Keffer Mazda

Very Satisfied with the integrity, knowledge, helpfullness I was very impressed with the GM, Gabriel Faria and the sales associate, Sean Daly. They were very friendly, conscientious, honest, and knowledgeable. I was very impressed with the GM, Gabriel Faria and the sales associate, Sean Daly. They were very friendly, conscientious, honest, and knowledgeable. They never pressured me and treated me like family; moreover, they wanted to provide me with all the knowledge so that I could make the best decision for me. I have not had such helpful service ever in buying an automobile. I would recommend them without reservation to anyone. More

Excellent Great dealership, Definitely my best car buying experience ever... Sean Daly is an amazing salesman.I highly recommend you see him when you go there. Great dealership, Definitely my best car buying experience ever... Sean Daly is an amazing salesman.I highly recommend you see him when you go there. You won't be disappointed . More

Great in the beginning, Strange experience in the end Communcation via e-mail was great. Jenna and Kenny responded promptly and effectively. Experience at the dealership was quick and friendly as well. Communcation via e-mail was great. Jenna and Kenny responded promptly and effectively. Experience at the dealership was quick and friendly as well. Can't comment on the pressure aspect of this dealership as my sale had been set up via e-mail. Everything was really great, including price, until I drove my "certified" CX-5, 3 & 1/2 hours home and realized the coolant reservoir was almost empty. Took it to my mechanic who confirmed there were no leaks and that it very likely had not been checked prior to leaving the dealership (very odd because it's such a basic quality check that wasn't done on a certified vehicle). I was upset that I had driven it off the lot with low coolant, so I e-mailed Kenny (included pictures of the reservoir), who responded saying he could not comment without a Mazda employee seeing the vehicle since coolant must be checked at certain times. I checked it at all times (shut off for 24 hours, 5 minutes after running, and 1 hour after running). The reservoir was always either very low or empty. So I reply back to tell him this, and no response now for 5 days. That's basically it and potential customers can draw conclusions from that information. My primary concern was that I paid a premium for a certified vehicle so that I would not have to worry about the quality when I drove off the lot. I paid for certified so that I would not have to pay my mechanic $90 to look it over. In the end, I had to do that anyway as well as take a morning off of work to take it to the shop. I thought they would offer compensation in some way for the cost of the inspection and time away from work, but they did not. I guess I would be okay with this situation if it was not a certified vehicle, but it is certified....I don't know whether to recommend them over other dealerships as I don't have much experience with dealerships. Based on my experience, if you choose to work with them, you should expect great service up to the point of driving off the lot. After that, you may have trouble depending on what you need from them. Also, at the very least look over the basics of the vehicle before leaving as you can not always count on them to do that (again, in my experience!). Thanks Jenna and Kenny at Keffer for making the first half a great experience! Hope you guys are allowed more flexibility in the future to meet the needs of your customers in second half! ***Update*** Kenny replied to my e-mail saying the floor mats that were left out of my vehicle were in the mail. I'm thankful for the update, but no mention of the above problem above. More

Great! Donnie and the whole team were very helpful and went out of their way to make sure I got what I wanted at a great price! Donnie and the whole team were very helpful and went out of their way to make sure I got what I wanted at a great price! More

Amazing car buying experience. Kenny was our salesperson and he was great, got me in the car I wanted for the price I needed. The finance team was also fantastic. Very laid back, n Kenny was our salesperson and he was great, got me in the car I wanted for the price I needed. The finance team was also fantastic. Very laid back, no pressure atmosphere here. More

Excellent I came in just looking for my first car. Found a Jeep Patriot that ended up being a little over budget, but ended up getting a great deal on it! The s I came in just looking for my first car. Found a Jeep Patriot that ended up being a little over budget, but ended up getting a great deal on it! The staff was super friendly and a great help. More

Great experience My husband and I went to Keffer after finding a 2015 Mazda 3 5-door in their online inventory. We were using a buying service, and I was prepared to My husband and I went to Keffer after finding a 2015 Mazda 3 5-door in their online inventory. We were using a buying service, and I was prepared to have to walk out if the dealer wouldn't honor the price. (Which unfortunately has been my experience with other dealerships.) I worked with Sean Daly and he totally impressed me with his professionalism and courtesy. He was very knowledgable about the car and its features and was also perfectly transparent about the pricing. Sean made it his mission to ensure that we had a good experience and felt we were being treated fairly. We walked away with the exact car we wanted and had a great experience. I would recommend this dealership to anyone interested in Mazda. More

EXCELLENCY I came to this dealership to look at a used vehicle I was looking at online. As soon as i walked in the door at Keffer Mazda I was greeted and helped I came to this dealership to look at a used vehicle I was looking at online. As soon as i walked in the door at Keffer Mazda I was greeted and helped right away. My salesman was very friendly and understanding of my issues. They are easy to work with and will strive to give the deal you are looking for. I would recommend them to any family member or friend who is looking for a new or used automobile. More

"Class Act" My husband, son, and I were looking for a used Mazda 3 after an unfortunate accident with our 2008 Mazda 3. We had loved this car and were looking to My husband, son, and I were looking for a used Mazda 3 after an unfortunate accident with our 2008 Mazda 3. We had loved this car and were looking to replace with another Mazda. We found one on the web site and drove from Statesville to check it out. A very friendly, professional staff greeted us. Through all negotiations, everyone at Keffer was helpful making our car buying experience a good one. We would definitely recommend Keffer to anyone looking for a car!! Thanks......... our son LOVES his Mazda 3!!!!!!!!!! More

Not what I expected. .....and thats a good thing!!!!!!!!!!!! I was very impressed with the professionalism and friendliness of this dealership. I didn't feel hurried to ma .....and thats a good thing!!!!!!!!!!!! I was very impressed with the professionalism and friendliness of this dealership. I didn't feel hurried to make a decision and I was given a run down of buttons and levers on the car before we even did a test drive! Nothing like the dealership we visited before we came to Keffer Mazda. Awesome price for the car and we are at a comfprtable payment! Super happy with my purchase at Keffer Mazda and will DEFINITLY recommend this group of people! More