Keith Pierson Toyota

outstanding salesman. very nice and friendly. would recommend him to anyone that is in need of an automoble Most polite man i have ever done business with. highly recommend him recommend him to anyone that is in need of an automoble Most polite man i have ever done business with. highly recommend him More

We are relatively new to Jacksonville; however, we are not new to Toyota. We were looking for a dealership in which we could build a relationship. I had taken my Scion for servicing to KP earlier in the not new to Toyota. We were looking for a dealership in which we could build a relationship. I had taken my Scion for servicing to KP earlier in the year and was very pleased with the service, so when we were faced with having to get a new car unexpectedly we looked to them first. We visited KP after work on a Friday afternoon and were greeted by an enthusiastic sales staff and they let us meander as we checked out the various models. Once we narrowed down our choice, we were assisted by an energetic and professional sales rep, Donald Wyche. We test drove the RAV4 and an offer was made by the dealership. Since it was a significant purchase, we wanted to just make sure that we liked the RAV 4 the best. Without pressuring us, Donald was accepting that we needed a little time. He held the car for us while we ruled out a couple of other choices. We returned the next day and drove it one more time and made a counter offer. We reached a mutually acceptable deal. During all the test driving and dealing, Donald was professional and fun. Our daughter dubbed him "Uncle Donald." The floor manager Dane, was also very professional and personable. Needless to say we have found our dealership in the Jacksonville area. Now our driveway holds a Highlander, Scion, and RAV4. When we have to get our next car, we will be calling Donald again! We are happy with the folks you have representing your company and with the cars we are driving. More

Curtis was courteous and patient with us. He answered all our questions and he was very knowledgeable. He keeps in touch to see if we have any questions. Our experience was very pleasant. our questions and he was very knowledgeable. He keeps in touch to see if we have any questions. Our experience was very pleasant. More

Jeana was absolutely fabulous. We came to the showroom 3 times before we purchased. She was very patient with our questions, allowed me to test drive different models during each visit and was very knowledg times before we purchased. She was very patient with our questions, allowed me to test drive different models during each visit and was very knowledgable. My husband and I felt very comfortable with the decision that we made after Jeana's help. Thank you! More

Very pleasant atmosphere and no pressure from the sales staff. Answered all my questions and made the process very painless. Highly recommend this dealer. They go out of their way for each customer. staff. Answered all my questions and made the process very painless. Highly recommend this dealer. They go out of their way for each customer. More

My family has always liked the service we receive from Keith Pierson thats why this is vehicle is #4 for us. Very kid friendly every time we are there - no matter if its 30 minutes or 4 hours. Keith Pierson thats why this is vehicle is #4 for us. Very kid friendly every time we are there - no matter if its 30 minutes or 4 hours. More

Using the Costco Auto Buying Service, I was able to get an excellent deal at Keith Pierson. Jackie selected the perfect car for me. I have owned Corollas since 1999. She was also very helpful in getting me an excellent deal at Keith Pierson. Jackie selected the perfect car for me. I have owned Corollas since 1999. She was also very helpful in getting me the additional features I purchased, and called me to follow-up with any questions I had about the "extras" as well as my owner satisfaction with the car I purchased. Buying the car was an easy process because there was the Costco prisce with no haggling. I am very pleased with the car buying experience I had at Keith Pierson, and when I need new car in a few years, I will most likely return there. More

Bill Snow was a great salesman. He took upwards of 5 hours to work out a deal on a 2013 Tacoma. He as well as the manager were very patient with us while we spent hours negotiating a deal. Great Salesma hours to work out a deal on a 2013 Tacoma. He as well as the manager were very patient with us while we spent hours negotiating a deal. Great Salesman and Great Person! More

My name's Jazzy. My parents were looking to trade in my dad's sentra for a new car for me and that would be my 20th birthday. They had met up with Jenna Crowley at Keith Pierson Toyota while I was worki my dad's sentra for a new car for me and that would be my 20th birthday. They had met up with Jenna Crowley at Keith Pierson Toyota while I was working. I told them I was interested in the 2013 Rav 4. -SO NICE!- The next morning I went over to Toyota with them and they asked for Jenna again because she left an impression on them. She was excellent, not too pushy like at other dealerships, but not indifferent! Great sales associate, she gave us a lot of information on the car and got us a deal. I'm a proud owner of a black 2013 Rav 4 LE. Keith Pierson has exceptional customer service and interaction, and you can definitely leave more than satisfied. Thank you! More

Our experience with Keith Pierson Toyota was very positive. We were looking for a vehicle that would hold tools and passengers and we had decided to limit ourselves to a few manufacturers (Toyota an positive. We were looking for a vehicle that would hold tools and passengers and we had decided to limit ourselves to a few manufacturers (Toyota and Honda). We had pre-priced several vehicles online with USAA, so we had a ballpark idea of costs for the various models of vehicles we wanted to look at. Shortly after we pre-priced the Toyota Tacoma, Jeana called us and she learned from us about our needs and interests in the new vehicle. She was friendly and helpful on the telephone and we didn't feel pressured at all. When we visited the dealership, Jeana was busy with another customer, so Alex seamlessly took over to ensure we didn't have to wait. Alex was very helpful. We wanted to get our trade-in vehicle evaluated as we looked at new cars, and Alex arranged this and then came back to show us what the dealership had that met our needs. Almost immediately, he found the vehicle he thought best met our needs. When we saw it, my daughter took it for a test drive and we found it was exactly what we wanted. Then came some brief negotiation of cost for the new car and trade-in value of the old one. And off we went. It is clear the people who work at this dealership are happy and well trained, and they know how to treat customers well. We'll be coming back. Thanks. More