Keith Pierson Toyota

Jackie was the first person I spoke to on the phone regarding my need to trade in a minivan I had bought only last summer to get a car that did not use so much gas. I knew the minivan would have negati regarding my need to trade in a minivan I had bought only last summer to get a car that did not use so much gas. I knew the minivan would have negative equity, and when I had called another dealer, they had given me no hope of being able to make any kind of deal. Jackie encouraged me to come in and gave me hope that we could make a deal that I could still afford, even with the negative equity. She held true to her words, and after I found a new car with much better mileage, she approached the manager, and she explained the negative equity to me, and I still left with a deal that I could afford. Everyone was friendly and courteous, and the service I received was topnotch. I was very impressed with the facility itself; there is an area for children to play, and area for laptops so people can work while they are waiting for car maintenance, a lovely cafe. Everthing is very clean and the environment is pleasant. I did not think anyone could exceed the service at another dealership where I had gotten my minivan, but Keith Pierson did. I walked away feeling I had gotten a good deal and that they were fair about the negative equity. I received a hand written thank you after I purchased my new Toyota, and Jackie has called me several times to make sure I was happy with my new car. I am very pleased with the service and with my new car. Margaret Rose Glenn More

My wife and I were very pleased the approach that Kenneth made. He has a fantastic demeaner, a pleasant personality, and appropriate knowledge of the vehicle we were interested in. He knew we were in for s made. He has a fantastic demeaner, a pleasant personality, and appropriate knowledge of the vehicle we were interested in. He knew we were in for service on our 2009 Camry and was willing to take the time to introduce us to the 2011 Avalon Limited. We were able to test drive the Venzer and the Avalon. We had set a goal for the Venza but the Avalon won out. It was our decision. There was no pressure by Kenneth for us to buy any automobile, or even buy that very day. However, with his assist and excellent knowledge of the item of interest. Well beyond most. Jan and I both appreciate the way we were handled and would definately buy from that dealership again. We have always had our cars serviced at Keith Pierson Toyota. This is the second car we have purchased from the dealership. Thank you. Jim and Jan Bailey More

We went in to look at cars and they won't stop calling! They called me while I was IN THE HOSPITAL AFTER GIVING BIRTH. I stupidly answered the phone because I didn't know what the number was and told the g They called me while I was IN THE HOSPITAL AFTER GIVING BIRTH. I stupidly answered the phone because I didn't know what the number was and told the guy to stop calling and that I had just given birth and was taking my child home and he tried to keep talking to me and asked me if I was still interested in buying a car! I wanted to punch him. What a jerk. We will be buying a new Toyota, but not from this place! We did get our car fixed here and I liked the guy we worked with to fix it, but I hate this place now. More

We brought in my 2000 Toyota for a check over because it was not acceralting right. Turns out we okayed the repairts but in the mean time a very great salesman, Kennedy Munford headed our way. He was a gr was not acceralting right. Turns out we okayed the repairts but in the mean time a very great salesman, Kennedy Munford headed our way. He was a great guy and knew just what he was talking about, friendly, knowledgeable and charming. Even when we decided to see what kind of deal we could get, the lady as well as your finance manager were very graceous as well as knowledgeable and friendly, Non as good as Kennedy but all good people! The overall car buying expierence was great. No pressure no pushy sales staff. The surrunders we great and to know that Keith buys his employees lunch on the weekends was another great plus that impressed my husband and I. Keep up the good work.... More

A no pressure experience. Told the salesman what we were looking for, what we thought we could afford, and what we would like our payment to be close to. Found a couple of vehicles and purchased one. Financ looking for, what we thought we could afford, and what we would like our payment to be close to. Found a couple of vehicles and purchased one. Financing did great in finding a reasonable interest rate for our circumstance. If you want a great relaxed experience when you shop for a car. new or used, my wife and I would highly recommend Keith Pearson Toyota. More

The entire experience of our purchase was great, but moved very fast and resulted in a serious miscommunication on terms, which almost led to us returning our new vehicle and obtaining our trade-in back moved very fast and resulted in a serious miscommunication on terms, which almost led to us returning our new vehicle and obtaining our trade-in back. In the end, a compromise was negotiated and we kept the new vehicle. More

Donald was great helping me pick a new vechicle that suited mine and my families needs. Donald made the whole experience pleasant and quick, I really appreciated both. The vechicle I was driving sud suited mine and my families needs. Donald made the whole experience pleasant and quick, I really appreciated both. The vechicle I was driving suddenly had a major mechanical problem and of course my husband was out of the country, work. Donald understood the urgency of my situation and made my purchase very easy. Thank you again Donald Wyche, Jodi Black, return customer More

This was the second car I have bought at Keith Pierson This was the second car I have bought at Keith Pierson Toyota. Both visits were very good, no pressure sales just ansered my questions. Both sale This was the second car I have bought at Keith Pierson Toyota. Both visits were very good, no pressure sales just ansered my questions. Both sales people were very helpful and polite. They would see me coming and would run the other way, because they new that I was going to question everything they said. I knew what I wanted and what I would pay. much fun in working with the both of them. I think I got a good deal and saved some money and that Keith made some money and thats what it's all about. will go back when I need another new car. More

We rated a 5 overall because we couldn't have asked for a better salesperson than Lynette. She listened to our wants and found what we were looking for and worked to get the price we wanted. This is the se better salesperson than Lynette. She listened to our wants and found what we were looking for and worked to get the price we wanted. This is the second car we have purchased from Keith Pierson. Our salesman last time, Tony Mariner, is now a sales manager and we spoke with him to set an appointment before we came in. Couldn't have asked for better people to deal with. More

I was looking to lease/purchase a 2010 Prius and went to Keith Pierson Toyota. They only had one on the lot that day (a Prius II). Matt Seedorf let me test drive it and went over the car's many features wit Keith Pierson Toyota. They only had one on the lot that day (a Prius II). Matt Seedorf let me test drive it and went over the car's many features with me, his knowledge of the Prius is very extensive. I've been having problems with sitting for long periods of time on uncomfortable seats and the Prius II was not very comfortable after sitting in it for about 30 minutes (for the test drive and the features overview). Matt took the time to take me to many different cars on the lot to find one that was comfortable for me, I didn't find one that day. I ended up at another Toyota dealership the next day and they had a Prius III. I sat in it and did not have the same trouble with the seat (not sure why as they are supposed to have the exact same seats). Anyway, I ended up leasing the Prius III from the other dealership (only because Keith Pierson did not have a Prius III on their lot). I took my Pruis III over to Matt and he went over all of the features again (the salesman at the other dealership didn't go over much at all). My daughter was with me that day and she bought a 2010 Corolla and is very happy with it. Matt has called and emailed me many times since to see if I'm still happy with the Prius and to let him know if I have any more questions. I only wish Keith Pierson would've had the Prius III on the lot that first day and that I had bought it from Matt Seedorf instead of leasing it from that other Toyota dealership! More