Keffer Mazda

The easiest car buying experience I have ever had Donnie was knowledgeable, courteous and helpful, he helped make my purchase an excellent car buying experience. I was not pressured and the transacti Donnie was knowledgeable, courteous and helpful, he helped make my purchase an excellent car buying experience. I was not pressured and the transaction was handled quickly and professionally. More

Great friendly people! I have been wanting a new car for a while and really liked the mazda 6 I went in there just to test drive to buy at a later time perhaps. But at the e I have been wanting a new car for a while and really liked the mazda 6 I went in there just to test drive to buy at a later time perhaps. But at the end of the day the deal was too good to walk away from they really took alot od money off to get my business and I am completely satisfied. More

Sales person makes the difference when buying a car! When a sales person respects the customer and actually listens to what and how people want to be treated it can make the difference between an actual When a sales person respects the customer and actually listens to what and how people want to be treated it can make the difference between an actual purchase and a negative response on a social media page. Keffer Mazada actually listened to the customer and sold a new car in 45 mins. Toyota of Charlotte should send their sales team next door for training. More

Professional Sales Experience Kenny was very professional in his approach. He was not only well versed about his product but was also efficient in quickly proceeding through the sa Kenny was very professional in his approach. He was not only well versed about his product but was also efficient in quickly proceeding through the sales process. Then when switching gears to customer service, Kenny was able to explain the many new high tech features on the vehicle, to my wife, in a very patient and helpful manner. More

Customer Service Top Notch Customer service was top notch from the initial test drive, through financing, to receiving the vehicle. All questions were answered promptly with all Customer service was top notch from the initial test drive, through financing, to receiving the vehicle. All questions were answered promptly with all staff genuinely involved in the process. Thank you so much for a great car buying experience overall!! More

Stressfree My salesperson Carolyn Buchner was fabulous! Very knowledgeable about all the workings of the engine, and the bells and whistles! In my 30+ years of My salesperson Carolyn Buchner was fabulous! Very knowledgeable about all the workings of the engine, and the bells and whistles! In my 30+ years of car buying she made it a pleasure. It was quick and easy with very little time sitting at the table. I had a few questions a couple days after buying the new 2016 CX-5 Grand Touring SUV (Sweet Utility Vehicle) and she was right on it - answered and a "how to" show and tell and I was on my way! More

Today it was the first time i felt relaxed at a dealership Great experience easy and fast process very honest management and stuff Sean and Gabriel exceeded my expectations Sales man knew all about the car and Great experience easy and fast process very honest management and stuff Sean and Gabriel exceeded my expectations Sales man knew all about the car and Gabriel got me the best deal More

5 STAR Dealer, exceptional customer service Keffer Mazda (Huntersville) exceeded my expectations. Having had two terrible experiences at other dealerships for pervious bought cars my husband an Keffer Mazda (Huntersville) exceeded my expectations. Having had two terrible experiences at other dealerships for pervious bought cars my husband and I researched dealers for over a month before choosing three highly rated dealers. We knew the make and model of the car we wanted but if you've ever had a unsavory experience you know the service while shopping is a very important part of the process, at least it is for me. We visited two of the three on our list and walked away with a test drive and little else. We had plans to visit the third the following weekend. During the week my husband had been visiting various websites and came across the car we wanted listed at Keffer Mazda for a very reasonable price. Keffer wasn't one of the three dealers we chose but we decided to schedule an appointment for the following weekend anyway. The following day he was alerted that the car price had been lowered, he called Keffer and rescheduled an appointment for that night. Our appointment was set for 7:30 that evening. I was apprehensive for a few reasons, one- they close at 8 pm and I didn't want to drag the process out over two days, two- it was the middle of the work week and after a ten hour day the last thing I wanted was to haggle w a salesperson, three- looking for reviews on Keffer they had several excellent and some just mediocre but overall they didn't have a ton of either. Again, after a month of researching dealers most had 100-300+ reviews and I think I read maybe 30 on Keffer. Deciding the deal on the car was too good to pass up over few reviews we kept our appointment and I can't tell you how happy I am that we did. We arrived at 7 and we're immediately approached by a gentleman named Dominic. We told him why we were there and that we had made an appointment. He immediately walked us to the car of interest and let us have a look. We took our time looking over the vehicle and never felt pressure to proceed or rushed. We went for a test drive, spoke with another gentlemen named Gabriel who originally took our appointment. We discussed our trade and he immediately took it back to the garage for a value assessment. We were taken into an office asked if we would like a beverage and the process began. There wasn't a lot of haggling as the car was priced very competitively. Another gentleman Llyod, came in to discuss the value of our trade and to talk numbers. The whole process went very quickly but they took the time to answer all of our questions or concerns fully. We never felt pressured or rushed, it was clear from the time we walked on the lot that our happiness was the priority. By the time the paperwork was signed and keys were exchanged it was 9:30pm. I apologized multiple times for keeping them late and was assured each and every time that it was no bother at all. We drove away that night w a new car and smiles on our faces. I will be using Keffer Mazda for any car needs I have in the future. The following Saturday I brought my dearest friend in to look at a car as well. Just as I expected the process was again friendly, professional and consistent. Llyod, Dominic, Marcus, Gabe, and JJ it was a real pleasure guys. Thank you for your outstanding service! More

Great Experience This was the easiest and best experience I have ever had buying a car. Sales man took the time to make sure I got exactly what I wanted then took th This was the easiest and best experience I have ever had buying a car. Sales man took the time to make sure I got exactly what I wanted then took the time to make sure all my questions were answered. More

Friendy Dealership My overall experience at the dealership was excellent. I was a little disappointed in the clean up detailing of the vehicle. Still I would recommend My overall experience at the dealership was excellent. I was a little disappointed in the clean up detailing of the vehicle. Still I would recommend that you give this dealership a look when you are shopping for a vehicle. More