Keith Hawthorne Hyundai of Gastonia

Excellent Service Having gone in to purchase a vehicle for my son from the used lot, I ended up not only securing that vehicle, but also traded my vehicle for a new Son Having gone in to purchase a vehicle for my son from the used lot, I ended up not only securing that vehicle, but also traded my vehicle for a new Sonata. The staff were very friendly. I felt as though I was among friends while at the dealership. All my questions and concerns were answered / taken care of. There was no hassle when it came time to sign all the paperwork. All paperwork was clearly explained and completed in record time (at least for me...lol). Never once did I feel "pressured" to purchase. I look forward to doing business with Keith Hawthorne Hyundai in the future and could not be happier with both purchases. More

Lessening experience Great experience. Christian made it a very quick and easy process. I decided to work with him because my dad had recently bought a car from him and h Great experience. Christian made it a very quick and easy process. I decided to work with him because my dad had recently bought a car from him and he was very pleased with the process. Christian did not disappoint and was very accommodating and informative. More

Great I was in a bad situation but thanks to my salesman Jerome McClendon for being concerned of my situation in need of a vehicle. I would definitely recom I was in a bad situation but thanks to my salesman Jerome McClendon for being concerned of my situation in need of a vehicle. I would definitely recommend my friends and family to go and see Jerome McClendon. More

Gratitude! Friendly and responsive staff. Attentive to customer concerns in Leaving me filled with gratitude for a positive car buying experience. Can't say th Friendly and responsive staff. Attentive to customer concerns in Leaving me filled with gratitude for a positive car buying experience. Can't say thank you enough! More

Boxed in The big problem I had with your dealership was this: No one -- not the sales person, not the general manager told me the details of what they would be The big problem I had with your dealership was this: No one -- not the sales person, not the general manager told me the details of what they would be willing to do for me. Whenever I asked, they told me "ask the finance man." I should have pushed them to give me details then, but didn't. In any case, when I finally did get to see the finance man, he seemed surprised when I told him that no one had told me the details of the agreement. When he told me the details, there was one aspect that displeased me, but since the papers were already prepared and simply waiting for my signature, I felt it was too late to back out. I felt "boxed in" to a deal I didn't really want. If someone had told me the details earlier, I probably would have rejected the deal and walked out, but no one gave me that opportunity. They kept demurring on giving me the details until the papers were all printed, and it seemed like it was "too late" to do anything but sign. That was very unprofessional behavior. More

Workers with Purpose No one standing around; seemed to be helping one another...was introduced to many staff...salesman told them I was a returning customer.All thanked me No one standing around; seemed to be helping one another...was introduced to many staff...salesman told them I was a returning customer.All thanked me...seemed very sincere More

Excelent Service and Dealership This is the second time I have purchased a vehicle from Keith Hawthorne Hyundai and I will always come back as long as Floyd is there This is the second time I have purchased a vehicle from Keith Hawthorne Hyundai and I will always come back as long as Floyd is there More

smith My experience at KEITH HAWTHORNE HYUNDAI was good. The whole staff was attentive and courtesy and answer all my questions. I would reccomend buying a My experience at KEITH HAWTHORNE HYUNDAI was good. The whole staff was attentive and courtesy and answer all my questions. I would reccomend buying a car form them. More

Top Shelf Service I would like to commend Brian Scantlin for providing overall the best experience in purchasing my vehicle. He was confident, knowledgeable, profession I would like to commend Brian Scantlin for providing overall the best experience in purchasing my vehicle. He was confident, knowledgeable, professional, clear, and concise. Mr Scantlin did not oversell, and ensured I was aware of all amenities in purchasing this vehicle. The sales team Brian, Store Manager, and Finance person @ Keith Hawthorne were superb. Together they ensured that I would be able to purchase vehicle, affordable, and provided a seamless transition. I am very happy with my new purchase, and have recommended several family members, and friends to the dealership to purchase their next vehicle. Thank you for a world class experience. More

Great service, effective and efficient Brian was a great salesman to work with, not your typical pushy/nonchalant/aggressive salesman. He was very personable, knowledgeable in his work and Brian was a great salesman to work with, not your typical pushy/nonchalant/aggressive salesman. He was very personable, knowledgeable in his work and eager to assist as needed. I enjoyed his transparency the most -- I was given the best service and will be referring other colleagues, family and friends to him specifically. Everyone deserves to feel at ease when making such a major purchase and not like the salesman just needs commission. I love my 2017 Hyundai Elantra by the popular package was definitely the best option to go with. More