I could give more than 5 star because of the happy I feel Shopping my New vehicle at Keith Pierson Toyota. Everybody congratulate me when they saw wha I could give more than 5 star because of the happy I feel Shopping my New vehicle at Keith Pierson Toyota. Everybody congratulate me when they saw what I got and the good attentions of the employees who attended me, specially, Mr. Harold "Quane" Elder, who I call "My Son" was dealing with me in a very nice way, convincing me and helping me to the end of business. Mr Harold, not only deals with the people like a customer, but like part of the family.THANK YOU, KEITH PIERSON TOYOTA.. THANK YOU , MY SON HAROLD. More
Eddie M is the best I went to your dealership not expecting to find a vehicle to purchase. When i got there i was greeted by Eddie. Very friendly, out going and a asset t I went to your dealership not expecting to find a vehicle to purchase. When i got there i was greeted by Eddie. Very friendly, out going and a asset to your dealership. He went way above to get me the vehicle that im in now. Thanks, Michael Pilkinton More
We where treated with respect and kindness by Stacey William This was by far the best experience in buying a car my wife and I have ever had. Stacey Williams was very nice and warm and very knowledgeable in the This was by far the best experience in buying a car my wife and I have ever had. Stacey Williams was very nice and warm and very knowledgeable in the Avalon. She made a point to make sure we knew the basic functions and then took time to program my phone to the Bluetooth. For an older person not to knowledgeable about new technology she made it simply a pleasure doing business with Keith Pierson. More
Awesome Buying Experience I went to this dealer as I was passing to head to another dealership. I never left! They were awesome to deal with and Harold (Sales Agent) worked wit I went to this dealer as I was passing to head to another dealership. I never left! They were awesome to deal with and Harold (Sales Agent) worked with me and had patience and never once made me feel like he just wanted to sell a car. It was all about me and my preferences. He listened to what I wanted and during the entire sales process he never forgot that. I really enjoyed shopping here and buying me new car there. I will be back again to see Harold. More
3rd toyota We met Darryl Carter, our salesman at KPT, about 5 years ago when we purchased a 2008 used Tundra. At that time, we were looking for something specifi We met Darryl Carter, our salesman at KPT, about 5 years ago when we purchased a 2008 used Tundra. At that time, we were looking for something specific and he helped us find it. In 2014, he again was there to help us replace the 2008 with a 2014 Tundra. Recently, we added a 2015 4-Runner to the family and of course we asked for Darryl! He is a dedicated, trustworthy salesman, but, by now, we just call him a friend! More
Review of Dealership And Management Excellent Customer Service. Excellent Model in teaching how to operate the new vehicle. Excellent help in assistance with financial services applicati Excellent Customer Service. Excellent Model in teaching how to operate the new vehicle. Excellent help in assistance with financial services application. Excellent follow up care services after new vehicle was purchased. More