Keith Pierson Toyota

My review Our sales lady was Toya. She was very knowledgeable, courteous, and friendly. She answered all of our questions and was not 'pushy'. The thing tha Our sales lady was Toya. She was very knowledgeable, courteous, and friendly. She answered all of our questions and was not 'pushy'. The thing that bothered me was that the laminated sheet that listed what the vehicle had on it had the selling price folded over where I couldn't see it. I didn't realize this until later. Also, the vehicle had an online sales price and I don't think I got this price. More

Fast and efficient, kind and excellent in everybarea The kindness efficiently and knowledge of everyone that works there is amazing . I would go no where else. The dealers the services the service manag The kindness efficiently and knowledge of everyone that works there is amazing . I would go no where else. The dealers the services the service manager are fair and kind and make sure that what was promised is what you receive. Amazing in everyway More

Lies and deception This dealership has no problem not letting you know your rights or taking advantage of a young couple. The deliberately did not let that a lease coul This dealership has no problem not letting you know your rights or taking advantage of a young couple. The deliberately did not let that a lease could returned. Deceptive and misleading. Run away from this place More

Best experience buying a vehicle. We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledg We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledgeable, informative, helpful, & friendly. She is truly an asset to your business. Rest assured that we will refer others to Stacy. Buzz in the credit department also was friendly & did an excellent job. More

Got great deal, would buy again. Got great deal with new Sienna van and great services. Would buy again but maybe a while because of Toyota dependability. Recommending to others. H Got great deal with new Sienna van and great services. Would buy again but maybe a while because of Toyota dependability. Recommending to others. Hopefully dealership continuing with their good services. More

Purchased new Toyota The salesman, Lionel Mann, was extremely helpful. He went above and beyond to answer all my questions. He continued to help even after the sale. The salesman, Lionel Mann, was extremely helpful. He went above and beyond to answer all my questions. He continued to help even after the sale. More

Horrible Experience Last Saturday, my family and I drove in the parking lot aprox. at closing time. Pulled up to a gentleman Jason?. I rolled down my window and asked if Last Saturday, my family and I drove in the parking lot aprox. at closing time. Pulled up to a gentleman Jason?. I rolled down my window and asked if they are open. He replied with a firm "No". Did not invite us to come back the following day during opening hours. He just turned around and walked away. Strike 1! On Sunday we stopped by again around 2pm. We could see 3 sales people on the lot. One was already working with a couple. My family and I proceeded to walk the lot and look at the inventory. One sales person walked by us twice; looked at us; did not say a word it was the gentleman from the night before, when I called to find out his name I was told the "Jason I described was Jason Key. Strike 2! Few minutes later, another employee drove by us; parked the car; looked at us and walked in the building. No acknowledgement. Strike 3! Another employee drove another car. Parked it in the lot, walked to the front office and talked to other co-workers. Did not acknowledge us or ask if we were being helped. Strike 4! We got back in our car and left the lot; headed straight to the dealership down Blanding picked two cars that caught our attention. We will be buying one of them for our daughter and we will be going back to buy one for my wife later. We will not consider Keith Pierson ever again. More

Customer service Jake Murphy went above and beyond to provide the best customer service possible. He was quick to respond to my missed calls/texts. He explained every Jake Murphy went above and beyond to provide the best customer service possible. He was quick to respond to my missed calls/texts. He explained everything to me in detail without any hesitancy. He was respectful, honest, and attentive. Thanks, Jake! More

Wonderful (unexpected) car buying experience. I was not planning on buying a car that day, just wanted to look and compare prices but our sales rep, Toya Jones was no pressure and very informative I was not planning on buying a car that day, just wanted to look and compare prices but our sales rep, Toya Jones was no pressure and very informative. I felt very comfortable with everyone and feel I made a very good choice. Thank you Toya Jones and Keith Pierson Toyota! More

Superb Experience I have been purchasing vehicles since 1970. This was the most atypical experience I've ever had. I commented to "Sam" that " you'all" are having way t I have been purchasing vehicles since 1970. This was the most atypical experience I've ever had. I commented to "Sam" that " you'all" are having way too much fun." No pressure - rather, trying to identify and select the vehicle my wife and I really wanted. To that end, Sam was the quintessential professional. We were planning on visiting 2 dealerships to review two different SUV's, but never left Keith Pierson - thanks to Sam!! We now have a RAV4 SE with all the features we were looking for, at a very competitive price. The "culture" at Keith Pierson Toyota is all about the customer. Outstanding!! More