Keith Pierson Toyota

My fiance and I had a great time and it was our best experience we ever had at a dealership. Mr. Carter did an excellent job right from the start with the meet and greet all the way through to the end w experience we ever had at a dealership. Mr. Carter did an excellent job right from the start with the meet and greet all the way through to the end with the purchase of our new truck. He was an excellent salesman, his knowledge of the vehicles was superb and his personality was very pleasent. I have to say I've been to many diffrent car dealers and keith pierson is one of the best car dealers I've been to. Mr. Carter would always have a customer in me. GREAT SALES MAN. More

I have dealt with too many dealerships and have had horrible experiences...That all changed when I decided to walk in to Keith Pearson Toyota. The sales manager, Marvin, treated me as if I was the onl horrible experiences...That all changed when I decided to walk in to Keith Pearson Toyota. The sales manager, Marvin, treated me as if I was the only customer in the world...he was great. My salesman was Donald -- All I can say is: Every dealership in the world should have Donald create a seminar on how to be the best salesman with the upmost level of professionalism, care and compassion. I would never want to deal with another staff or dealership again. More

I had a great experience at Keith-Pearson! The service was excellent! I would recommand this dealership anybody. My sales person (Donald Wyche) was very help with my purchase of a 2009 Toyota Corolla. i a was excellent! I would recommand this dealership anybody. My sales person (Donald Wyche) was very help with my purchase of a 2009 Toyota Corolla. i am so glad that I chose to purchase a car from Keith-Pearson. I would not had want to purchase a car any where else. Thanks again for the excellent service!!! More

Mr. Carter was very helpful, allowed plenty of time to discuss, never pressured us at any time. He also walked us through the whole buying process, never once leaving us "stranded" or wondering what was discuss, never pressured us at any time. He also walked us through the whole buying process, never once leaving us "stranded" or wondering what was going on. Made sure our kids were taken care of during the whole process. Mr. Pierson's store was very clean and organized. The lounge area was well kept, with plenty of choices for everyone to enjoy. The "Kid Zone" is an excellent idea to keep the kids entertained during the buying, selling, and repairs/maintenance of vehicles. Not many dealerships include the customers kids as Mr. Pierson does. More

Donald Wyche made our experience EXCELLENT! We were not sure a Toyota was the way to go when looking for a new car, but Donald took time and listened to us. He assured us of the product and Pierson's stand sure a Toyota was the way to go when looking for a new car, but Donald took time and listened to us. He assured us of the product and Pierson's standing behind the car. We are very satisfied. Thank you, Donald!!! We are customers for life. More

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Mr. Darryl Carter Sr. went above and beyond "Good" Customer Service.I have always loved my Toyota's ! I talked to Mr.Carter and within two hours, he presented me with a GREAT DEAL. I explained that I Customer Service.I have always loved my Toyota's ! I talked to Mr.Carter and within two hours, he presented me with a GREAT DEAL. I explained that I was working with a SHORT time frame, due to the fact that my daughter's car had been totaled, and she was coming Friday, April 30, from Charleston SC. My plan was to try to find something for me, so that I could give my daughter my other TOY. My 6 yr. old grand-daughter is a Cancer Survivor,and our RELAY FOR LIFE event that she is coming for starts at 5:00 on Friday night. He not only found me a car, but was so kind as to bring it to me. Because of all the things that I had going on for Relay I did not have time to make the trip to Jacksonville and back. He told me, that he would be happy to deliever it, I was speechless, and crying to beat the band. Everyone that I know, will now know about Mr. Darryl Carter Sr., and Keith Pierson Toyota. I will never be able to say how much I appreciate all that was done by Mr. Carter. He was wonderful, and deserves any REWARD that Toyota could possibly give him. In the future, I will look to him, and Keith Pierson Toyota for all of my car needs. Sincerely, Cindy Pilkington More

Overall I was very satisfied with the service & the amount of inventory they had. amount of inventory they had. More

It was a honor and great privledge doing business with Mr.Carl Welch.I really don't know where to start when it comes to all the "Excellent Service" I received. I was very undecided of the car I wanted to Mr.Carl Welch.I really don't know where to start when it comes to all the "Excellent Service" I received. I was very undecided of the car I wanted to purchase.He allowed me to speak,analyze,and ask many questions.Mr. Welch was polite,very attentative,exceptionally helpful,and a great listener.He maintained a professional and friendly demeaner at all times with a smile. As his customer,he made me feel valued,respected,and appreciated. Mr. Welch made every possible effort to earn my business. He throughly explained every detail about the car.He helped me formulate a purchase plan that I was most comfortable and satisfied with.I never felt any tention, frustration,or lack of interest from him. Mr. Welch remained very relaxed,confident, and calm throughout the whole process.At times, I'd get nervous or talk as if I'm giving up while waiting for a response from his team leaders.He assured me that everything will be alright while showing interest and giving me his personal attention.I was able to relax and stay calm. Thank you for all your follow up calls,emails,and willingness to further assist me with answering any questions we may have missed or any additional information. Overall,I highly recommend sales associate Mr. Carl Welch at Keith Pierson Toyota Scion. I love my new 2011 Toyota Camry XLE. "I'm Excited!" Thank You Again, Misty Griffin More

I went to this dealer with the intention of looking. Donald went above and beyond to make this deal available to me and explain everything that I could ask about the vehicle. I will definitly promote Ke Donald went above and beyond to make this deal available to me and explain everything that I could ask about the vehicle. I will definitly promote Keith Pierson to any of my friends and family who display an interest in purchasing a new or used car as long as they can arrange their own financing. I was disappointed to find out after the sale was complete that I had agreed to payments of $450.00 per month and the final figure I agreed to was 459.00 per month. Instead, the payment is now $556.00 dollars per month and that figure was mentioned only once during the closing. There was no attempt to explain why my payment jumped a hundred dollars after only adding the extended warranty. My mistake for missing this, but it won't happen again. Next time, I'll be back, but I'll deal with finance people I can trust. More