Keffer Volkswagen

I had a great experience at Keffer VW and my salesman Garrett was very helpful. He helped me bluetooth my phone and set radio stations. He also set my home address for me in Nav. I love my new 2013 VW Je Garrett was very helpful. He helped me bluetooth my phone and set radio stations. He also set my home address for me in Nav. I love my new 2013 VW Jetta Wagon TDI. On a recent trip to NC State I got 48.5 MPG. This means a lot to me since I used to drive a Yukon XL. I highly reccommend Keffer Volkswagon. More

If your looking for a VW I suggest you check this dealer out. I also suggest working with Brian Wiles or asking for him to be your sales-person, even if you have to wait to work with him it is well worth i out. I also suggest working with Brian Wiles or asking for him to be your sales-person, even if you have to wait to work with him it is well worth it.. Brian jumped through every hoop needed to get me what I wanted & needed... Just a great guy along with being a great knowledgeable salesman & not the typical salesman, being in sales myself I would know. Brian and I worked together for 3 months maybe 4 trying to be the deal together and he looked and waited and called right away when the program was going to fit my needs.. They had to go get my car so I had to wait on that, along with an interior change which was my choice. I was issued a loaner for over ten days for all this to be completed. There was a couple little things still not perfect to my expectation and Brian took care of them and issued me a loaner car once again.. We all spend a lot of money or what to us is a lot of money on cars today and honestly Brian & Keffer provided a level of service that was just great, Keffer & Brian understand how treat a customer no matter what level of car you are buying.. If you would like to speak with me about my experience I would be glad to chat with you, just call Brian Wiles and have him get a hold of me.. Chuck C. More

My husband and I received excellent customer service while visiting the keffer dealership. We test drove a couple different vehicles before making our choice. The sales associate Hugens was very laid ba while visiting the keffer dealership. We test drove a couple different vehicles before making our choice. The sales associate Hugens was very laid back during the process of reviewing our choices. After signing our paper work he reviewed the interior of our car and made sure my cell phone was sync'd (all of this after the dealership had been closed for at least two hours. Excellent customer service, would recommend this dealership over some of the other Volkswagon dealerships previously visited. We love our new car! More

Its not just about price, it's service and connection of the people in the business. Everyone I encountered represented my expectations of VW perfectly. I am now on my 4th VW and my 2nd convertible. Thank y the people in the business. Everyone I encountered represented my expectations of VW perfectly. I am now on my 4th VW and my 2nd convertible. Thank you!!! More

calvin started taking care of us from the moment on the phone. I had found a used chev truck at your lot that i was intersted in and had called to see if you still had. He went and found it before he cal phone. I had found a used chev truck at your lot that i was intersted in and had called to see if you still had. He went and found it before he called us back and we meet him there where we test drove and he walked us through the process. but he did go above what was expected. He made use everything was up to par. he had a tail light changed and the trucks inside and windows completely clean before we left. he would also come check in on us and let us know where the truck and was in the process of getting cleaned up and getting me from point a to point b. he was very friendly and just nice to be around. He did more than what i would have expected. More

I had a good experience with Keffer VW but it took multiple visits to complete the purchase. Barry Dodson was very good to work with. Without his involvement I would have made my purchase at another d multiple visits to complete the purchase. Barry Dodson was very good to work with. Without his involvement I would have made my purchase at another dealer. The first price I was given by the sales manager on duty was for the full sticker price. Obviously I walked away. After more follow up by Barry and other VW dealers quoting reasonable pricing I made the purchase from Keffer when they matched other offers. So far I am very happy with the 2012 Passat and I hope any service work needed will be completed in a satisfactory manner at the dealership. More

Mark was great. I felt confident that he helped me get the right car at the right price. Keffer did not use any high pressure sales tactics. the right car at the right price. Keffer did not use any high pressure sales tactics. More

I want to thank Keffer VW as they steered me toward a top notch salesman Brian Wiles. Brian made you feel like family from the start, and was just a pleasure to work with. I feel confident going forward to notch salesman Brian Wiles. Brian made you feel like family from the start, and was just a pleasure to work with. I feel confident going forward to call Brian with questions as he said the relationship does not stop at the end of the purchase. Thanks Brian, and I love my new car 2013 VW CC. It rides like a dream!! Best, Lynda Markle More

I recently purchased a new 2013 Volkswagen from Keffer VW of Charlotte. There are several reasons why I purchased a VW and why I chose to purchase from Keffer VW. This is the second VW that I have purchase of Charlotte. There are several reasons why I purchased a VW and why I chose to purchase from Keffer VW. This is the second VW that I have purchased from Keffer. I purchased a new car back in '06, but had brought my '94 Audi to Keffer for service for two years prior. Keffer's excellant service department is the main reason that I purchased my '06 Passat there. Over the years I have found that Keffer VW really cares about their customers. They have serviced my wifes BMW, my daughters Jetta, given me rides to work when my car was being serviced or given me a loaner. I have owned several VW's over the years in both New York and North Carolina and find Service Manager Bill Petterson the most professional and knowledgeable service manager that I have ever done business with. That professionalism and knowledge is also very strong within the Keffer VW Sales staff. Particularly with Andy Hicks. Andy's knowledge of VW's and other makes is very impressive. His demeaner and sense of humor made buying a new VW from him a pleasure. Everyone knows (hopefully) that VW makes great cars that are fun to drive. The difference is the total dealership experience. Keffer VW ......Rocks! More

Helpful Salesman, friendly attitude of the employees, and they worked out the financing in a snap! I would recommend Keffer Volkswagon. a pleasure doing business there. they worked out the financing in a snap! I would recommend Keffer Volkswagon. a pleasure doing business there. More