Keffer Mazda - Service Center

I hate this place and the people that work here, if you care about your car do not let these kids/clowns near your car. They are horrible and will abuse it break things and claim its normal wear and tear. care about your car do not let these kids/clowns near your car. They are horrible and will abuse it break things and claim its normal wear and tear. These idiots make me sick! More

Brian is professional. He listened to my needs and was able to find me the perfect car. He listened to my needs and was able to find me the perfect car. More

I use the service department on a regular basis. It's always clean and service department always helpful. Very easy to schedule my own service. It's always clean and service department always helpful. Very easy to schedule my own service. More

Nick was great, kept me informed throughout the process and readily available at all times. A pleasure to work with!! and readily available at all times. A pleasure to work with!! More

Brian took the time to explain how ApplePlay could be used in the Communication feature of the car. He was knowledgeable and courteous, a real asset to the dealership! used in the Communication feature of the car. He was knowledgeable and courteous, a real asset to the dealership! More

Nick was so helpful and friendly when we brought in our Mazda for a safety recall and an oil change. We also appreciate his professionalism Mazda for a safety recall and an oil change. We also appreciate his professionalism More

Malik was amazing and very understanding when it came to what we needed and what we were looking for. He immediately greeted us with a smile and introduced himself! Not only was he very helpful but he knew what we needed and what we were looking for. He immediately greeted us with a smile and introduced himself! Not only was he very helpful but he knew exactly the right words to say when it came to explaining the details and features inside of the cars we were looking at. He was extremely knowledgable! Malik did an excellent job and I would recommend him to anyone who is looking for a new or pre owned car. More

I just bought a used manual cx5 and looked over it on my own, but figured it'd be good to have someone at the dealership look over it. Nick was great with walking me through the transmission diagnosis and f own, but figured it'd be good to have someone at the dealership look over it. Nick was great with walking me through the transmission diagnosis and full circle inspection. I will definitely be coming back to this dealership for the future work that will be needed. I also picked up some coolant earlier in the week. Great people over at Keffer. More

I don’t understand how Brandon has 5 star review! He was horrible at communicating with me while my car was getting looked at! Plus they didn’t fix the issue when they said they did! Brandon said my He was horrible at communicating with me while my car was getting looked at! Plus they didn’t fix the issue when they said they did! Brandon said my warranty didn’t cover my brake calipers. I called my warranty they said it was pending and they needed more info from the dealership! I’m glad I called my warranty to get more info because Brandon couldn’t give the right info! More

Such disappointing service, from the moment I arrived. The two boys who were in the bay, never greeted me they just stood there with their clipboard like two knots on a log - no direction, no information. The two boys who were in the bay, never greeted me they just stood there with their clipboard like two knots on a log - no direction, no information. I had to ask where to go and what to do. The complimentary service of washing my car was not offered to me! This cost me more money having to wash my car before the holiday season in traveling. I drove there for the service of a dealer and received no service whatsoever. What I did receive was a $12 Shop Supply fee - This is absolutely taking advantage of a guest and a charge that should not be passed on to the customer. Ridiculous! What would want to make me come back - the service was lazy and lacking effort. I would have received better service from a take 5 and spent less time and money. This was unacceptable. Certainly, I will share this bad experience with others and social media, it is unlikely I will be back unless this is corrected. More