Keffer Mazda

Joshua Vail was our salesperson, and he was helpful but not aggressive. I appreciate how the finance department worked hard to help arrive at a deal. not aggressive. I appreciate how the finance department worked hard to help arrive at a deal. More

In and out in 2 hrs. Pleasant experience. Appreciated the help to familiarize with all the features. Thank you David! Pleasant experience. Appreciated the help to familiarize with all the features. Thank you David! More

I had a wonderful experience purchasing my CX30. Joshua was very thorough and I really felt he had my best interest top of mind during the whole transaction. Joshua was very thorough and I really felt he had my best interest top of mind during the whole transaction. More

It was a great experience! Top notch customer service and great knowledge of the vehicles! Top notch customer service and great knowledge of the vehicles! More

I did not expect to buy a new car when I went into the dealership. Sonny greeted me as I arrived . I told him what I needed and he said lets see what we can do.. Sonny's approach was professional friendly dealership. Sonny greeted me as I arrived . I told him what I needed and he said lets see what we can do.. Sonny's approach was professional friendly. I kept saying I was not going to make a final deal today. He understood and we talked through many possibilities. Sonny was exact and thorough in each instance. I never felt pressure. So in the end he was able to produce a trade in value and a purchase agreement that was beyond what I expected. He worked for me and I truly appreciate his efforts. I will tell anyone I may know looking for a new Mazda "Sonny is the star you want to see" finalized all the paperwork with Jonathan and he is a gem. Overall a great experience More

Roy and Swede were fantastic in helping me trade in my car! They both took their time in making sure I had everything I needed, offered me refreshments, and explained everything in a fantastic manner! Bot car! They both took their time in making sure I had everything I needed, offered me refreshments, and explained everything in a fantastic manner! Both were rockstars! More

I am a single mom with one income. I am not only responsible for my adolescent daughter but also for my senior mother, who lives with me and had cancer surgery this past year. I am s I am not only responsible for my adolescent daughter but also for my senior mother, who lives with me and had cancer surgery this past year. I am sharing this to put into perspective my experience with Keffer Mazda. Keffer Mazda charged me $1,150+ tax and did not repair my Mazda 3. I don't have this extra money to throw away! It was Keffer Mazda's mistake and poor diagnostic assessment that caused this to happen. My passenger airbag light was on and I was advised that only a dealer could repair or reset my vehicle's computer (this is actually inaccurate by the way as after my debacle with Keffer I took my vehicle to a local repair shop and they fixed the issue). I was advised by Keffer Mazda that the bill to repair the passenger seat weight sensor was $1,150+ tax. When they replaced that weight sensor it did not repair the issue and the passenger airbag light remained on. I was then advised by Keffer Mazda that the issue was not the passenger weight sensor and now they needed to review the SAS control module but could not promise that would repair the issue either but it would cost an additional $1,459 to keep trying to repair it. At that point, I paid the bill and took my car elsewhere. The local repair shop advised me that the passenger side weight sensor was never the issue and the diagnostic assessment should have started with the SAS control module. I spoke with Keffer Mazda manager - Todd - but he advised that the certified Mazda mechanics knew what they were doing. They obviously did not. So long story short, I am out of $1,150.24 + tax for nothing. Keffer Mazda did not make an offer to retract these unnecessary charges, even though they were completely incorrect regarding their diagnostic assessment. On top of that they gave me three different prices to replace a key fob and also were incorrect on how long a key fob reprogramming would take. At first I was advised it would be 15 minutes but when we brought the car in, they then advised it would be up to 90 minutes for programming. I will never take my Mazda back to this dealership. More

I have never had a better experience trading in a car than with Keffer Mazda. I came in for a typical service appointment and left just a few hours later with a beautiful new ride, everything I wanted, f than with Keffer Mazda. I came in for a typical service appointment and left just a few hours later with a beautiful new ride, everything I wanted, for the same low payment. I will be a customer for life! More

My husband and I were very pleased with the friendly service. From the sale person Alona to the finance person Jorgen. They were helpful and vey knowledgeable. They made the process of buying out our l service. From the sale person Alona to the finance person Jorgen. They were helpful and vey knowledgeable. They made the process of buying out our lease easy. Thank you! More

Keffer Mazda has treated me like family and actually takes the time to make sure all my needs are met! takes the time to make sure all my needs are met! More