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Keffer Mazda
Huntersville, NC
2,188 Reviews
Keffer Mazda services the Huntersville, Mooresville, Concord, Cornelius, Troutman, Lincolnton, Newton, Hickory, and the greater Charlotte area with all of its automotive needs. We pride ourselves on giving you a pleasurable transparent transaction and making sure you leave with a smile every time you visit us! We are here to give you "The Experience You Deserve, and The Price You'll Love"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,188 reviews
May 02, 2023
Second attempt at trying to post a review. ...After three visits to service department, TPMS sensors would not synch correctly and they could not figure out why. Suggested next step to replace ...After three visits to service department, TPMS sensors would not synch correctly and they could not figure out why. Suggested next step to replace the instrument cluster. Discount Tire fixed the issue in their parking lot in the rain without charge in 5 minutes. I expected a premium service going to the dealership and that is not what I got. Whitney was calm dealing with a very frustrated customer. More
by JP
Employees Worked With
Whitney Broadway
May 02, 2023
Josh and John were super helpful throughout the beginning of the process. We had a blast with them. Never thought I could laugh so much while at a car dealership!!! However, Jorgen was very aggressive and co of the process. We had a blast with them. Never thought I could laugh so much while at a car dealership!!! However, Jorgen was very aggressive and confusing in during the final paperwork process. It left a bad taste in our mouths and we left feeling bamboozled and upset. But, again, the sales department was fabulous. We love our new car we just wish the last mile felt more helpful and WAY less aggressive. More
by hgb2
Employees Worked With
John Culp, JORGEN MALMGREN, JOSHUA MILLER
May 02, 2023
Our experience this time was so much better than the first time in 2020. New leadership has made such a difference. It is clear they place the customer experience as the most important thing. We were tr first time in 2020. New leadership has made such a difference. It is clear they place the customer experience as the most important thing. We were treated fairly, timely and respectfully. More
by Mrs_bazzle
Employees Worked With
Other Employees :
John Culp, JORGEN MALMGREN
April 30, 2023
We had a wonderful experience at Keffer Mazda Mr. Roy Walker was very professional and passionate about his work, Roy worked with us when the price was a little out of our budget Roy was very helpfu Roy Walker was very professional and passionate about his work, Roy worked with us when the price was a little out of our budget Roy was very helpful and knowledgeable in answering all of our questions, he goes above and beyond for his customers, the financial team was very straightforward on making our purchase stress free. Great team More
by mariarubbino56
Employees Worked With
Jonathan Curtis, John Culp, JORGEN MALMGREN, ROY WALKER IV
April 30, 2023
Very easy folks to work with. I returned my leased vehicle, and leased a new one in only two visits...one to get to the deal and one get the new car. All the help in the world w I returned my leased vehicle, and leased a new one in only two visits...one to get to the deal and one get the new car. All the help in the world was available. More
by chipwmarshall
Employees Worked With
Jonathan Curtis, Dylan Kaplan
April 28, 2023
The deal was straight forward, painless and no surprises. The final sales price of the new vehicle and the trade in was pretty much what I asked for. The final sales price of the new vehicle and the trade in was pretty much what I asked for. More
by Jerry
