Keffer Volkswagen
Huntersville, NC
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Five Star Job: I wanted to take a minute to say Thank You to Keffer Volkswagen. I have just leased my second Volkswagen Jetta, both were from Keffer. Let’s face for most of us buying a car is draining, ardu to Keffer Volkswagen. I have just leased my second Volkswagen Jetta, both were from Keffer. Let’s face for most of us buying a car is draining, arduous experience no matter how you look at….the homework, shopping for deals, the dealership, the decisions, the fees, the sales people, the mountains of paperwork, the list goes on. Yet despite the odds, I have to thank the team at Keffer for making this a pleasant experience. First I thank Keffer for sticking by me; it proves that dealerships can have a heart. (Thank you Dan) Secondly, my hat’s off to Brett my sales person. He was friendly and engaging, which of course is nice, but it goes beyond just a smile. He exhibited a level of professionalism that demonstrated true “customer service”. Take time to listen to a client, understand their concerns and you will make a customer for life. Brett exemplified what a true sales professional is about, putting you the client first. More
Brett is a great salesperson follows up on everything. Has called me four times since buying the car. The car is great and I would recommend this dealership to others. Has called me four times since buying the car. The car is great and I would recommend this dealership to others. More
As a first-time buyer, I had a fantastic experience with Keffer VW. They were friendly, professional and very patient! I left with a beautiful new Jetta and would definitely recommend checking them out. In Keffer VW. They were friendly, professional and very patient! I left with a beautiful new Jetta and would definitely recommend checking them out. In fact, we had such a good experience, that my boyfriend came back the next day for a Toureg! More
excellent sales guy, very knowledgable on car we were purchasing. call 24 hr if I had questions. Without question Iwould recommend Brian to anyone interested in trading vehicles. purchasing. call 24 hr if I had questions. Without question Iwould recommend Brian to anyone interested in trading vehicles. More
Jason Holt was my sales man last year when I puchased my first JettaTDI , It was such a great experience I purchased another this week. Any service or recall work was done right away & correctly on my 2011 first JettaTDI , It was such a great experience I purchased another this week. Any service or recall work was done right away & correctly on my 2011 . I have all confidence that my 2012 will be taken care of the same way by their service department. I look to the future as a V W owner knowing , my car will hold tremendous resale value . Purchaseing another one is something I look forward to . The cars speak for themselfs , the service is second to none and my salesman Jason Holt makes it a no brainer. I will see these guys again .Bill Neil More
Went to Keffer VW to only test drive a Jetta and came home with one. Dominique and the rest of the staff that assisted me with my purchase made my experience with a pleasure. I would recommend and have home with one. Dominique and the rest of the staff that assisted me with my purchase made my experience with a pleasure. I would recommend and have recommended Keffer to a friend. They were very attentive and patient with me in answering all my questions and making sure all questions and concerns were answered to my satisfaction. More
Brian Kauffman, our sales associate was very helpful in this experience. We traded an '04 Touareg for a '12 CC 2.00T. We purchased the CC after the second test drive and after reviewing two other vehicle this experience. We traded an '04 Touareg for a '12 CC 2.00T. We purchased the CC after the second test drive and after reviewing two other vehicles. Brian and the sales staff worked with us to our satisfaction through the sales transaction. The CC has a lot of electronic features. Brian and the staff has advised us that we can come back to them and get additional instructions with the CC features if needed. Keffer VW provided very good service with the Touareg which was a key factor for selecting them for the new purchase. More
Great experience and the service dept lead by Daniel has helped us tremendously on numerous occasion If you want a complete dealership this is the one helped us tremendously on numerous occasion If you want a complete dealership this is the one More
I visited the dealership after finding their advertisement in the Yellow Pages. We werfe allowed to look around the lot for a few minutes and then a salesman approached and directed us to our sa advertisement in the Yellow Pages. We werfe allowed to look around the lot for a few minutes and then a salesman approached and directed us to our salesman. Andy Hicks found our needs, found the car that I was looking for and assisted us from start to finish with the purchase. Andy conducted follow-ups to make sure the first week of owning the car was going well. More
Did have wonderful experience while leasing new Passat at Keffer. Tripp was very helpful and knowledgeable and easy to work with.We did not feel pressurized at any point. The whole process was very smooth.Wi Keffer. Tripp was very helpful and knowledgeable and easy to work with.We did not feel pressurized at any point. The whole process was very smooth.Will definately recommend Tripp and Keffers volkswagen. More