Keith Pierson Toyota

We had Andre Mallory sale us a Toyota Tundra last Sunday and we absolutely love it. We didnt feel pressured for anything we didnt originally want. We tried out 2 trucks, and andre seen what truck My husband and we absolutely love it. We didnt feel pressured for anything we didnt originally want. We tried out 2 trucks, and andre seen what truck My husband and I loved from the start. So after driving both. We came back inside and talked numbers. We wanted a certain amount that we wanted to pay. Andre helped us get it to a number My husband was happy with. We love our new truck, and so does anyone that sees it. We have and will recommend Andre Again. Thanks Andre. More

This dealership is amazing they are very friendly and polite and very welcoming very great experience to go to buy a car polite and very welcoming very great experience to go to buy a car More

worked with Julian Watson and felt no pressure at all. I have not bought a car is many many years and was sure it would be stressful. Finance department was efficient and helpful . thank you! I have not bought a car is many many years and was sure it would be stressful. Finance department was efficient and helpful . thank you! More

I was treated so badly here that I cried when I left. The problems was my salesperson (LaCoya). After seeing a car I liked, and well into my appointment, he suddenly began to manipulate, withhold info The problems was my salesperson (LaCoya). After seeing a car I liked, and well into my appointment, he suddenly began to manipulate, withhold information (i.e., "What is your dealership fee?" Answer: "I don't know.") and lie to me about what the managers were telling him to tell me. This was done to disrespect, frustrate me, block a transaction, and completely waste my time. Because of the roadblocks LaCoya put up, I finally stated the obvious: that it seemed I couldn't proceed. He quickly and happily got up from his chair and said goodbye. This was abuse. Looking back, I can see that LaCoya had become anxious while showing me the bells and whistles an the car I liked. I had some questions, and this interrupted his spiel. I remember him looking resentful at "not having full control" of the conversation. I tried to appease him after this, but it was too late. Their "car-buying process" was totally non-transparent anyway, so it is just as well that I left. It was designed solely to serve them. They were immediately all over my trade, pulling its Carfax in the back room (I realize this now), LaCoya threatened that I couldn't see their car until they pulled my credit, and their car didn't even have enough gas in it for a test-drive. Given that I'd had an appointment for it, this really shouldn't have happened. I had a bad feeling on the way down here due to my last 2 text messages being blown off by the person who was supposed to be my salesman, and I arrived to discover that their cars were all locked up tightly behind a gate. Some things I have learned: 1) I'll never discuss a trade until I know if I want their car. I am the customer and the way they earn. 2) I'll never come here again, and I'll never go to another dealership alone. 3) I'll sell my car to that big-named online company, then put cash down. I won't even deal with a trade again. 4) I'll go to only top-tier brand dealerships. It's worth every penny, their prices are good, and I'll be treated much differently. I already have been. More

You feel very welcomed as soon as you walk through the door. They have great customer service and a great family atmosphere. door. They have great customer service and a great family atmosphere. More

This dealership never fails me when it comes to buying/trading a vehicle. Miss Jackie chan is the best salesperson in that place! She has been like family to us and keeps in touch with our family. buying/trading a vehicle. Miss Jackie chan is the best salesperson in that place! She has been like family to us and keeps in touch with our family. Keith Pierson is lucky to have a wonderful employee! Above and beyond! More

Mr. Mumford was very pleasant to deal with and very knowledgeable about the suv we purchased and he answered all our questions. He made the pressure of buying a new car more enjoyable than we thought knowledgeable about the suv we purchased and he answered all our questions. He made the pressure of buying a new car more enjoyable than we thought possible. Thanks to all at Keith Pierson Toyota that had a hand in our wonderful experience. 5 STARS all the way! More

The salesperson, Jackie Chan was very helpful and kind, no pressure sales. The finance staff worked with me and I got a good deal. Drew gave what he promised no pressure sales. The finance staff worked with me and I got a good deal. Drew gave what he promised More

I got to work with Andrea. He was very professional, knowledgeable, and not pushy at all. If i trade my Tundra in I will look for him. He was very professional, knowledgeable, and not pushy at all. If i trade my Tundra in I will look for him. More

Great customer service with great warranties Doc was very friendly and helped me with all my questions. friendly and helped me with all my questions. More