Keith Pierson Toyota

Mr. Darryl Carter Sr. went above and beyond "Good" Customer Service.I have always loved my Toyota's ! I talked to Mr.Carter and within two hours, he presented me with a GREAT DEAL. I explained that I Customer Service.I have always loved my Toyota's ! I talked to Mr.Carter and within two hours, he presented me with a GREAT DEAL. I explained that I was working with a SHORT time frame, due to the fact that my daughter's car had been totaled, and she was coming Friday, April 30, from Charleston SC. My plan was to try to find something for me, so that I could give my daughter my other TOY. My 6 yr. old grand-daughter is a Cancer Survivor,and our RELAY FOR LIFE event that she is coming for starts at 5:00 on Friday night. He not only found me a car, but was so kind as to bring it to me. Because of all the things that I had going on for Relay I did not have time to make the trip to Jacksonville and back. He told me, that he would be happy to deliever it, I was speechless, and crying to beat the band. Everyone that I know, will now know about Mr. Darryl Carter Sr., and Keith Pierson Toyota. I will never be able to say how much I appreciate all that was done by Mr. Carter. He was wonderful, and deserves any REWARD that Toyota could possibly give him. In the future, I will look to him, and Keith Pierson Toyota for all of my car needs. Sincerely, Cindy Pilkington More

Overall I was very satisfied with the service & the amount of inventory they had. amount of inventory they had. More

It was a honor and great privledge doing business with Mr.Carl Welch.I really don't know where to start when it comes to all the "Excellent Service" I received. I was very undecided of the car I wanted to Mr.Carl Welch.I really don't know where to start when it comes to all the "Excellent Service" I received. I was very undecided of the car I wanted to purchase.He allowed me to speak,analyze,and ask many questions.Mr. Welch was polite,very attentative,exceptionally helpful,and a great listener.He maintained a professional and friendly demeaner at all times with a smile. As his customer,he made me feel valued,respected,and appreciated. Mr. Welch made every possible effort to earn my business. He throughly explained every detail about the car.He helped me formulate a purchase plan that I was most comfortable and satisfied with.I never felt any tention, frustration,or lack of interest from him. Mr. Welch remained very relaxed,confident, and calm throughout the whole process.At times, I'd get nervous or talk as if I'm giving up while waiting for a response from his team leaders.He assured me that everything will be alright while showing interest and giving me his personal attention.I was able to relax and stay calm. Thank you for all your follow up calls,emails,and willingness to further assist me with answering any questions we may have missed or any additional information. Overall,I highly recommend sales associate Mr. Carl Welch at Keith Pierson Toyota Scion. I love my new 2011 Toyota Camry XLE. "I'm Excited!" Thank You Again, Misty Griffin More

I went to this dealer with the intention of looking. Donald went above and beyond to make this deal available to me and explain everything that I could ask about the vehicle. I will definitly promote Ke Donald went above and beyond to make this deal available to me and explain everything that I could ask about the vehicle. I will definitly promote Keith Pierson to any of my friends and family who display an interest in purchasing a new or used car as long as they can arrange their own financing. I was disappointed to find out after the sale was complete that I had agreed to payments of $450.00 per month and the final figure I agreed to was 459.00 per month. Instead, the payment is now $556.00 dollars per month and that figure was mentioned only once during the closing. There was no attempt to explain why my payment jumped a hundred dollars after only adding the extended warranty. My mistake for missing this, but it won't happen again. Next time, I'll be back, but I'll deal with finance people I can trust. More

Working with Donald was unlike any experience I have had at auto dealerships. He was friendly, personable and most of all you could tell he truly wanted to help us find the right car and the right deal. He at auto dealerships. He was friendly, personable and most of all you could tell he truly wanted to help us find the right car and the right deal. He was not pushy what-so-ever, and made sure that we were comfortable throughout the process. I will recommend any of my friends or family who are interested in purchasing a vehicle to go to Keith Pierson and look up Donald Wyche. More

When I stopped by Keith Pierson Toyota I was only looking for a late model truck to pull my travel trailer.Donald Wyche came out promptly and assisted me in the used truck lot. We found nothing I could use s for a late model truck to pull my travel trailer.Donald Wyche came out promptly and assisted me in the used truck lot. We found nothing I could use so we headed to the new truck line to. I told Donald what I was looking for and we were off to the races.The man helped me in every way to make my experience smooth and easy.I am happy with my truck, my experience, and the deal I received from your sales team, especially Donald Wyche.This man is a very professional salesman,very helpful man with a good sence of humor. When I come back for another car I will seek out Mr. Wyche to be my sales representative. More

The sales man Daniel Brower was very friendly. He went out of his way to find me a car of my choice. He made my wait there comfortable and treated me like family. The office finance manager Dan Gamble was out of his way to find me a car of my choice. He made my wait there comfortable and treated me like family. The office finance manager Dan Gamble was very honest and seemed to have my best interest at heart. This was a very painless experience. I would recommend this company to anyone. All of the staff there were very friendly. More

Buying our Prius was a simple matter. Both the sales manager and Don fielded questions well via internet, on the phone and in person. Options were clearly presented and we arrived at a price point accep manager and Don fielded questions well via internet, on the phone and in person. Options were clearly presented and we arrived at a price point acceptable to both parties without a hitch. Don was particularly responsive. He knew his product and worked with us to detail the car with options. He was attentive and managed us well throughout the entire process. The only drawback from our experience was working with Dirk. I understand he is fairly new in his position but he shouldn't have been left to orchestrate closure on his own. This was a straight cash deal without trade-in. Couldn't have been simpler but we were tied up with him far too long. That is not to say he wasn't polite, but compared to the ease we had working with Don, it was surely a departure from the expedient service we received. More

Jonathan very intuitive to our families vehicle needs. We explained what we were looking for and he lead us to the right vehicle the first time. Dirk was very professional during the finance part of our We explained what we were looking for and he lead us to the right vehicle the first time. Dirk was very professional during the finance part of our experience. He was able to get us a great rate. It was nice doing business with him again. We would definitely come back! The George Family More

this is the second new car we purchased from keith pierson and the third toyota we've owned. we chose the rav4 as it fit our needs perfectly. we even received extras that were a welcome surprise. the pierson and the third toyota we've owned. we chose the rav4 as it fit our needs perfectly. we even received extras that were a welcome surprise. the attention you get from the sales staff is always warm and promt. i would recommend keith pierson's dealership to anyone who is shopping for a car. More