
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Charles, my salesman, was an excellent salesman. I went in for regular maintenance on my 2019 Corolla we, and left with a 2019 Rav4. They’re motivated but not pressuring. in for regular maintenance on my 2019 Corolla we, and left with a 2019 Rav4. They’re motivated but not pressuring. More
Excellent customer service. I went inside Toyota with a happy face and left with a happy face. I got a 2019 Toyota RAV4 premium.They helped me get what I wont . I would recommen I went inside Toyota with a happy face and left with a happy face. I got a 2019 Toyota RAV4 premium.They helped me get what I wont . I would recommend Keith Pierson Toyota. More
Purchase of a 2020 Toyota Tundra Limited at Keith Pierson Second vehicle purchased at this dealership went back because the sales rep Victor is “exceptional” with his knowledge and working with me! Have “no” Second vehicle purchased at this dealership went back because the sales rep Victor is “exceptional” with his knowledge and working with me! Have “no” issues with Victor but I do have “issues” with the finance person who did my deal! Brent in finance would not bend on a more decent interest rate, did not tell me upfront on the maintenance contract and gap insurance just rolled it into the loan then told me after paperwork was printed, did not advise me the refund of my previous maintenance contract refund was to be used as part of my down payment until paperwork was printed and requested my first payment be 60 days to push it to the end month versus the mid month because I am retired and he would not! Obviously I am not pleased with this finance person and will not do business with him again! On the purchase of my previous vehicle that I traded in the finance rep was extremely helpful but this finance rep did help but did not go the extra mile on making me the buyer totally satisfied! More
My husband and I went to get an oil change on our 2008 Toyota Tundra and decided to kill time and go look at the new Tundras. We immediately fell in love with the 2020 Toyota Tundra TRD PRO 4X4 in army gr Toyota Tundra and decided to kill time and go look at the new Tundras. We immediately fell in love with the 2020 Toyota Tundra TRD PRO 4X4 in army green. Kyle French was our salesman and he was absolutely amazing. If you are in the market for a new vehicle you have to go see Kyle French at Keith Pierson. He is knowledgeable, very nice and made sure that my husband and I were well taken care of. Definitely a ⭐️⭐️⭐️⭐️⭐️ experience. More
My mother needed to have an air bag changed in her corolla 2004. I was waiting for the service to be done when Emanuel came to me and showed me the new Corolla LE 2020, and then the Corolla Hybrid 202 corolla 2004. I was waiting for the service to be done when Emanuel came to me and showed me the new Corolla LE 2020, and then the Corolla Hybrid 2020. He showed me and explained the amazing features that the car has and most important for me how safe it is. I bought the Corolla Hybrid 2020 and I love it! Thank you so much Emanuel you are Amazing, friendly, professional and the best. I will definitely talk to my friends to come to Keith Pierson Toyota to ask for Emanuel for them to be Amazed just like me..... Thank you Emanuel! More
My ex-wife and I bought a new Corolla from them in April. On Monday she noticed the low tire pressure warning and stopped by the dealership to ask them to check it. She was told it would be an hour and a hal On Monday she noticed the low tire pressure warning and stopped by the dealership to ask them to check it. She was told it would be an hour and a half wait. Totally unsatisfactory for a dealership who “claims” to treat its customers like family. She drove to the nearest Tire Kingdom and they checked the pressure in all her tires right away. Great customer relations Keith. ☹️ More
Was promised a navigation system for a 2017 Tacoma I purchased on October 28 , 2019 and still not received. Salesman Lavelle Webster stated system was ordered but after talking to parts I was told only purchased on October 28 , 2019 and still not received. Salesman Lavelle Webster stated system was ordered but after talking to parts I was told only way to install navigation system is to change complete radio for after market radio and I would have to come into service and get a quote for replacement. Salesman lied and now no one will return my calls More
I had a great experience Keith Pierson Toyota but I did not floor mats for my truck my wife bought a SUV today and did not come with floor mats either what's up plus she's missing a key fob is this a sales not floor mats for my truck my wife bought a SUV today and did not come with floor mats either what's up plus she's missing a key fob is this a sales ploy are you all suffering from a floor mat shortage or what we live down here in Keystone Heights we just can't drop what we're doing and come up there and pick up the stuff that should have been on there and the beginning More
JACKIE WAS AMAZING! Thank y’all so much for helping me find the perfect car. Jackie was AMAZING. She helped me make sure the car I was getting was the one that I absolute Thank y’all so much for helping me find the perfect car. Jackie was AMAZING. She helped me make sure the car I was getting was the one that I absolutely wanted. She even stayed past close to help me. Thanks Jackie :-) More
Phenomenal thanks to Charles Thornton My husband and I had a phenomenal experience. We could not have asked for a better salesman. Mr. Charles Thornton went above and beyond for us. We t My husband and I had a phenomenal experience. We could not have asked for a better salesman. Mr. Charles Thornton went above and beyond for us. We truly appreciate everything he did. We've previously had bad experiences at two other Toyota dealerships and won't be back. I am very grateful we decided one last chance by coming to Keith Pierson. We will be forever customers with this dealership as long as the fantastic service continues which I am sure it will. Please tell Mr. Charles how much we appreciate him and all his efforts, he is truly an outstanding employee! If this company does any type of employee of the month - I believe he should be the month of October. He even called me the week after I got the vehicle to tell me happy birthday because he remembered what day it was. He shows he truly cares about customers. Thank you so much for everything. More