
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Service being the predominant feature of your dealership, I wanted to give my business to one that would honor it. My experience was well rewarded through working with Jackie and Ray for they made my time at I wanted to give my business to one that would honor it. My experience was well rewarded through working with Jackie and Ray for they made my time at your dealership a pleasure. In addition, Jackie has given me 2 classes of instruction and is very patient with this senior, senior citizen who is unknowledgeable over the workings of this Rav4 Toyota. She also has made it very clear that she will be available to me as I need more instruction. I am looking forward to the future continued service that I have already experienced at this dealership. Thank you Keith Pierson Toyota , Jackie and Ray for making me feel like a part of the Toyota family. Jane Howton More
We originally looked at a Scion FRS at a dealership closer to where we live and were treated horribly!!!!!! We Called Keith Pierson immediately after we left the first dealership we went to and verifi closer to where we live and were treated horribly!!!!!! We Called Keith Pierson immediately after we left the first dealership we went to and verified that they had the car we were looking for on the sales lot. From the initial phone call the staff was friendly and more than willing to to accommodate our needs. When we arrived at the dealerships staff held open doors and were smiling and friendly, and not those fake smiles that say they pay me to do this but smiles that were worn because they were happy to be doing their jobs even at the late hour on a sunday when we were showing up on their doorstep. Sales Manager Tony (who took our initial phone call) introduced us to our sales representative Alex Boyle ( AKA completely awesome) who took us through the lot and showed us different models of the vehicle that they had to offer (Scion FR-S) and explained each one of the features as well as the warranties and extras that Keith Pierson offered that others did not. After we sat down to talk price and we were given every single thing that we had asked for, and the extras that we wanted that were not available were still taken in to consideration in the price of the vehicle. After spending two hours looking and talking we informed the salesman that we would be back tomorrow and were met with no pressure whatsoever to have to do the deal then or no deal (typical of every other car dealership that i have been to). The following morning Alex called us and we solidified a time to come back and purchase the vehicle as well as share information about upgrades that I had asked about the evening before ( this guy was really paying attention to our wants and not just trying to make a sale!!) We came back to the dealership that evening and purchased the vehicle with Alex and as out finance manager who was also wonderful to deal with. It took no time at all to get through the paperwork and secure the vehicle in writing. Our Manuals were explained to us in depth and the car was clean and delivered to us in the front of the building. The following day we were called to ask if we had any further questions and to ask how we liked the vehicle, were also called four days after the sale to be asked the same. Since we have been married we have purchased several vehicles (10 to be exact) and I have never had an enjoyable buying experience until now!!!!! To be taken care of by such an amazing staff (especially Alex) and not be pressured or bullied was amazing and to deal with people who take the time to listen to your wants and needs and then match you up with what you are looking for that fits your budget is flat out over the top. IF YOU ARE GOING TO BUY A CAR DO IT HERE........... AND ASK FOR ALEX!!!! More
Mr. Brown was such a pleasure to work with I will refer everyone I know that needs a car to him. I told him what I was looking for and he worked it out. He also knew a lot about the product. everyone I know that needs a car to him. I told him what I was looking for and he worked it out. He also knew a lot about the product. More
This is my fourth car bought from this dealership. Coming back for a fourth time says A Lot! We have had nothing but excellent experiences with little to no haggling over prices. They make a potenti Coming back for a fourth time says A Lot! We have had nothing but excellent experiences with little to no haggling over prices. They make a potentially stressful time pretty easy. Daniel Brower was very professional, very helpful, and very ethical in his approach. I would highly recommend him! I bought exactly what I wanted with no pressure to do so. Dr. Jon Schneider More
Great experience. Went in to look at and price a Toyota Avalon Hybrid and ended up buying a new car. Toya and John (FInance) were very accommodating and answered our numerous questions. We've used Keith Avalon Hybrid and ended up buying a new car. Toya and John (FInance) were very accommodating and answered our numerous questions. We've used Keith Pierson for all our service needs for our 2 Toyota's since moving here from CA and have never had a bad experience. We would recommend Keith Pierson Toyota to anyone looking for a new--or used--car or SUV without any reservations. More
My parents and I came to Keith Pierson Toyota to replace my Honda, and we purchased a 2013 Toyota Corolla. The sales staff, Marcus & Bryan, were absolutely awesome! They were completely accommodating, patie my Honda, and we purchased a 2013 Toyota Corolla. The sales staff, Marcus & Bryan, were absolutely awesome! They were completely accommodating, patient, and answered all of our questions. They even helped me with the back and forth color choice dilemma! It was a great experience, and not only does my family recommend Toyota vehicles to everyone, but now we will definitely be recommending Keith Pierson. The finance person who helped us, Shawn, was great. He was very patient with our questions, explained all the options to us, and was even super accommodating when our original payment method didn't pan out! I'm super happy with my new car, and the warranty that came with it - but also was impressed that Marcus & Bryan even set up the Bluetooth for me! Thanks again for a great experience, guys! More
Ms. Jackie worked diligently with my wife and I in a very short time window (3 or so hours). Ms. Jackie was courteous and not overbearing in the slightest. My time at the dealership was comfortable and I be short time window (3 or so hours). Ms. Jackie was courteous and not overbearing in the slightest. My time at the dealership was comfortable and I believe that can be attributed to the sales associate. I rated the price as "good" and not great because I feel that my trade was worth slightly higher than I received, and with the limited upper end Tundras on the lot I feel negotiating could have taken place. I would gladly work with Ms. Jackie again and would recommend her to future customers. More
I felt they treated me fairly with the trade in value they gave me for my truck and that I got a fair deal on the new truck. Everyone was friendly and courteous. they gave me for my truck and that I got a fair deal on the new truck. Everyone was friendly and courteous. More
i selected the Toyota Tacoma over the Computer and since i have dealt with Keith Pierson Toyota before and had great experiences in the past with them I made selection. i then talked to Daniel about the Tru i have dealt with Keith Pierson Toyota before and had great experiences in the past with them I made selection. i then talked to Daniel about the Truck and when they could have delivered to me. Daniel was very helpful and sent me pictures and answered any and all questions i had. Spoke to the Finance deptartment and with 2 days had my Truck delevered to my front door. Daniel and the Entire Toyota Team at Keith Pierson Toyota was very helpful and friendly. i would definetly do business with them in the future. More
I traded 2 cars for 1 camry, car is great, saleswoman, Jeanna was excellent, but after I experience some issues (like getting money back or keep interest rate promised) I was victim of disrespect and disd Jeanna was excellent, but after I experience some issues (like getting money back or keep interest rate promised) I was victim of disrespect and disdain from finance manager to Pierson himself or his assistant (Roxanne) that even before she new me was texting and checking her nails with me sitting in front of her to try to resolve the issues. I even called JSO that of course it's out of their jurisdiction but I needed a reliable witness to what they were doing. For 3 weeks, after my previous cars titles cleared I have yet to receive my MONEY (over $2K). Imagine if I owed him money? every single collection agency would be after me. WILL NEVER BUY FROM THEM AGAIN! My name is Aida, because I don't hide behind other people "Mr". Pierson More