Keffer Volkswagen

Great Experience Darryl Radford from Keffer Volkswagen made my car buying experience so easy and so comfortable from start to finish. Everyone I met there was so nice Darryl Radford from Keffer Volkswagen made my car buying experience so easy and so comfortable from start to finish. Everyone I met there was so nice and made me feel very valued. More

Worked hard to get me in my car I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolve I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolved the lowest price I had been offered and went all the way to Georgia to bring it to me. Joe, Dewayne, and Shawn all helped me feel like I got a great deal and a great (hard to find) car. I'd go back there for my next car. More

Awesome!! Great great great great customer service and thorough explanation of each and every car we test drove!!!!!!! Highly recommended. Ask for Darryl!! Plea Great great great great customer service and thorough explanation of each and every car we test drove!!!!!!! Highly recommended. Ask for Darryl!! Please please! Please! More

Best car buying experience My husband and I had the best car buying experience possible with Rick Holland and the others at Keffer. We went in with what we wanted i.e. car make My husband and I had the best car buying experience possible with Rick Holland and the others at Keffer. We went in with what we wanted i.e. car make and model, price, and payment. We left with all of those things meet. Rick and the used car finance guy went out of their way to make the deal happen! We love the car and have already told multiple friends about our experience with Rick and the others at Keffer VW! More

Worst Experience Ever, Don't go to Keffer! Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I wa Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I was given only one of the two keys I was guaranteed -- it took multiple weeks to receive my second key (which was mailed to the wrong address even after I called and informed three separate departments of the correct address). It has been 3 months since I purchased the vehicle, and my license tags have still not been delivered. Each time I call and talk to a department (Rick Holland on several occassions, Chad Owen the manager, Cheryl Goode, Sean Bristol in finance, and the tag and title department) I'm given no answers, no call-backs, and NO CUSTOMER SERVICE. No license plate has been delivered, they are non-responsive, and I would not recommend them to anyone who desires any modicum of customer service. More

Kelly's new Jetta I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles w I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles was an amazing salesmen to deal with.This has by far been my best car buying experience. I will definitely be recommending this dealership, and Mr. Brian. More

Fast, fun, and easy to buy a new car! Keffer makes buying your next new or used car so easy! I came in on evening late looking for a car that had sold that day. I was disappointed but they Keffer makes buying your next new or used car so easy! I came in on evening late looking for a car that had sold that day. I was disappointed but they didn't let me give up, instead pointing me to my second choice and getting it ready for a test drive. I didn't buy it that night but it stayed in my mind. I returned a few days later and was a little nervous I didn't see the car I wanted to buy!! The staff was knowledgable of their inventory and knew exactly which car I was looking for and tracked it down for me so I could purchase. Ben made the normal "number crunching" experience fast, fun, and easy. You couldn't hope for a better experience when you step in his office. He appreciated my time scheduled and even worked out how I could best pick up my vehicle with my schedule. I appreciate all of the extra he did that he didn't have to do, or that most sales places wouldn't do. Fastest I have ever been able to complete a car purchase! The other salesmen I had encountered remembered who I was and made a point to stop and say hi, congratulate me, and even talk about their personal love of the brand. These guys aren't just salesman, a lot of them are true brand enthusiasts, which is another reason I just bought my SECOND (and not last!) Volkswagen. If you're looking for a quick and painless way to buy a Volkswagen then this is it! More

Stress-free experience Information, courtesy, great surrounding, no hassle - Darryl was great. Best car buying experience I can remember. When I returned in the afternoon, s Information, courtesy, great surrounding, no hassle - Darryl was great. Best car buying experience I can remember. When I returned in the afternoon, several of the people in the dealership remembered me - not just my salesman. They pay attention and provide a warm, comfortable atmosphere. And on one look shocked when I wanted to test drive a manual transmission vehicle! Looking forward to a long relationship. More

great first car buying experience! Chris Shrider helped our son find and purchase his first vehicle on his own. He did a great job and was very thorough and up front about all aspects Chris Shrider helped our son find and purchase his first vehicle on his own. He did a great job and was very thorough and up front about all aspects of the vehicle purchase. We were in and out of there in a short amount of time and are very happy with the vehicle. More

Parts Department Kevin in the parts department is awesome. We had a huge problem and he went above and beyond what a counter person would normally due to fix my prob Kevin in the parts department is awesome. We had a huge problem and he went above and beyond what a counter person would normally due to fix my problem. I've been a parts manager for a few dealerships and could have only dream of having employees like him. Friendly, knowledgeable and great at his job. Thank you Kevin you are the man! More