Keffer Volkswagen

Outstanding experience One of the most pleasurable experiences ever purchasing a car. All facets of the car were gone over, including the service history and Carfax. Sale co One of the most pleasurable experiences ever purchasing a car. All facets of the car were gone over, including the service history and Carfax. Sale consultant was superb, could have sold us a stump. Drove 60 miles round trip and would not hesitate to do it again More

Excellent experience Keffer Volkswagen absolutely amazing, I will say that it was the best experience at a dealership I have EVER had . My husband and I bought out first Keffer Volkswagen absolutely amazing, I will say that it was the best experience at a dealership I have EVER had . My husband and I bought out first car a 2006 Jetta, from a dealership down in charlotte they failed to tell me my car was in a accident and I had no idea until I went to Keffer. They tried there absolute best to get me into a car in the payment range I was looking for . And finally got me into a 2016 Jetta . They are so kind and are easy to talk to and explain everything so clearly . I WILL be going back next time for a new car. More

Customer Service The level of service I receive when I visit Keffer VW is beyond words. Kristen takes great car of me each time, and I love the free car wash. The level of service I receive when I visit Keffer VW is beyond words. Kristen takes great car of me each time, and I love the free car wash. More

All About The Customer I came in to get service done on my car, after talking with Daryl Radford, I ended up leaving with a brand new 2016 Volkswagen Passat with the works! I came in to get service done on my car, after talking with Daryl Radford, I ended up leaving with a brand new 2016 Volkswagen Passat with the works! He fought and fought over and over to make sure we got the deal WE WANTED. Absolutely amazing customer service. More

Still Pending Took a while... But everything was good! Make sure you go to Joe Matanovic if you're considering purchasing a vehicle. He will get the job done and ma Took a while... But everything was good! Make sure you go to Joe Matanovic if you're considering purchasing a vehicle. He will get the job done and make it easy! More

Friendly, informative, honest I bought a 2015 Passat TDI online through Keffer VW .Dominic Man was a great salesman I would tell anyone to buy a car with him. I bought a 2015 Passat TDI online through Keffer VW .Dominic Man was a great salesman I would tell anyone to buy a car with him. More

thanks for the experience never will forget it i had a wonderful experience buying a car from keffer volkswagon . jeffery hayden was most helpful with our needs and our options as to what we could i had a wonderful experience buying a car from keffer volkswagon . jeffery hayden was most helpful with our needs and our options as to what we could afford and payments never had i had a salesman be so kind and courteous. the keffer team worked wonderful i must say thanks to everyone there for all the help thanks again More

Misleading.. I am not one to post reviews but I am so unhappy with my recent experience at Keffer I hope others don't find themselves in the same boat. I have I am not one to post reviews but I am so unhappy with my recent experience at Keffer I hope others don't find themselves in the same boat. I have leased VW's for over 10 years I've mainly worked with Flow in WS but tried to score a "better deal" this time and was suckered in and stuck with a trade in bill of almost $3000. (Some of that expense is mileage overage).....but I have never paid any remaining money from one trade to another. Not for anything- not mileage, not a scrape, nothing. Trading in has always been easy and fun but not anymore. I have been waiting and waiting to hear back from the sales rep that assisted to help me work this out but no response. I have asked repeatedly to turn in the new car and take back mine, but was told they are working to help with the balance. During my transaction I was told the most I would pay would be a "few hundred" for mileage overage. I was a little worried but ok. Then when I received my bill I was charged for dings and knicks on the car, mileage. I wasn't that far over on my mileage and you would think loyalty would mean something. When I asked about the numerous charges the sales rep said "oh it was dark". "I didn't notice you had a ding in the car". He specifically said as long as the tires are ok you don't need to worry. Well worry you will if you don't know every term thrown out during your trade. Basically as car dealerships are known for they said whatever they wanted to sell me the car and left me stuck. I am so disappointed with this experience not only will I not work with Keffer again I am sad to say I don't think a VW will be in my future either. Fyi I have since learned the term "grounded" means you are screwed. Ask Keffer. And check out Flow, they have always been up front and honest. More

Great Experience here, Always! I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two pre I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two previous cars I wanted to trade in. They're very knowledgeable and helpful with Everything! More

Preowned car experience I bought my first car, a pre-owned Toyota, from Joe. Since I knew exactly which car I wanted he was really quick and helpful, and made sure I got a go I bought my first car, a pre-owned Toyota, from Joe. Since I knew exactly which car I wanted he was really quick and helpful, and made sure I got a good deal. There was quite a bit of paperwork since I'm a first time car owner and he was patient throughout the process. He made sure I understood the ins and outs of the car before I left the lot, and even made sure it was super clean and had new rubber floor mats. Thanks Joe!! More