
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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LaVelle Webster Sales Associate I just want to write about LaVelle. He handled Everything superbly with my buying my new car. I got a Rav 4 XLE Premium. I was up there or calling h I just want to write about LaVelle. He handled Everything superbly with my buying my new car. I got a Rav 4 XLE Premium. I was up there or calling him all the time about all the safety features. I kept my Toyota Sienna for 16 years. So it had none of these new features. I didn’t have to go to the big sales lot because he knew exactly what I was looking for. It was the only Rav 4 I drove or really even looked at as I was considering a used one or even going to try a Honda CRV. However, being a Toyota family for years and years, having every model they make in our family I stuck to what I love. LaVelle is extremely knowledgeable about everything. I would recommend anyone needing a car to see him. More
Great Customer Service! Walter (Beau) Woodard is our service advisor and is a pleasure to work with. He is honest, helpful, efficient and fair. He listens to his customers. W Walter (Beau) Woodard is our service advisor and is a pleasure to work with. He is honest, helpful, efficient and fair. He listens to his customers. We have been working with him for many years and would highly recommend him to our friends and family. Sharon McCalip More
Bait & switch On 12/29/1019 I went to this dealer and advised the salesman that I was interested in a 2019 Highlander LE with the 6 cylinder engine. He showed me o On 12/29/1019 I went to this dealer and advised the salesman that I was interested in a 2019 Highlander LE with the 6 cylinder engine. He showed me one and took it for a test drive. Discussed price and trade in and arrived at a price. I gave them a check and the car was delivered that early evening. The next day I discovered my "new" car had 662 miles on it and had the four cylinder engine! The car had no sales agreement nor did it have a registration. I called the dealer and when I received the registration in the mail it had a issue date of 1/3/2020 and not the date of purchase! I am 82 and feel I was taken advantage of by this dealer. I would suggest that all seniors avoid this dealer like the plaque. More
December 2018 I had a good experience buying a used car, at that time promises were made and were kept all the way through my latest purchase. at that time promises were made and were kept all the way through my latest purchase. More
Everyone should know that they mark their cars up 5000 over MSRP when they start negotiating. If a car has 5k in rebates, they mark it up 5k more than the window sticker price before running numbers with over MSRP when they start negotiating. If a car has 5k in rebates, they mark it up 5k more than the window sticker price before running numbers with you. ***Beware military...stay away!*** Instead of adding a second one star review, I will add to this one to say that I have contacted Keith Pierson Toyota 3 times since about removing my phone number from the contact list. The salesman I used when there is always unavailable when I call back from his voice mails. 2 times I asked very kindly to remove my number and I have purchased a car already. On a third attempt they transferred me 3 times then hung up on me. More
Excellent!!!!, Keith Pierson Toyota has the best service and the best sellers. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going. and the best sellers. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going. More
Best Customer Service Experience! My husband and I decided to got to this dealership on a wim. We had NO intention on buying a 2020 BRAND NEW truck. We started looking around at the us My husband and I decided to got to this dealership on a wim. We had NO intention on buying a 2020 BRAND NEW truck. We started looking around at the used trucks and within 5 minutes of being there, Kyle French waked up to us with a warm welcome and sincere handshake. At first we were reluctant. We did not go to be "talked into a sale" or put in a position of "you must buy". We were just used to car dealers being this way. To our surprise, Kyle, was not! He treated us like family that he had known for years. he walked us through everything while looking at the used car we thought we wanted and the brand new car we "kew" we didn't want. Kyle made it so easy to buy a new truck because he was genuinely a real person who understood bills and needing to live outside of a truck payment. He helped us rainstorm our options and left us with no question unanswered and when my husband asked the question "so what if I need to go home and think about it?" Kyle looked him and I in the eyes and told us that he completely understood and elaborated on why he wanted us to be sure in the long run because regardless of if he makes a "sale" or not that he wanted us to be happy with our choice and our payment.. We are now the owners of a 2020 Toyota Tacoma and Kyle will forever have our service. Thank you Mr. French! More
Went to the dealer for a used car was introduced to Jackie. Miss Jackie listened to to what my wife was looking for and took her to the perfect vehicle. She was very attentive and understanding through Jackie. Miss Jackie listened to to what my wife was looking for and took her to the perfect vehicle. She was very attentive and understanding through the whole process and made sure we found the right vehicle and that everything was in order. Me and my wife loved our experience with miss Jackie and would definitely buy from her again. More
What an amazing team of people!! Jackie and Emmanuel were attentive and not over baring made me feel comfortable and that they were there to help me attentive and not over baring made me feel comfortable and that they were there to help me More
The sales staff is so respectful and helpful, they really work to earn your business! I’ll be buying all my cars from KPT for years to come! As a second generation customer, I plan on keeping them in the fam work to earn your business! I’ll be buying all my cars from KPT for years to come! As a second generation customer, I plan on keeping them in the family! More