Keffer Volkswagen

Great Buying Experience Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was excellent from my sales rep Marlon to the sales Manager Steven White to the finance person Sean Bartol - all very professional and I would highly recommend Keffer for your next buying experience. More

Excellent experience with the Service Dept! I've been taking my car here for the last several years and I've always had a great experience with everyone I come in contact with at this dealership I've been taking my car here for the last several years and I've always had a great experience with everyone I come in contact with at this dealership. With particular mention to Tammy, Angela, and Samson, they've always done great work on my car and take excellent care of me whenever I'm at the dealership. Excellent experience once again on my last visit. Thank you! More

Service dept, especially Angela Angela talked to me over the phone when my car wouldn’t start and told me what was wrong and that they would be looking for me. What a relief! After A Angela talked to me over the phone when my car wouldn’t start and told me what was wrong and that they would be looking for me. What a relief! After AAA gave me a jump, the service dept was waiting for me. Truly profession staff, so helpful and friendly. I was soon on my way and my hectic Saturday was about over! Thanks VW!! More

Service is the difference. How important are you after they (Volkswagen) have sold you a car. Its standing by their product with a genuine concern. This is K is the difference. How important are you after they (Volkswagen) have sold you a car. Its standing by their product with a genuine concern. This is Keffer Volkswagen, go see for yourself. More

Salesman Ben Madsen......highly recommended Ben Madsen and his sales manager were friendly, accommodating, and pressure free. They were up front about everything, and truly appreciated our busi Ben Madsen and his sales manager were friendly, accommodating, and pressure free. They were up front about everything, and truly appreciated our business. My wife did most of the talking so I highly recommend Ben for ladies who want a car. More

I love my new 2019 VW Passat Wolfsburg Edition.. I wanted to give kudos to Hugens Barthelus and Justin Beardsley for the great deal on my new 2019 Passat Wolfsburg Edition. Great experience and I enj I wanted to give kudos to Hugens Barthelus and Justin Beardsley for the great deal on my new 2019 Passat Wolfsburg Edition. Great experience and I enjoyed the process, non confrontational, low pressure. I enjoy buying a car where the service department experience was impressive enough to me to give Keffer VW a opportunity to serve me, and those in service whom convinced me were Tammy, Matthew , and Jason. More

Water leak Keffer VW repaired a water leak in the roof of my 2017 VW Alltrack, including repairs to water-damaged carpeting, headliner, and pillars and repairs t Keffer VW repaired a water leak in the roof of my 2017 VW Alltrack, including repairs to water-damaged carpeting, headliner, and pillars and repairs to a nonfunctioning drain. These were major repairs and required ordering parts. Keffer did an excellent job and Jason kept me informed of the progress during the nearly two weeks required to complete the job. I am very happy with the Keffer VW service department, but I am not happy with the build quality of my Alltrack. This is the second major warranty repair this car has required, which would have been big expenses for me if out of warranty. More

Installed tinted windows on a VW Passat Brought in a 2017 VW Passat to have tinted windows installed. I realize that is not often a VW service request, but it was a birthday gift/surprise. E Brought in a 2017 VW Passat to have tinted windows installed. I realize that is not often a VW service request, but it was a birthday gift/surprise. Everything went well and I am very pleased how well the windows look. Thank you to both Matt and Jason for following up and doing a great job. More

Excellent service Thanks Matt Sutton in the service department for taking such good care of me and my car! Always super friendly and patient explaining things to me. Thanks Matt Sutton in the service department for taking such good care of me and my car! Always super friendly and patient explaining things to me. More

Angela at Keffer in Huntersville ...is amazing. If this is your local VW dealer, you owe it to yourself to work with this gal. She is the Best (as is is Tammy)! Either of these ladies ...is amazing. If this is your local VW dealer, you owe it to yourself to work with this gal. She is the Best (as is is Tammy)! Either of these ladies will absolutely be the smartest choice you can make for your next VW service appointment. Now trust me, I know a thing or two about cars. I have wrenched on my own for 50 years. I know what I'm talking about. These ladies not only know this business, they know people too. They will make it right for you. You can trust them. That does not "just happen" these days. No worries! Make that appointment now and trust Angela, Tammy, or Jason to do whatever you need done to your VW this week! More