Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,305 reviews
My Salesperson was Austin Maddox, who provided Excellent Service. I explained that several years ago I purchased a truck from the Dealer and did not want a repeat of that experience. My Wife bought a RAV4 Service. I explained that several years ago I purchased a truck from the Dealer and did not want a repeat of that experience. My Wife bought a RAV4 from Keith Pierson and suggested I try them again. Austin went out of his way to make sure I was happy with the purchase and continues to follow-up after the sale to ensure that I'm having no problems with the car or have any questions. Interested in a new car? Make sure you go to Keith Pierson Toyota and ask for Austin Maddox. More
I like the servixe department. Bo is excellent and i nake sure i only deal with him. The overall service team is good. They are pretty busy and I try to make an appointment with Bo but if not he find nake sure i only deal with him. The overall service team is good. They are pretty busy and I try to make an appointment with Bo but if not he finds a way to fit my vehicle in with no hassle or long wait. More
Horrible customer service! Sales staff lacks couth, professionalism, and bearing. In my 56 years I have never been made mockery of! I was greeted by a sales rep that should be on a circus tour as a clo professionalism, and bearing. In my 56 years I have never been made mockery of! I was greeted by a sales rep that should be on a circus tour as a clown because that was his demeanor. I'm pretty sure Keith Pierson wouldn't approve of such behavior from his anyone on his staff. Definitely not the face of his franchise!! More
My salesperson was Austin Madden who was the best sales person ever. He went over and beyond to make sure I was satisfied with my purchase. If anyone is in the market to purchase a car from Keith Pierson a person ever. He went over and beyond to make sure I was satisfied with my purchase. If anyone is in the market to purchase a car from Keith Pierson ask for Austin. Thanks! More
Great place to buy a new car! Go see Jackie! Jackie is hands down the best. Everyone there is great, friendly, and listens to what I need. I have purchased five vehicles so far and have never been disappo hands down the best. Everyone there is great, friendly, and listens to what I need. I have purchased five vehicles so far and have never been disappointed! More
Experience was professional and courteous. All personnel were knowledge and not imitating. Would visit again and intend to have all service performed here. were knowledge and not imitating. Would visit again and intend to have all service performed here. More
Jackie was phenomenal to work with at Kieth Pierson, she was very authentic, friendly, and a wealth of knowledge when it came to leading me to the right decision when purchasing my vehicle. Not only did Jac was very authentic, friendly, and a wealth of knowledge when it came to leading me to the right decision when purchasing my vehicle. Not only did Jackie align her consultant skills with my vehicle needs, she was also very joyful and kind throughout. I appreciated her willingness to go above and beyond to get me to the right price and pickup/deliver documents after the sale to my home. I would buy another vehicle from Jackie in a heartbeat :) More
I purchased my car at a time when dealerships had the upper hand. I thought that I would have to settle for a slightly used car from CarMax. Much to my surprise Keith Pierson Toyota provided me with a upper hand. I thought that I would have to settle for a slightly used car from CarMax. Much to my surprise Keith Pierson Toyota provided me with a very competitive price for a new car. I still paid more than I would have if I purchased it prior to COVID and the shortages it has created. However, I believe I received a very fair price. There is no doubt in my mind that they wanted to sell the car to me and was willing to meet me in the middle. Based on previous experience and my knowledge of the market at time of my purchase I know that they could have received their original asking price from another purchaser. My only complaint is that my understanding of the verbal explanation of their "Lifetime Warranty" included all aspects of the car including electronics. I discovered when signing documents that the warranty is limited to powertrain and such and does not include electronics, which I believe is more subject to fail. More