Keffer Mazda

The crew at Mazda keffer were great, friendly staff and helpful! I was able to get my car in the same day! helpful! I was able to get my car in the same day! More

For most of the part, it was a great experience! People were very kind and informative. There was one point where we were left waiting without much information on the next step, but overall great ex People were very kind and informative. There was one point where we were left waiting without much information on the next step, but overall great experience. More

Our salesperson, Alana, was very helpful and courteous. She knew so much about the car and was able to answer all of our questions. Even though the overall purchase took longer than expected due to an unex She knew so much about the car and was able to answer all of our questions. Even though the overall purchase took longer than expected due to an unexpected personnel outage, Alana and the manager were very personable and apologized for the delay and made sure our needs were cared for the entire time. The finance man was also extremely courteous and very straightforward to deal with. I appreciated his “no BS” way of handling our deal. Overall, the entire experience was pleasant and we were very pleased with our purchase. More

What an extraordinary team. Kind, thoughtful, detailed, straightforward, and genuine. Everything a car buying should be and so much more. Kind, thoughtful, detailed, straightforward, and genuine. Everything a car buying should be and so much more. More

Easy buying process and our sales person was helpful, knowledgeable and very professional. The financial manager was very helpful knowledgeable and very professional. The financial manager was very helpful More

Kind, efficient, and straightforward! We were really impressed with the level of service and attention to detail. We were really impressed with the level of service and attention to detail. More

Very helpful and efficient and delivered on all promises in a timely manner. I would definitely recommend this dealer. in a timely manner. I would definitely recommend this dealer. More

I found the employees with whom I interacted very pleasant and helpful. The offer to return in two weeks to better understand all the features was particularly enticing. pleasant and helpful. The offer to return in two weeks to better understand all the features was particularly enticing. More

Another Keffer 1 star rating. I'm going to ruin my credibiilty with these and be labeled as an "anti-keffer" person but I promise this company is as bad as it gets and I have the I'm going to ruin my credibiilty with these and be labeled as an "anti-keffer" person but I promise this company is as bad as it gets and I have the proof!! There was an incident that occured in the week ending 5/19/23. During this week I stopped in and asked to see inside of a CX-5 Turbo (that's all I wanted, a peek inside, not to drive it). After that was done we had a quick discussion with my salesman. I asked him how the discounts were running since negotiability is starting to reappear in the car markets. He suggested talking with the manager but I declined saying it was way too early in the process for me and asked only for his business card. Instead of giving me his card he led me inside next to gorgeous new CX-9. I couldn't help looking at it when out from behind the vehicle, almost startling me, popped John Culp. He looked like he just came in from being at a kids baseball game - heavy day beard and sloppy dress, certainly not dressed for work in any capacity let alone around customers. Anyway, we briefly discussed my not being able to find the car I saw online but I was not upset about it in the least. He said what I found might have been "in transit." I commented verbatim "yeah, dealers love putting them up on their websites when they first order them." I said it with a smile, at worst a wry smile but certainly without any level of anger or angst. He said it was the manufacturer that puts them up like that. I asked, again, with ZERO percent anger or even concern "the manufactuer has control of your website?" He replied yes but his demeaner instantly changed. He asked me if I was okay and other questions to the effect that I was having a bad day. With a chuckle and some surprise I told him everything was fine. He then told me to "take it easy" and that I seemed "all worked up." I again, with zero anger component, assured him everything was fine. I added that I had a full day ahead of visiting car dealers but told him he's reacting to something that simply was not there. I said right after that, clearly joking, "I'm not even angry yet." He got even more weird, holding up both hands saying we don't get angry here and started backing away. I was very confused and uncomfortable waiting for my salesman to get me his card. I left immediately after that. I wrote the manager and several higher ups in this dealership, reporting this unacceptable behaviour. As expected, they completely ignored me so I'm following through here, hoping people see just how bad this company is. PLEASE go ANYWHERE else to buy a car. It's not worth the risk or hassle. This company is the absolute worst. More