Keffer Mazda

Amazing Best dealership I have been to . Everyone was helpful and positive. Did not get taken advantage of. Straight to it pricing which was great. I would hi Best dealership I have been to . Everyone was helpful and positive. Did not get taken advantage of. Straight to it pricing which was great. I would highly recommend. More

Great Trade In Experience I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light cam I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light came on--turns out it was only just a minor gas cap issue. I never had any issues and loved that car, especially in the previous New York winters that I originally purchased it for. As I was in the waiting room, I started to look at the Mazda3, which I've always loved. One of the salesmen, Kenny, did his due diligence and came over and started a normal (and not at all pushy) conversation with me about my situation and my lease and whatnot. After talking to him a bit, we discussed the possibility of trading my CX-5 in for the smaller Mazda3. Kenny was awesome throughout this whole deal. From the beginning, he never made me feel uncomfortable or like I was being haggled about getting a new car--he knew I didn't necessarily NEED to trade my car in and totally respected it. He was incredibly friendly and I could tell he really wanted to get me a good deal. I told him what I wanted, and he seriously delivered. Was incredibly responsive to any questions, phone calls, or texts. Go to him. So I went with the Mazda3 trade. This was such an easy and enjoyable process, especially for my first car lease that I completed on my own. Kenny is excellent. Gabe, the GM, is also a great, laid back, personable guy who makes you feel comfortable. Also worth a mention: when I originally came in for service for my CX-5, the service team was wicked nice and calmed me way down about the alarming check engine light. Didn't jump to expensive conclusions. Chris was extremely friendly and helpful. Even after my purchase was complete and I had a few more issues and questions, every employee at Keffer was responsive, friendly, and helpful. Jenna was also very nice and helpful about my online inquiry. If you're looking for a Mazda, which you should, 100% go to Keffer. Awesome, fun staff that makes such a stressful/exciting process a breeze. Can't thank you guys enough! More

Very Pleased We are very happy with our purchase of a new Mazda CX-5 from Keffer Mazda. Both of our vehicles predate most of the current features, so we were clue We are very happy with our purchase of a new Mazda CX-5 from Keffer Mazda. Both of our vehicles predate most of the current features, so we were clueless about such things as the infotainment system. Donnie set us up, helped us to understand when we wanted to understand, and cut to the chase for things such as setting up the phones, where we didn't care how it worked. He did all that without being condescending to the middle-aged buyer. The GM, Gabe, made it clear from the outset that we'd get a deal in a range acceptable to buyers still considering vehicles sold by competitors, so we spent no time getting irritated or being anxious about numbers. From our perspective, great job by both of them. Susan Shumaker and Eddie Nicholson More

Great Experience and the best deal After visiting several dealers, this dealer (Keffer Mazda at 13517 Statesville road Huntersville NC 28078) offered me the best price and deal for the After visiting several dealers, this dealer (Keffer Mazda at 13517 Statesville road Huntersville NC 28078) offered me the best price and deal for the car I bought. They were incredible helpful in trying to help me buying the car I liked and the one that I wanted. More

Excellent service! Our experience at Keffer Mazda in Huntersville exceeded our expectations! JJ was very kind, respectful and patient with us through the entire process Our experience at Keffer Mazda in Huntersville exceeded our expectations! JJ was very kind, respectful and patient with us through the entire process. Excellent service was given from the very beginning to the very end!!! More

Wonderful experience with Kenny Robinson Kenny Robinson was my Sales Consultant and I cannot say enough about what a wonderful experience he made purchasing a vehicle! Answered all questio Kenny Robinson was my Sales Consultant and I cannot say enough about what a wonderful experience he made purchasing a vehicle! Answered all questions, was very helpful, not your typical pushy salesman. I really appreciate his professionalism and friendly personality! Jenna was also very friendly and helpful on the phone and when I arrived at the dealership. More

Good experience working with these guys. These guys were the first dealership I visited in my search for a new Mazda. I visited all of the other dealerships in the greater Charlotte area and These guys were the first dealership I visited in my search for a new Mazda. I visited all of the other dealerships in the greater Charlotte area and ended up going back and making the best deal I found. I was pretty hard on these guys, but they didn't give me any BS and I walked out happy. Thank you guys! More

Purchase of car under Costco program We purchased a Mazda3 from Keffer (Huntersville, N.C.) through salesman Kenny Robinson using the Costco car purchase program. We arranged the sale by We purchased a Mazda3 from Keffer (Huntersville, N.C.) through salesman Kenny Robinson using the Costco car purchase program. We arranged the sale by phone call and e-mail for my son who as moving from Calif. to N.C., and drove in to complete the transaction at the dealer through an appointment. Got out in 1 - 1.5 hours. The dealer and Mr. Robinson were most helpful in answering our questions, and coordinating insurance with a local agent we located. The Costco price was below a Kelly Blue book estimate and favorable. The Costco program also allows a discount of 50% off a limited amount of accessories which we used. A slight hiccup in the documentation of part of our accessory purchase which Mr. Robinson quickly addressed pending the dealer's recovery of its documentation. The financing staff sought to sell us a service contract, which we rejected. The price was otherwise as indicated to us before our arrival to complete the purchase and, as stated, very favorable. We'd recommend Keffer to others. The sales agent, Kenny Robinson, was very helpful and made himself a valuable resource throughout the process and moving forward as a car owner. More

Great purchasing experience Very transparent sales people, very reasonable. Light atmosphere, and made buying a new car easy. Went in to buy a Mazda3 i Sport Automatic Sedan the Very transparent sales people, very reasonable. Light atmosphere, and made buying a new car easy. Went in to buy a Mazda3 i Sport Automatic Sedan the first time, and they found me a vehicle. When I changed my mind to get a Mazda3 i Touring Automatic Sedan, they found me one right away as well and I walked out with the car. Would recommend to anyone I know looking for a new vehicle. More

Kenny did great work for us! Kenny Robinson was a helpful sales rep. We had to work a Mazda 5 trade-in, purchase of an Acura MDX, and financing. Overall, we were very pleased wi Kenny Robinson was a helpful sales rep. We had to work a Mazda 5 trade-in, purchase of an Acura MDX, and financing. Overall, we were very pleased with everyone at Keffer Mazda. Thanks! More