Keith Pierson Toyota

This was my first visit to Keith Pierson Toyota. The dealership was beautiful, very clean and comfortable. I was pleased with the selection of cars and felt confident that I would be able to find t The dealership was beautiful, very clean and comfortable. I was pleased with the selection of cars and felt confident that I would be able to find the perfect car for me. I dealt with 3 employees--our sales associate, Adam Trongo, finance director Chris Jordan and the bathroom attendant. Adam Trongo was probably the best car salesman I've encountered. From his first handshake of greeting to my end-of-day hug of thanks, he was extremely professional, helpful, patient, informative and kind to my family and me. I never felt rushed or pressured and for that I am most grateful. Great job, Adam! Chris Jordan, Finance Director, was equally professional, informative and helpful. The dreaded paperwork experience was easier and quicker than I expected. Many thanks, Chris! I didn't catch her name, but the bathroom attendant was very friendly and obviously takes great pride in her work. The bathroom was spotless! What a treat! Leaving the dealership with a beautiful, new car was the icing on top of an overall pleasant experience! Lynn Rice More

Be careful about the paperwork when buying. First bought a new Tundra. Sticker said 48,995. When the form was made out it started at 50,000 and was told a new topper was 1500 and the price First bought a new Tundra. Sticker said 48,995. When the form was made out it started at 50,000 and was told a new topper was 1500 and the price on the form was 2500. Since my wife did the transaction, I did not catch this till later. A couple of years later bought a new RAV-4. Price listed was 38,995 but a additional tag was stuck on the side adding an additional 7,000 to the price. Also, again a figure was added on the form but this time I caught it and finally got 1500 refunded. Of course it took over 2 months to finally get it. Also on trade in value they use what the call the "black book" which I was told by someone in the used car business was created by car dealers to give you a lot less for your trade-in . More

The location is easily found, has clean facility and the employees has a camaraderie of teamwork that resulted in excellent service. employees has a camaraderie of teamwork that resulted in excellent service. More

Adam Trongo made the purchase of my 2025 Limited 4-Runner easy and stress free. Chris Jordan in Finance was friendly and efficiently handled all the paperwork required to finalize the deal. Appreciate all easy and stress free. Chris Jordan in Finance was friendly and efficiently handled all the paperwork required to finalize the deal. Appreciate all involved. More

Excellent customer service and great professionalism. Facility clean and impeccable atmosphere. I will be back. Facility clean and impeccable atmosphere. I will be back. More

Rod was great. kind. respectful. not pushy. very informative and knowledgeable. facility was very clean. positive atmosphere. area for kids to play. worked with us. kind. respectful. not pushy. very informative and knowledgeable. facility was very clean. positive atmosphere. area for kids to play. worked with us. very professional throughout the process. More

My recent purchase experience at Keith Pierson Toyota was excellent. The team was professional, efficient, and made the process straightforward and stress-free. I highly recommend them. Keith is the kind of excellent. The team was professional, efficient, and made the process straightforward and stress-free. I highly recommend them. Keith is the kind of guy that will help you no mater what! Appreciate this teams hard work and kindness! More

Adam Trongo my salesman was excellent. I’ve requested him three times and each time he was knowledgeable & relaxed. Which we like. No one wants to be pressured and he never pressured us. I I’ve requested him three times and each time he was knowledgeable & relaxed. Which we like. No one wants to be pressured and he never pressured us. If I could rate him a 10 , I would. More

Disappointed After the Sale – Still Waiting on My Second Key The car buying process at Keith Pierson Toyota was smooth overall, and I appreciated the help from Frank while purchasing my 2025 Land Cruiser Key The car buying process at Keith Pierson Toyota was smooth overall, and I appreciated the help from Frank while purchasing my 2025 Land Cruiser at the end of April, 2025. However, I was told the vehicle would come with two keys, and I only received one at delivery. It is now the middle of June. Since then, I’ve reached out multiple times about this missing second key, and despite being told it would be resolved, nothing has happened. It's incredibly frustrating to make a major purchase like this and be left chasing down something that should’ve been handled upfront. At this point, I’m leaving this review in hopes of getting a resolution. I’d prefer not to escalate this further, but I do expect follow-through on what was promised. More

We bought a toyota grand highlander from Keith Pierson Toyota. Our sales person was Andre Malloy and he was an excellent sales person. Matt in the finance office was very helpful as well. We were completi Toyota. Our sales person was Andre Malloy and he was an excellent sales person. Matt in the finance office was very helpful as well. We were completing our transaction as they were closing for the night and everyone was very helpful and did not rush us.. note: this may be a duplicate as this review system kicked me out so I am trying this one more time. More