Keffer Mazda

Infinity worth of fun My wife and I stopped by the dealer to take a look at an Infinity G37. We didn't plan on purchasing the car, just to test drive. Kenny Robinson was My wife and I stopped by the dealer to take a look at an Infinity G37. We didn't plan on purchasing the car, just to test drive. Kenny Robinson was our sales consulatant and was working on his day off. He let us test drive the car and was able to get us the montly payment we were looking for and we drove home in the car that day. Easy and fun! Thanks Kenny :) More

Quick and timely service The service I received was quick as scheduled. The service tech kept me informed of when my car would be ready kept me advised during the process. O The service I received was quick as scheduled. The service tech kept me informed of when my car would be ready kept me advised during the process. Other Mazda dealerships have gone above and beyond by giving my car a quick wash and vacuum before returning the car to me. This would have gone a long way for me to having me return to additional service. More

Car experience John Jenkins was very sensitive and respectful of are needs. He never pressured us or misdirected us throughout this process. He was aware of our budg John Jenkins was very sensitive and respectful of are needs. He never pressured us or misdirected us throughout this process. He was aware of our budget restraints in respect to the pressing need of sending our kids to college while fitting in a car purchase. We originally had intended in purchasing a used vehicle, but by his creative thinking we purchased a new vehicle. He made it work for us and made us feel like people rather than a sale. The entire staff is commended on their positive attitude and friendliness. We congratulate the entire Keffer team, but especially JJ. More

Review Overall I left with a good experience. I think the staff needs to get create on how to fill the time when a family is buying a car. Not just for kids Overall I left with a good experience. I think the staff needs to get create on how to fill the time when a family is buying a car. Not just for kids but for the adults waiting while paper work is being created and etc. People can walk away from a car purchase thinking the process is long; however, A lasting impression should be utter boredom throughout the wait. More

Amazing Best dealership I have been to . Everyone was helpful and positive. Did not get taken advantage of. Straight to it pricing which was great. I would hi Best dealership I have been to . Everyone was helpful and positive. Did not get taken advantage of. Straight to it pricing which was great. I would highly recommend. More

Great Trade In Experience I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light cam I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light came on--turns out it was only just a minor gas cap issue. I never had any issues and loved that car, especially in the previous New York winters that I originally purchased it for. As I was in the waiting room, I started to look at the Mazda3, which I've always loved. One of the salesmen, Kenny, did his due diligence and came over and started a normal (and not at all pushy) conversation with me about my situation and my lease and whatnot. After talking to him a bit, we discussed the possibility of trading my CX-5 in for the smaller Mazda3. Kenny was awesome throughout this whole deal. From the beginning, he never made me feel uncomfortable or like I was being haggled about getting a new car--he knew I didn't necessarily NEED to trade my car in and totally respected it. He was incredibly friendly and I could tell he really wanted to get me a good deal. I told him what I wanted, and he seriously delivered. Was incredibly responsive to any questions, phone calls, or texts. Go to him. So I went with the Mazda3 trade. This was such an easy and enjoyable process, especially for my first car lease that I completed on my own. Kenny is excellent. Gabe, the GM, is also a great, laid back, personable guy who makes you feel comfortable. Also worth a mention: when I originally came in for service for my CX-5, the service team was wicked nice and calmed me way down about the alarming check engine light. Didn't jump to expensive conclusions. Chris was extremely friendly and helpful. Even after my purchase was complete and I had a few more issues and questions, every employee at Keffer was responsive, friendly, and helpful. Jenna was also very nice and helpful about my online inquiry. If you're looking for a Mazda, which you should, 100% go to Keffer. Awesome, fun staff that makes such a stressful/exciting process a breeze. Can't thank you guys enough! More

Very Pleased We are very happy with our purchase of a new Mazda CX-5 from Keffer Mazda. Both of our vehicles predate most of the current features, so we were clue We are very happy with our purchase of a new Mazda CX-5 from Keffer Mazda. Both of our vehicles predate most of the current features, so we were clueless about such things as the infotainment system. Donnie set us up, helped us to understand when we wanted to understand, and cut to the chase for things such as setting up the phones, where we didn't care how it worked. He did all that without being condescending to the middle-aged buyer. The GM, Gabe, made it clear from the outset that we'd get a deal in a range acceptable to buyers still considering vehicles sold by competitors, so we spent no time getting irritated or being anxious about numbers. From our perspective, great job by both of them. Susan Shumaker and Eddie Nicholson More

Great Experience and the best deal After visiting several dealers, this dealer (Keffer Mazda at 13517 Statesville road Huntersville NC 28078) offered me the best price and deal for the After visiting several dealers, this dealer (Keffer Mazda at 13517 Statesville road Huntersville NC 28078) offered me the best price and deal for the car I bought. They were incredible helpful in trying to help me buying the car I liked and the one that I wanted. More

Excellent service! Our experience at Keffer Mazda in Huntersville exceeded our expectations! JJ was very kind, respectful and patient with us through the entire process Our experience at Keffer Mazda in Huntersville exceeded our expectations! JJ was very kind, respectful and patient with us through the entire process. Excellent service was given from the very beginning to the very end!!! More

Wonderful experience with Kenny Robinson Kenny Robinson was my Sales Consultant and I cannot say enough about what a wonderful experience he made purchasing a vehicle! Answered all questio Kenny Robinson was my Sales Consultant and I cannot say enough about what a wonderful experience he made purchasing a vehicle! Answered all questions, was very helpful, not your typical pushy salesman. I really appreciate his professionalism and friendly personality! Jenna was also very friendly and helpful on the phone and when I arrived at the dealership. More