Keith Pierson Toyota

I have used this dealership in the pass. they have excellent employees from the sales people on down. They always treat me right. Keep up the good work. See you at my first service. excellent employees from the sales people on down. They always treat me right. Keep up the good work. See you at my first service. More

The people are very nice. Problems- Spent over 6 hours going thru the buying process. Had to bring car back within 7 days because driver side window tint rolling up and burned up motor. Tire pressure indi going thru the buying process. Had to bring car back within 7 days because driver side window tint rolling up and burned up motor. Tire pressure indicator also had to be addressed. Being fixed in a timely manner. I would definitely purchase again and will continue to use this dealer. They have always been very nice in servicing my other vehicles. I am only trying to help with constructive criticism. Next time the car should be inspected closer before the owner picks up and if possible the paper work handling should be expedited or simplified. I assume the price was good, maybe great- not sure. More

The shopping and buying experience at Kieth Pierson Toyota was outstanding. My salesman, Kennedy Mumford, greeted me as I entered the lot and provided excellent customer service throughout the entire s Toyota was outstanding. My salesman, Kennedy Mumford, greeted me as I entered the lot and provided excellent customer service throughout the entire selection and purchasing process. More

Mr Wyche provided professional support throughout my car buying experience. Without his support, I probably would have left the lot without my new Toyota Prius. After the purchase the entire staff at Keit buying experience. Without his support, I probably would have left the lot without my new Toyota Prius. After the purchase the entire staff at Keith Pierson Toyota have proved to be knowledgeable, supportive and friendly. Mr Pierson is everything his television commercials depict him to be. Mr Pierson cares for his customers, his employees, and his community. I am very proud to have purchased my new Toyota Prius from a "family dealership" and a recipient of the Toyota's Presidential Award Winner for many years. More

Jenna was very professional and courteous she was training Steven and he was very eager to please and respectful. We were very impressed by both of them. I appreciated everyone that worked with us fr training Steven and he was very eager to please and respectful. We were very impressed by both of them. I appreciated everyone that worked with us from being greeted by the General Manager to the finance department. Sincerely, Carmon Herring More

This was our second purchase from Keith Pierson Toyota. The first was ten years ago. Due to that experience and the service received since then is why we returned to make a new purchase. The sales people w The first was ten years ago. Due to that experience and the service received since then is why we returned to make a new purchase. The sales people we worked with were very knowledgable of the product, which was no surprise to my wife and I. They did not try to sell us something we were not looking for. They were very professional and we will return the next time we need another vehicle. More

Jackie was great.I shopped online for a few days and picked Keith Pierson as my first dealer to visit because they had many vehicles on the lot and I didn't want to drive my trade in car home and wait f picked Keith Pierson as my first dealer to visit because they had many vehicles on the lot and I didn't want to drive my trade in car home and wait for delivery of my new vehicle. More

Pierson Toyota did contact me to rectify the situation with my vehicle. I appreciated their prompt response and attention to my car. I will continue to do business with them. with my vehicle. I appreciated their prompt response and attention to my car. I will continue to do business with them. More

Don't fall for their "lifetime powertrain warranty." If may be "free" but I'm sure they get money for it in the sales price. I bought a 2007 Toyota Highlander Hybrid new in 2007 and was tol warranty." If may be "free" but I'm sure they get money for it in the sales price. I bought a 2007 Toyota Highlander Hybrid new in 2007 and was told by the sales person that Keith Pierson Toyota extends a lifetime powertrain warranty to all new car sales. They said they back it up and not a 3rd party. Well, 5 years and 92,000 miles later that was all a lie. I had my car serviced every 5000 miles like the manual says. Sometimes at KP Toyota most of the time at Jiffy Lube. I kept all of the records. When I took my car in last week to have the timing belt replace as called for in the manual they found the water pump leaking. I pointed out that it is covered under the warranty. I brought in my service records. A 3rd party warranty company denied the claim and VOIDED my warranty because I didn't have my tires rotated every 5,000 miles like the manual says AND because I didn't pay the dealer $50 to change the cabin air filter which I did for $8. So there you have it, the LIFETIME warranty is a gimick. I even called Mr. Pierson but he won't return my call. Buy from another Toyota dealer. More

I just love Keith Pierson's lifetime warranty program. I have not yet had any problems with my 2011 Avalon, but having the warranty gives me peace of mind. In addition, Keith Pierson's personnel treated me have not yet had any problems with my 2011 Avalon, but having the warranty gives me peace of mind. In addition, Keith Pierson's personnel treated me with the utmost respect during and after the sale. I will not do business with any other Toyota dealership in the Jacksonville, FL area. Keith Pierson you are the best! Rue Kirkland More