Keffer Mazda
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone at this dealership was fantastic, warm, friendly, and easy to work with throughout the entire process of my car search. friendly, and easy to work with throughout the entire process of my car search. More
Brian was a huge help in exploring Mazda for the first time and answering all the questions that my family and I had, as I had never looked into this make of vehicle before. He was also very patient with time and answering all the questions that my family and I had, as I had never looked into this make of vehicle before. He was also very patient with me as I explored all of my options, test-drove multiple vehicles, etc. Lastly, Brian went above and beyond during my setup process to ensure everything about the car was 100% to my liking when I drove off the lot, and also ensured that I could come back to get a missing piece and get the car detailed since they didn't have time to do it the night prior when I purchased. Hats off to Brian for all of his help in the process. I had a good overall experience with Keffer Mazda, but was admittedly a bit frustrated during the financing conversation. I felt like I had to continue to ask (and wait) to have an understanding of what my final monthly payment would be on the vehicle. I understand that there are a lot of factors that go into this, but I wasn't comfortable with signing paperwork or having conversations like I already owned the vehicle until I had a strong and accurate understanding of a final payment. I felt rushed to begin other parts of the process (such as setting up the Mazda app, giving my credit card over to make my down payment, etc) before we could really get to the crux of the matter of what my actual payment would be. After I verbalized this (a couple of times) to the team, I believe they were able to help me more effectively, and overall the experience ended as a positive one. Compared to previous car buying experiences, the financing piece of this one just felt a bit more scattered at the beginning than I would have hoped. But again, my experience ended as a positive one and I would consider purchasing a vehicle with Keffer Mazda in Huntersville again. More
Great experience all around with Daemion and the Keffer team. Respectful, patient, available. Got the job done without being pushy or aggressive. Daemion was fantastic, I almost consider him a friend after team. Respectful, patient, available. Got the job done without being pushy or aggressive. Daemion was fantastic, I almost consider him a friend after going through our negotiating process. More
My experience at KEFFER MAZDA is always a great one. I truly enjoy working with Alona. Her professionalism and how treats me as a client is what keeps me coming back purchasing from her. She keeps me up I truly enjoy working with Alona. Her professionalism and how treats me as a client is what keeps me coming back purchasing from her. She keeps me updated on my needs of vehicles. Once’s she find what I’m looking for she is very quick to call letting me know that she has found the vehicle that suits my needs! I’m looking forward to doing more business with Alona at keffer Mazda. More
Like before Jaleil from Keffer always comes through, thank you to the finance guys as well. You guys rock. Thanks for making it all happen. thank you to the finance guys as well. You guys rock. Thanks for making it all happen. More
Having multiple Mazda’s in the last years, having a good dealer and sales person is definitely important! Brian has been very helpful in looking out for me for cars and selling the current Mazda that I have dealer and sales person is definitely important! Brian has been very helpful in looking out for me for cars and selling the current Mazda that I have. I would absolutely recommend Brian and this dealer anytime, the customer service can make or break a deal and Brian does it right at Keffer! Get a Mazda they are the best! More
My experience at Keffer Mazda was very pleasant. I felt comfortable and didn’t feel rushed or forced to make a decision. I felt comfortable and didn’t feel rushed or forced to make a decision. More
Attentive to customer needs. Fair pricing. Good selection. Service after the sale was very good. Fair pricing. Good selection. Service after the sale was very good. More