Keffer Mazda

A pretty good dealership as a whole. I really feel they care and appreciate my business. I really feel they care and appreciate my business. More

David and Jorgan "Big Swede" were both great. Very easy to work with and got both me and my mom in New cars. Can't say enough good things about them. Very easy to work with and got both me and my mom in New cars. Can't say enough good things about them. More

Very pleased with my vehicle purchase at Keffer and with the excellent customer service and support received. Will and have recommended Keffer Mazda to others. Roy Walker’s professionalism and willingness t the excellent customer service and support received. Will and have recommended Keffer Mazda to others. Roy Walker’s professionalism and willingness to answer my questions was a major factor in my decision to purchase my vehicle at Keffer Mazda More

Overall good experience. Sonny was professional, knowledgeable and attentive. This buying experience was relatively smooth. Sonny was professional, knowledgeable and attentive. This buying experience was relatively smooth. More

Sonny Nnaekpe and Jorgen were very helpful and made everything go very smooth. I will definitely buy again. everything go very smooth. I will definitely buy again. More

Our salesman, Dylan, is great. Leased a CX9 and purchased CX5 from him that we had leased. We have leased 4 CX9's and leased 2 CX5's since 2016. Leased a CX9 and purchased CX5 from him that we had leased. We have leased 4 CX9's and leased 2 CX5's since 2016. More

Tre Shovely was my salesman and he was the most helpful person that I could ask for. I don’t live in North Carolina he was able to send pictures of the vehicle, find out information about the vehicle befor person that I could ask for. I don’t live in North Carolina he was able to send pictures of the vehicle, find out information about the vehicle before I arrived because it was a pre owned. Tre also was very patient and understanding with scheduling time to allow me to come test drive the vehicle. I would recommend Tre Shovely to anyone who’s in the market for a vehicle at Keffer Mazda!!!! More

Everyone was welcoming and friendly. They made sure I was comfortable and gave me space to make my decisions They made sure I was comfortable and gave me space to make my decisions More

We purchased a certified pre-owned CX-5 from this dealership. We were told during the process of signing the paperwork that the vehicle was "certified pre-owned", but the paperwork is missing and co dealership. We were told during the process of signing the paperwork that the vehicle was "certified pre-owned", but the paperwork is missing and could not be located. We have had a few issues with the vehicle that we do not feel that we should have had. Car mats were removed from the vehicle during the detailing process and we had to ask for them to be put back in the car. The "advantage welcome kit" was not provided to us and we had to go back and ask for that as well. The detailing of the vehicle also revealed some prior damage to the car that we did not know about prior to purchase (we thought the damage was pollen / dirt and did not realize it was a deep scratch in the car). We have had the car less than 2 weeks and have already spent $180 on maintenance items and the service department has indicated that there is more work that is needed. Due to the missing "certified pre-owned" paperwork, the service department is unable to tells us when some of these recommended items were performed (or checked) during the certification process. We raised these issues with various people at the dealership and so far have gotten little more than a shoulder shrug. We were asked to contact the dealership directly with any issues prior to writing this review. We left a message and the message was not returned (waited several days). More

Made me go through the stupid process of “appraising” my own car and then came out with an insulting lowball offer on my trade. I already knew the value of the car I was interested in purchasing and the va own car and then came out with an insulting lowball offer on my trade. I already knew the value of the car I was interested in purchasing and the value of the car I was trading. The price on the car we wanted to purchase was spot on for its age, mileage, and features. In spite of the fact that our car was in excellent shape and free from any defects cosmetically or mechanically (it could us new tires) they came back with the very bottom of the KBB value. We will buy a car. We will use our trade and cash to make up the difference. We will not be purchasing that car from Keffer Mazda. More