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Keith Pierson Toyota
Jacksonville, FL
1,297 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,297 reviews
February 10, 2020
This dealership was awesome working to make this sale go through. I appreciate all nice sales people there at special Kyle French he was excellent sales person. He did everything he could to help me get th through. I appreciate all nice sales people there at special Kyle French he was excellent sales person. He did everything he could to help me get this car. Thanks for all the hard work everyone put into this to get me my ne car. Thank you More
by trinommartin4
Employees Worked With
Kyle French
February 06, 2020
Traded in a 2x4 Tundra for a 4x4 Tundra I purchased my first Tundra in 2018. The car drove great and I was quite happy with the car and the service. But since I use the truck for recreati I purchased my first Tundra in 2018. The car drove great and I was quite happy with the car and the service. But since I use the truck for recreation (camping/traveling), I felt I needed to upgrade to a 4x4. I like the new truck very much. Not only is it a 4x4, but comes with the larger V8 so the driving is nice and smooth, as well as equipped with better sound system and safety features. So I am quite pleased with the truck. My sales rep, John Bowers, worked with me until we found the best match between person and car, so I appreciate the service he provided. More
by levetona
Employees Worked With
John Bowers (sales rep) was my primary contact
February 06, 2020
This will be the only dealership we go to from now on! They did everything they could for us! Tara & Jc were wonderful 💗 we were really stressing our trade in value they total took care of it and They did everything they could for us! Tara & Jc were wonderful 💗 we were really stressing our trade in value they total took care of it and got us dinner for the wait! I will Recommend anyone and everyone to Keith Pierson Toyota. Keep up the good work guys! More
by simplelifesk3
Employees Worked With
Tara & Jc
January 29, 2020
Customer service was GREAT!! Jose was able to get me the Customer service was GREAT!! Jose was able to get me the perfect deal on my 2020 .. He was able to explain how Trade-in works and gave me the best o Customer service was GREAT!! Jose was able to get me the perfect deal on my 2020 .. He was able to explain how Trade-in works and gave me the best offer for my 2015 !! If you are looking for a great deal go to Keith Pierson on Youngerman circle and ask for Jose, He’s the Best !!! More
by Pablo Rivera
Employees Worked With
Jose
January 28, 2020
Andre made us feel right at home, He is great!!love him. Keith Pierson Toyota was where I went when I came over here from California, back a few years ago; I had my car serviced they treated me special and I Keith Pierson Toyota was where I went when I came over here from California, back a few years ago; I had my car serviced they treated me special and I knew I was going to buy a car from them because I also knew that my husband I were going to be moving here. ANDRE is special. More
by pigpin
Employees Worked With
Andre, JC.
January 25, 2020
LaVelle Webster Sales Associate I just want to write about LaVelle. He handled Everything superbly with my buying my new car. I got a Rav 4 XLE Premium. I was up there or calling h I just want to write about LaVelle. He handled Everything superbly with my buying my new car. I got a Rav 4 XLE Premium. I was up there or calling him all the time about all the safety features. I kept my Toyota Sienna for 16 years. So it had none of these new features. I didn’t have to go to the big sales lot because he knew exactly what I was looking for. It was the only Rav 4 I drove or really even looked at as I was considering a used one or even going to try a Honda CRV. However, being a Toyota family for years and years, having every model they make in our family I stuck to what I love. LaVelle is extremely knowledgeable about everything. I would recommend anyone needing a car to see him. More
by RAV4
Employees Worked With
LaVelle Webster
January 22, 2020
Great Customer Service! Walter (Beau) Woodard is our service advisor and is a pleasure to work with. He is honest, helpful, efficient and fair. He listens to his customers. W Walter (Beau) Woodard is our service advisor and is a pleasure to work with. He is honest, helpful, efficient and fair. He listens to his customers. We have been working with him for many years and would highly recommend him to our friends and family. Sharon McCalip More
by Sharon
Employees Worked With
Walter (Beau) Woodard
January 22, 2020
Bait & switch On 12/29/1019 I went to this dealer and advised the salesman that I was interested in a 2019 Highlander LE with the 6 cylinder engine. He showed me o On 12/29/1019 I went to this dealer and advised the salesman that I was interested in a 2019 Highlander LE with the 6 cylinder engine. He showed me one and took it for a test drive. Discussed price and trade in and arrived at a price. I gave them a check and the car was delivered that early evening. The next day I discovered my "new" car had 662 miles on it and had the four cylinder engine! The car had no sales agreement nor did it have a registration. I called the dealer and when I received the registration in the mail it had a issue date of 1/3/2020 and not the date of purchase! I am 82 and feel I was taken advantage of by this dealer. I would suggest that all seniors avoid this dealer like the plaque. More
by Flyguy
Employees Worked With
Andre Malloy, Mike in finance
January 11, 2020
December 2018 I had a good experience buying a used car, at that time promises were made and were kept all the way through my latest purchase. at that time promises were made and were kept all the way through my latest purchase. More
by nvisionmuzik2020
Employees Worked With
Emmanuel Concepción
January 10, 2020
Everyone should know that they mark their cars up 5000 over MSRP when they start negotiating. If a car has 5k in rebates, they mark it up 5k more than the window sticker price before running numbers with over MSRP when they start negotiating. If a car has 5k in rebates, they mark it up 5k more than the window sticker price before running numbers with you. ***Beware military...stay away!*** Instead of adding a second one star review, I will add to this one to say that I have contacted Keith Pierson Toyota 3 times since about removing my phone number from the contact list. The salesman I used when there is always unavailable when I call back from his voice mails. 2 times I asked very kindly to remove my number and I have purchased a car already. On a third attempt they transferred me 3 times then hung up on me. More
by maconwilson
Employees Worked With
I will be nice!
