Keffer Mazda - Service Center

My experience was great a keffer mazda Quinton Alston was amazing. I would buy another car from him very great sale man he answered all my questions.I was very satisfied with his service. Quinton Alston was amazing. I would buy another car from him very great sale man he answered all my questions.I was very satisfied with his service. More

Clean and quite place polite service advisors. During my service appointment while washing my car for free, passenger side plastic panels somehow were damaged (had splashes of some liquid). I came During my service appointment while washing my car for free, passenger side plastic panels somehow were damaged (had splashes of some liquid). I came back and requested to wash this part again but apparently the splashes were still there. When I returned back to dealership I explained my issue to service advisor -Chris Brannon. He took it seriously, call the guy who previously tried to fix the issue. After hearing from him that many things were tried without success, Chris offered to change those plastic pieces with the new ones. He ordered new parts, called me when they arrived and arranged installation. I just want to express many thanks to Chris. He is always very polite and helpful. I wish more people like him work in dealerships around the country. More

Courteous, Communicative, Fair Service Went in for an inspection and oil change. They accepted my car before my scheduled appointment time so I could get comfortable in the waiting area (wh Went in for an inspection and oil change. They accepted my car before my scheduled appointment time so I could get comfortable in the waiting area (which had comfy seats, tv, and charging stations all around). They gave me the expectation that the car would be ready within the hour which it was. Unfortunately they mistakenly forgot to perform the oil change. when I brought it up Nick and Jay were very apologetic and promptly took care of it. When I received my bill I was pleased to see they had done right by me. I'd recommend this dealership and this team for service. More

Excellent people! My experience with Keffer Mazda is ongoing since I go there for 99% of my service needs. Special shout out to Chris Brannon and Nick Azara in the s My experience with Keffer Mazda is ongoing since I go there for 99% of my service needs. Special shout out to Chris Brannon and Nick Azara in the service department. I got my 2012 Mazdaspeed 3 from Keffer Mazda too. They went our of their way to find me an unmolested example of this fantastic vehicle! Great sales team! When the new Mazdaspeed comes out, Keffer will be the one to get me mine! Recommended by Dave H. More

Friendly staff and quick service! I came into Mazda for an oil change and Chris took care of me immediately with a friendly face. The facility was clean and new. They even filled my I came into Mazda for an oil change and Chris took care of me immediately with a friendly face. The facility was clean and new. They even filled my windshield washing fluid (which I always forget to do). More

"A great experience in Keffer Service!" The service team here at Keffer Mazda was so accommodating, courteous and friendly! I will use this service department regardless of the type car tha The service team here at Keffer Mazda was so accommodating, courteous and friendly! I will use this service department regardless of the type car that I own. Even though the reason for my visit was a result of the sales department (which I will probably never use again), I cannot rave enough about the guys in the service end. I will be telling everyone I know to visit them. If you are looking for a friendly, reliable and honest Service Team, visit Keffer Madza and ask for Chris or Kris. He is my hero (either one) More

Exceptional customer service I've been taking my car to Keffer Mazda for about 3 years now, and I wouldn't take it anywhere else. Always amazing service, efficient and I know I c I've been taking my car to Keffer Mazda for about 3 years now, and I wouldn't take it anywhere else. Always amazing service, efficient and I know I can trust them. Now that they have their new facility, I don't mind even when it takes longer :-) Would absolutely recommend this dealership to all. More

My overall experience and test drive I test drove a Mazda 6 with Yuri.. it was the best experience I ever had. Everyone else inside Keffer Mazda greeted me and asked how I was doing. Yuri I test drove a Mazda 6 with Yuri.. it was the best experience I ever had. Everyone else inside Keffer Mazda greeted me and asked how I was doing. Yuri was very friendly, he told me everything I needed to know about the car. I even got a chance to use Bluetooth for the very first time in a car and adjust different volume levels . During the test drive I couldn't keep my smile off my face, the sounds of the acceleration was amazing, and it felt like a HUGE upgrade compared to my old car. I definitely wish to purchase this vehicle when the time is right. More

They don't come any better I cannot speak more highly of this entire dealership. My car is now 2 years old. From the first day of meeting Kenny Robinson, the only salesman along I cannot speak more highly of this entire dealership. My car is now 2 years old. From the first day of meeting Kenny Robinson, the only salesman along the entire Statesville Road strip of dealerships, who took my son seriously, when he walked in the door to buy a car for me right through to each service visit with either Jay Zimberg or Chris Brannon there are not enough complimentary adjectives to do everyone justice. Today's service was no exception and I would like to add a new name to the mix: Nick Azzara. He sat down with me, when my car was ready and explained (in layman's terms that I could understand) everything that was completed. That, combined with Chris' warm greeting and letting me know how long everything would take made for a most pleasant experience. I knew I was in excellent hands with Chris overseeing everything and I am so grateful to all. I cannot imagine anyone finding a more competent, caring dealership. Thank you all. Macky Miller More