Keffer Mazda
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best car buying experience ever. Friendly, respectful, and knowledgeable staff made the difference. I highly recommend Keffer Mazda and I will certainly return for another car in the Friendly, respectful, and knowledgeable staff made the difference. I highly recommend Keffer Mazda and I will certainly return for another car in the future. More
Trey and Josh were very professional and they listened to what I wanted and took the time to go over options that works for me! Awesome team! what I wanted and took the time to go over options that works for me! Awesome team! More
Alona was my salesperson and she was great. I would definitely recommend her and this dealership I would definitely recommend her and this dealership More
My husband saw a car on their website advertised for $14,777. He contacted the dealership and spoke with a sales member and even got by text that the prices was correct minus taxes and fees. This was $14,777. He contacted the dealership and spoke with a sales member and even got by text that the prices was correct minus taxes and fees. This was expected as all cars have taxes and fees added before you pay. We drove 25 minutes to the dealership, met the salesperson and took the car for a test drive. It was a 2016 Mazda3 so of course there were some dings and the inside had not been cleaned but it seemed to drive correctly and I tested the lights and other aspects of the car. As we were getting out, I noticed on the back door, a piece of film hanging off the door. When I asked what that was, the salesperson told me it was something they put on the car to protect it and it was a part of their Mazda Advantage package. He gave me a brochure that told about all the things that were a part of the package, after reading through it we concluded that they were things that we didn’t need for a used car. We went in to talk financing and waited for the salesperson to come back with the options. What he came back with was a price increase on the car BEFORE taxes and fees for over $3,000. The Mazda Advantage package was apparently added to the price and we had no option to not take it. We explained that we didn’t want the Advantage package and he said we had to take it as a part of the price, that it was already on the car. I almost laughed, “You mean that piece of film that was hanging off the car was a service that you had already done and it was falling off after 70 days (the amount of days they told us they had the car)?” If that is the level of service that comes with this package, why on earth would I want it”. He told us that we could not opt out of the package and it would not come off the price so my husband and I left. We were beyond disappointed, especially since we thought we would be bringing the car home to our son today. The price advertised on the internet and that my husband had a text from the dealership was $14,777. For Keffer Mazda to advertise something that wasn’t actually the price, call it bait and switch, call it whatever you what, it is plainly dishonest and shows the level of disrespect they have for their potential customers. More
Amazing experience. I would recommend to anyone. Alona was so nice and so helpful,Thanks. I would recommend to anyone. Alona was so nice and so helpful,Thanks. More
Alona at Keffer Mazda was such a pleasure to work with! She gave me quick responses on any questions I had along the way. This made the purchasing process quick and easy for me. Not to mention, that she ha She gave me quick responses on any questions I had along the way. This made the purchasing process quick and easy for me. Not to mention, that she has also checked up on me multiple times since my purchase to make sure I am still happy with my decision. I love my car! Would recommend Keffer Mazda to all family and friends! More
Alona is a great customer service representative. Quality and efficiency are both great. Definitely recommend her. Quality and efficiency are both great. Definitely recommend her. More