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Keith Pierson Toyota

Jacksonville, FL

4.8
1,322 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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Today: 9:00 AM - 9:00 PM Open Now
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,322 reviews

January 16, 2013

I was very happy with our overall experience at Keith Pierson Toyota. Every employee we talked with was very nice and went out of their way to make sure we were being taken care of. I would recommand e More

by sarahro82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Mann/Shawn Eodice
Jan 19, 2013 -

Keith Pierson Toyota responded

Thank You for your feedback and the recommendation, we sincerely appreciate it. Thanks for taking the time to write about about it as well, we look forward to seeing you again soon.

January 14, 2013

New car purchase was pleasant with no sales pressure took time to answer all questions. Top quality service facility,all employees very helpful. Received several follow-up calls after car purchase. Quick re More

by Larry Wolford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeana Tumbarello D.J. Smith
Jan 14, 2013 -

Keith Pierson Toyota responded

Thank you Mr. Wolford, we sincerely appreciate your kind words. Thank you once again for the opportunity to assist you with your new car purchase.

January 12, 2013

Donald was incredibly helpful and friendly! He was very informative and helped us get a great deal, all while giving us a good laugh! Bob was helpful in the financial department was incredibly efficient an More

by emilyb1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Wyche and Bob Peltz
Jan 14, 2013 -

Keith Pierson Toyota responded

Thank you Miss Emily, We sincerely appreciate your feedback and the opportunity to serve you. We look forward to seeing you again soon!

January 06, 2013

After visiting other local dealers we were pleasantly surprised how cooperative and professional all the people were at KP. They went out of their way to find the car we wanted and were very competive wi More

by oceanlinks15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wood/Kennedy Mumford/Shawn Eodice
Jan 08, 2013 -

Keith Pierson Toyota responded

Thank you, we sincerely appreciate your feedback and look forward to your continued business. Have a great day!

January 03, 2013

Keith Pierson has a great, clean dealership and the Keith Pierson has a great, clean dealership and the salesman Brian Jones spent time with me to get the car that I wanted, and we actually took it to More

by Craig Watford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones---Sam in finance
Jan 08, 2013 -

Keith Pierson Toyota responded

Thank you for your feedback Mr. Watford. We appreciate your continued business and look forward to serving you again soon.

December 31, 2012

Nothing wrong with the Vehicle. Sales person had a good knowledge of the product. However, when it came to price and financing the sales person and finance person where not on the same page. Couple of ti More

by gunnya223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeana Tumbarello
Jan 14, 2013 -

Keith Pierson Toyota responded

Mr. Arroyo, received a discount of $2,753 off the price of his vehicle. This left the dealership with a small profit which is necessary to sustain our existence. He also received a $2,500 trade value on his 178,000 mile Chevy. It saddens me that Mr. Arroyo is not satisfied with his deal when in fact he received a great one. We also apologize that Mr. Arroyo was not elegible for the additional $500 Military discount due to the fact he is not active military. Unfortunately, although I do not agree, this is Toyota's program and I have no control over it. Hopefully Mr. Arroyo will reconsider using us in the future for his service needs. -Keith Pierson

More
December 28, 2012

What a pleasure it was to be treated with respect and urgency. I believe that all the associates are the ones that set the benchmark of how all other dealerships should conduct buissness!!!!!!! More

by Leonard7401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Bridget, Bob Peltz
Dec 28, 2012 -

Keith Pierson Toyota responded

Thank you for your feedback and taking the time to write about it. We sincerely appreciate it and Thank you for doing business with us. Looking forward to seeing you again soon.

December 27, 2012

Very friendly- not pushy. Got a great deal on my trade in for a new 2013 Highlander! Timely and considerate- thank you Daniel. The Rios Family! More

by riosfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brower
Dec 28, 2012 -

Keith Pierson Toyota responded

Special Thank you to the Rios family, we sincerely appreciate your feedback and those kind words. It was a pleasure working with you and we look forward to seeing you again soon.

December 20, 2012

As a retired military member, I have traveled all over the world and most of the United States of America. I have purchased a lot of cars both new and used. I had never been treated like the salesperson w More

by Richardson86266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evadney "Jackie" Saint-Pierre
Dec 21, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Richardson, we greatly appreciate your feedback and kind words. We sincerely appreciate you taking the time to write about your experience. We look forward to seeing you again soon.

December 13, 2012

Iam brazilian. People say that we are from another country and are not treat well.This did not happen with Keith Pierson Toyota. Anyway i have a great experience with Keith Pierson Toyota.The staff w More

by Daniella10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR &MRS Pierson , Ace Higgs and the staff.
Dec 13, 2012 -

Keith Pierson Toyota responded

Obrigado (Thank You) Miss Daniella, We sincerely appreciate your feedback. We thank you for the opportunity to assist you with your new car purchase. We look forward to seeing you again soon.

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