Keffer Mazda

Outstanding I originally came across the lot wanting a Nissan pathfinder . As luck had it it didn't work out but it worked out for the better I drove off the lo I originally came across the lot wanting a Nissan pathfinder . As luck had it it didn't work out but it worked out for the better I drove off the lot in a brand new 2015 cx9 that I love even more thanks to all who helped Gabriel Faria the owner of the store made him self avaliable to answer questions and help and that's something to be said where the owner is approachable and he has a great staff Jeanna was great and was there with me through the whole process I have already referred several family members to shop and have the same experience I had ! More

First time made easy It was my first time buying a car and everyone there was helpful and knowledgeable on just about everything I'd need to know. I would HIGHLY recommend It was my first time buying a car and everyone there was helpful and knowledgeable on just about everything I'd need to know. I would HIGHLY recommend them. More

They never quit! What a wonferful experience. Donnie and the folks at Keffer worked hard for me and never quit. I'm very grateful for the help in getting me in a new v What a wonferful experience. Donnie and the folks at Keffer worked hard for me and never quit. I'm very grateful for the help in getting me in a new vehicle. Thank you!! More

Very Satisfied with the integrity, knowledge, helpfullness I was very impressed with the GM, Gabriel Faria and the sales associate, Sean Daly. They were very friendly, conscientious, honest, and knowledgeable. I was very impressed with the GM, Gabriel Faria and the sales associate, Sean Daly. They were very friendly, conscientious, honest, and knowledgeable. They never pressured me and treated me like family; moreover, they wanted to provide me with all the knowledge so that I could make the best decision for me. I have not had such helpful service ever in buying an automobile. I would recommend them without reservation to anyone. More

Great Experience JJ was very helpful in helping me choose the right car for me. They were able to give me the exact car payment that I requested, no gimmicks or hackl JJ was very helpful in helping me choose the right car for me. They were able to give me the exact car payment that I requested, no gimmicks or hackling. They made buying a car a much easier expereince than I thought. Thanks Keffer Mazda. More

Excellent Great dealership, Definitely my best car buying experience ever... Sean Daly is an amazing salesman.I highly recommend you see him when you go there. Great dealership, Definitely my best car buying experience ever... Sean Daly is an amazing salesman.I highly recommend you see him when you go there. You won't be disappointed . More

Great in the beginning, Strange experience in the end Communcation via e-mail was great. Jenna and Kenny responded promptly and effectively. Experience at the dealership was quick and friendly as well. Communcation via e-mail was great. Jenna and Kenny responded promptly and effectively. Experience at the dealership was quick and friendly as well. Can't comment on the pressure aspect of this dealership as my sale had been set up via e-mail. Everything was really great, including price, until I drove my "certified" CX-5, 3 & 1/2 hours home and realized the coolant reservoir was almost empty. Took it to my mechanic who confirmed there were no leaks and that it very likely had not been checked prior to leaving the dealership (very odd because it's such a basic quality check that wasn't done on a certified vehicle). I was upset that I had driven it off the lot with low coolant, so I e-mailed Kenny (included pictures of the reservoir), who responded saying he could not comment without a Mazda employee seeing the vehicle since coolant must be checked at certain times. I checked it at all times (shut off for 24 hours, 5 minutes after running, and 1 hour after running). The reservoir was always either very low or empty. So I reply back to tell him this, and no response now for 5 days. That's basically it and potential customers can draw conclusions from that information. My primary concern was that I paid a premium for a certified vehicle so that I would not have to worry about the quality when I drove off the lot. I paid for certified so that I would not have to pay my mechanic $90 to look it over. In the end, I had to do that anyway as well as take a morning off of work to take it to the shop. I thought they would offer compensation in some way for the cost of the inspection and time away from work, but they did not. I guess I would be okay with this situation if it was not a certified vehicle, but it is certified....I don't know whether to recommend them over other dealerships as I don't have much experience with dealerships. Based on my experience, if you choose to work with them, you should expect great service up to the point of driving off the lot. After that, you may have trouble depending on what you need from them. Also, at the very least look over the basics of the vehicle before leaving as you can not always count on them to do that (again, in my experience!). Thanks Jenna and Kenny at Keffer for making the first half a great experience! Hope you guys are allowed more flexibility in the future to meet the needs of your customers in second half! ***Update*** Kenny replied to my e-mail saying the floor mats that were left out of my vehicle were in the mail. I'm thankful for the update, but no mention of the above problem above. More

Amazing car buying experience. Kenny was our salesperson and he was great, got me in the car I wanted for the price I needed. The finance team was also fantastic. Very laid back, n Kenny was our salesperson and he was great, got me in the car I wanted for the price I needed. The finance team was also fantastic. Very laid back, no pressure atmosphere here. More

Great! Donnie and the whole team were very helpful and went out of their way to make sure I got what I wanted at a great price! Donnie and the whole team were very helpful and went out of their way to make sure I got what I wanted at a great price! More

Excellent I came in just looking for my first car. Found a Jeep Patriot that ended up being a little over budget, but ended up getting a great deal on it! The s I came in just looking for my first car. Found a Jeep Patriot that ended up being a little over budget, but ended up getting a great deal on it! The staff was super friendly and a great help. More