Keith Pierson Toyota

I had a great expirience with Darryll. He worked with me as best as he could, and provided the best customer service possible. I could not have asked for a better man to buy a car from. He actually surprise as best as he could, and provided the best customer service possible. I could not have asked for a better man to buy a car from. He actually surprised me at my job with a new car that he and my grandmother had picked out for me, and made the expirience very special for me. He calls and checks up on me to make sure i still love the car, and i know that if i have any problems or questions i could depend on him. More

This was my first real experience with a car/truck dealership, and it was beyond my expectations. Jackie seemed genuinely interested in finding me a vehicle that I was not only interested in, but felt dealership, and it was beyond my expectations. Jackie seemed genuinely interested in finding me a vehicle that I was not only interested in, but felt comfortable in as well. In my opinion she got me the best deal and didn't jerk me around. She followed up with me many weeks after I purchased the vehicle to make sure I wasn't having any problems, and was glad to help me when I did have some questions. Chip was a great help when I went to get my vehicle serviced for the first time at 5000 miles. I didn't really know what I was doing but I could tell that he did, and he made everything very simple and explained the process for me so that next time I'll have a better idea of what I'm doing. The servicing did not take that long at all and everyone was very friendly with me. More

Darryl programed the car's blue tooth function to match my cell phone. Mike T. kept in constant contact, with us, to make sure all was well, with the car. Both men are very nice and good at their job my cell phone. Mike T. kept in constant contact, with us, to make sure all was well, with the car. Both men are very nice and good at their jobs. My review is too short. I will end it with overall grades for our Keith Pearson experience. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA!!!!!!!! More

Jackie is a good saleswoman. She is very knowledgable about the cars she sells. We had a price in mind when we came in to buy a car and she came very close to that price.She actually drove hours to get t about the cars she sells. We had a price in mind when we came in to buy a car and she came very close to that price.She actually drove hours to get the car I wanted, a Blue Prious, just for me. Everything went very smoothly from start to finish. We are still in touch with Jackie today and we think of her as a very close friend.Thank you Jackie for the great experience in buying a car. Sincerely, Wanda & Wendell Payne More

Jackie went above and beyond to get me the Highlander I wanted. She called me throughout the month to see if I was ready to purchase, but never once was demanding of me. This made me want to make sure I wanted. She called me throughout the month to see if I was ready to purchase, but never once was demanding of me. This made me want to make sure I got her o help me. I really had a great experience. Jackie even made sure the XM radio was put in and working. More

I have been pricing and waiting to purchase a new vehicle for close to a year. Donald was the first person I met and when I went back to shop I had the pleasure of having him help me. He really made the proc for close to a year. Donald was the first person I met and when I went back to shop I had the pleasure of having him help me. He really made the process streamlined and explained everything in detail. I would strongly recommend Keith Pierson Toyota to anyone because of their customer service. More

First, let me say this; Pierson has a very good service department, probably the best in town as I have used them for two other Toyotas that I own. Their whole sales approach on the other hand gives cars s department, probably the best in town as I have used them for two other Toyotas that I own. Their whole sales approach on the other hand gives cars sales people a bad name. I wasted an hour and a half of my life there after researching cars on line. they had a car on their web site equipped exactly the way I wanted it and the exact color combination for $28,360 (with all MFG options-with all MFG handling fees on a base of $26,275). I gave the vin number to the sale person over the phone and said this is what I want. When I went there, I told them I may on may not trade my car, but asked them to put a value on it if I did. as my car was being valued, the sales person had me look at the car she could sell me, a different color, the same mfg'ed equipment and an addenda sticker of $3K over the MSRP of $28360.00. Bait & Switch? Before she could give me a price on her vehicle or a value on my trade, I was handed a piece of paper to sign called a work sheet stating that if we are to come to a deal, I would obligate my self to do business that day-NO WAY! After being asked what I wanted my payment to be each month and telling them that my payment is not a consideration in the deal, but if I don't trade, I wall put $5K down. The sales rep come back with a price that is $4K over MSRP, a trade-in value that was on the very low value of Kelly for my car and calculated payments after putting the added $5K down along with my trade. looking at the monthly payments, the loan had to be at a sub prime rate .because they were $178.00/ month greater than I ended up with, but when if you spend $8K more for a car, that happens. There are three other Toyota dealers in Jax and I have purchased from two of them with minimal xx. Keith, I say this to you because the comment from three people was, Keith wants us to get more for our cars and I can appreciate that, It just wont be from me. Went to Arlington Toyota later that day and bought the car for a very reasonable good deal with more for my trade and worked of a price between invoice and MSRP. They sell so many because they sell them for $8,000.00 less on the same car with the same options (including the $3K worth of addendum Items for $988.00) with a lot less xx. More

First, let me say this; Pierson has a very good service First, let me say this; Pierson has a very good service department, probably the best in town as I have used them for two other Toyotas that I First, let me say this; Pierson has a very good service department, probably the best in town as I have used them for two other Toyotas that I own. Their whole sales approach on the other hand gives cars sales people a bad name. I wasted an hour and a half of my life there after researching cars on line. KPT had a car on their web site equipped exactly the way I wanted it and the exact color combination for $28,360 (with all MFG options-with all MFG handling fees on a base of $26,275). I gave the vin number to the sale person over the phone and said this is what I want. When I went there, I told them I may on may not trade my car in, but asked them to put a value on it if I did. As my car was being valued, the sales person had me look at the car she could sell me, a different color, the same mfg'ed equipment and an addenda sticker of $3K over the MSRP of $28360.00. Bait & Switch? Before she could give me a price on her vehicle or a value on my trade, I was handed a piece of paper to sign called a work sheet stating that if we were to come to a deal, I would obligate my self to do business that day-NO WAY! After being asked what I wanted my payment to be each month and telling them that my payment is not a consideration in the deal, but if I don't trade my car in, I would put $5K down. The sales rep come back with a price that is $4K over MSRP, a trade-in value that was on the very low value of Kelly Blue Book for my car and calculated payments along with putting the added $5K down along with my trade. Looking at the monthly payments, the loan had to be at a sub prime rate because they were $178.00/ month greater than I ended up with for the same term, but when when you spend $8K more for the very same car, that happens. There are three other Toyota dealers in Jax and I have purchased from two of them with minimal xx. Keith, I say this to you because the same comment from three different people which was; "Keith wants us to get more for our cars" and I can appreciate that, It just wont be from me. Went to Arlington Toyota later that day and bought the very same (yes, with the stuff on that $3K addenda sticker-for $988.00) car for a very reasonable good deal with more for my trade and worked of a price close to invoice and well below MSRP. They sell so many because they sell them for $8,000.00 less on the same car with the same options with a lot less xx. More

Donald was great he made it very plesant expirience. I came in gave him the numbers and he got me to a better deal and on the car i wanted i was more than satisfied with his performance and his quality of came in gave him the numbers and he got me to a better deal and on the car i wanted i was more than satisfied with his performance and his quality of work.If i could do it all over again i would want Donald to be my salesperson next time.He kept it straight forward and honest the whole time he was greati couldn't have asked for more. More

In market for fully loaded Camry. 5th vehicle purchased KP Toyota, 14th toyota owned. Felt like original sales manager lied to me. Car originally accepted was borderline "Lemon" with problems encounted wit KP Toyota, 14th toyota owned. Felt like original sales manager lied to me. Car originally accepted was borderline "Lemon" with problems encounted with added "dealer options". Discovered while trying to get problems rectified that sales manager had lied to me reference "what was available as factory options". Went to Keith Pierson who "cut to the chase" and located and delivered the car we were originally trying to buy. I wouls like to state that the only problem I encountered during this purchase was the result of one rather young and apparently inexperienced sales manager. This in no way detracts from my long standing relationship with Keith Pierson Toyota of buying and having ALL my service done at his dealership. In the last 40 years I have dealt with many dealership and have never felt like I was "one of the family" until I started dealing with Keith Pierson. I honestly feel, and this incident proves it, that he really means if "you do not get excellent service to see Keith Pierson". In closing let me emphatic state that I see no reason to change my opinion that the only dealer I will ever deal with is anyone other than Keith Pierson Toyota. More