Keffer Volkswagen

The best price in Charlotte for the brand new car I was seeking- the 2012 Passat. Great friendly staff that I would recommend to everyone! seeking- the 2012 Passat. Great friendly staff that I would recommend to everyone! More

I recently bought a Golf 2012 from Brett Hicks. I normally think of the car buying experience as having to go get a tooth pulled. It was different with Brett. He greeted me at the desk when no one el normally think of the car buying experience as having to go get a tooth pulled. It was different with Brett. He greeted me at the desk when no one else was around and instantly I felt welcomed. He listened to my needs, was thoughtful in keeping to my budget and made my car buying experience a pleasure. I will definitely use Brett again when I am ready to purchase another Volkswagen, and I will recommend him to my friends and family. You have a great staff at Keffer Volkswagen. More

We all know that buying a car can be very stressful. However Brett Hicks and Keffer VW made it a quick and simple process! Brett was very helpful in helping me find the perfect Jetta and at a great pri However Brett Hicks and Keffer VW made it a quick and simple process! Brett was very helpful in helping me find the perfect Jetta and at a great price. This is the 3rd Jetta from Keffer VW in my family and I will keep coming back. It was hassle free!! If you are looking for a VW then you need to go see Brett Hicks!! More

Brett was a great help. He listened to my needs and helped me select several cars that would meet my criteria. He walked me through the entire process, made sure I was comfortable with every step of t helped me select several cars that would meet my criteria. He walked me through the entire process, made sure I was comfortable with every step of the transaction and even made sure my kids had drinks, snacks and entertainment so we could get through the paperwork! It was a great experience and I would recommend Brett at Keffer anytime! More

I knew exactly what car I wanted, color,interior,etc. and how much I wanted my monthly payments to be. I didn't want to put any money down just make a deal with my 2003 Passat as a trade in. I left with th how much I wanted my monthly payments to be. I didn't want to put any money down just make a deal with my 2003 Passat as a trade in. I left with the Passat of MY choice with the payment and term I needed! This is my second Passat that I purchased from Keffer and I've been satisfied both times. More

I am so grateful for the help I received at Keffer VW. I cannot thank Brett Hicks enough for bringing the vehicle through to me for a test drive when transportation proved difficult, for ensuring a prompt o cannot thank Brett Hicks enough for bringing the vehicle through to me for a test drive when transportation proved difficult, for ensuring a prompt out-of-door cleaning on short notice, and ultimately, assisting me with the purchase of my vehicle. Andy Hicks and Jason Holt, you were fantastic with assisting me with the paperwork and car-cleaning respectively - thank you. Thank you to these gentleman for all their help, Leah More

They were able to locate car and delivered as promised.They called me with updates on when the car would be in. The only down side was the amount of time it took to complete the title process. It promised.They called me with updates on when the car would be in. The only down side was the amount of time it took to complete the title process. It appeared as though they were looking for additional upsell coverages to offer . More

I tradionally do not like going to a dealership but the experience at Keffer Volkswagen was positive from the moment I entered the showroom until I left with a new car. experience at Keffer Volkswagen was positive from the moment I entered the showroom until I left with a new car. More

This was my first experience buying a car and I was very nervous at first to say the least. Everyone at Keffer was very friend and helpful. Brett allowed us time to really drive the cars and discuss what we nervous at first to say the least. Everyone at Keffer was very friend and helpful. Brett allowed us time to really drive the cars and discuss what we did and did not want. I had an overall great experience and I love my new car!! More

I drove past 2 other VW dealerships to come to this one, about 20 miles from my house. They worked with me to get the car I wanted, at the price I wanted. The thing I liked best, they were very flexible i about 20 miles from my house. They worked with me to get the car I wanted, at the price I wanted. The thing I liked best, they were very flexible in our communications back and forth. On my first trip to the dealership, I drove the model I wanted but wasn't ready to buy. Brett stayed in touch with me via email and phone. When I was ready to buy, I saw a new model CC on their website. Exactly what I wanted. But due to my job, I could not come back to the dealership to negotiate the price and discuss options. The folks at Keffer allowed our communications to take place via email and telephone. That was great and saved me time. So the next time I went to the dealership was to sign the papers. Thanks guys for your flexibility and dealing with my difficult work schedule and using technology at its best. More