158 Reviews of Keffer Mazda - Service Center
first visit with a ten year year old mazda 6 just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled an appointment. Arrived on time and the car was immediately taken into the shop. Was told that the replacement should take no more than 75 minutes for both air bags. Job was done in 45 minutes. Chris at the front desk was polite, personable., and helpful. Best experience in a dealership since the early 70's. Yes the last century. More
Inspection I called this morning and they were able to fit me in for my car inspection this afternoon. They got me in and out quickly and it was a great experien I called this morning and they were able to fit me in for my car inspection this afternoon. They got me in and out quickly and it was a great experience. More
Recall work Chris Brannon helped me out and had me in and out in less than an hour. They explained what was going to happen and if you were there longer than expe Chris Brannon helped me out and had me in and out in less than an hour. They explained what was going to happen and if you were there longer than expected they gave you reasons why they were behind and explained in detail. More
Great Experience Everyone at this dealership has been so nice and helpful. From the car buying process to getting our vehicle serviced, we have been impressed with eve Everyone at this dealership has been so nice and helpful. From the car buying process to getting our vehicle serviced, we have been impressed with every visit. We would recommend everyone one to come here! More
Very Happy Very happy and satisfied with the service I received from Chris. He went above and beyond with customer service, politeness and respect. He helped sof Very happy and satisfied with the service I received from Chris. He went above and beyond with customer service, politeness and respect. He helped soften the blow of an expensive repair. More
Vehicle repair First time using the service department. The problem with my car was repaired. The attitude and communication with employees was excellent. I am very First time using the service department. The problem with my car was repaired. The attitude and communication with employees was excellent. I am very satisfied. More
wonderful service , fast on time and done right, thanks great employe. Chris has done all to satisfy my needs, professional and a great communicator, thanks for your help, i will tell my friends to see yo great employe. Chris has done all to satisfy my needs, professional and a great communicator, thanks for your help, i will tell my friends to see you for any mazda services they need More
Amazing For years I had been taking my vehicle to other dealerships, but when my car broke down and needed a new engine all they gave me was the run around. K For years I had been taking my vehicle to other dealerships, but when my car broke down and needed a new engine all they gave me was the run around. Keffer Mazda greeted me with open arms and within a few days I was taken care of and back on the road. I don't think I will ever go to another dealership. More
Awesome These guys are very knowledgable, honest, and do their best to get you in and out as quickly as possible. My car needed some repair that was just out These guys are very knowledgable, honest, and do their best to get you in and out as quickly as possible. My car needed some repair that was just out of warranty; however, they got it covered. No charge to me. Awesome! More
Service Dept Chris Brannon is always so courteous and very helpful! We only will use Keffer Mazda over Independence Mazda! Keffer is always honest and affordable! Chris Brannon is always so courteous and very helpful! We only will use Keffer Mazda over Independence Mazda! Keffer is always honest and affordable! All service dept people are very knowledgeable! More