Keffer Mazda

Great experience! Very helpful and worked hard to get me what I needed and wanted. They worked hard to get me the price and payments where I wanted them as well. Very helpful and worked hard to get me what I needed and wanted. They worked hard to get me the price and payments where I wanted them as well. More

Reliable and helpful I bought a new MX-5 (2015) last year. The experience was OK but not great. Since then I have had two regular service appointments and was treated cour I bought a new MX-5 (2015) last year. The experience was OK but not great. Since then I have had two regular service appointments and was treated courteously and professionally. It does seem that every time I go there there is a different person at the service desk - but they always do a good job. They find the time to answer questions and seem genuinely helpful. I also spoke with a sales person about the new MX-5 (2016) and she was very helpful. More

Great car purchasing experience I stepped into Keffer Mazda after reading several great reviews on the 2016 Mazda 6. I was entertaining getting out of my lease because I drove a sti I stepped into Keffer Mazda after reading several great reviews on the 2016 Mazda 6. I was entertaining getting out of my lease because I drove a stick shift and 77 traffic was getting worse by the day. The moment I stepped onto the lot, I was greeted by Mary Tweedlie. She was very easy to work with, inviting, and most importantly, knew A LOT about the car. Expecting to get the usual "Let's take it for a drive and see if you like it" sort of spiel, I was pleasantly surprised when Mary provided a very comprehensive tutorial of the vehicle, inside and out. She extensively walked through the controls, the features of the car, even before pulling it out of the lot. I did not find her pushy at all, and she took copious notes regarding my needs as a customer. After my test drive, I came back two weeks later to finalize the deal. I worked with with Mary and the general sales manager, Lowell Bockert, and we were able to work out a fantastic deal on a trade and purchase for my new Mazda. Thank you and the Keffer team for making this a painless experience and I'm looking forward to breaking in my new car and being part of the Mazda "Zoom Zoom" family. More

Professional & courteous I was quickly able to set up a same-day appointment online. Although I arrived early, I was quickly checked in after explaining my issue. Chris expl I was quickly able to set up a same-day appointment online. Although I arrived early, I was quickly checked in after explaining my issue. Chris explained that the light on my dash was a warning from a tire pressure monitor, not the check engine light which is what I thought. Although all tires looked fine they let me know they would look at the tires and sensors.. While in the waiting area I was informed that there was a nail in my tire and informed of the cost plus taxes. While waiting for the repair to be completed I walked the lot and within several minutes my salesperson Lewis who sold me the car in January came out to greet me. We chatted for a moment, then retreated from the hot weather. The tire was quickly repaired and I was on my way. I have only had positive interactions at Keffer Mazda. Chris was great, and I must mention Lewis who went above and beyond to close the deal for me when I purchased the vehicle in January. (Mazda6). I highly recommend Keffer Mazda! More

Wonderful Experience I am so glad that I came to this dealership. The experience was excellent. John Jenkins took great care of me and he put me in a real nice car. I came I am so glad that I came to this dealership. The experience was excellent. John Jenkins took great care of me and he put me in a real nice car. I came in to see if I can get pre-approve for a car and walked out with a vehicle of my own. More

Great Experience Had no problem getting an appointment for service. I was told it would take about an hour and they were right on the mark. Everyone was very nice to Had no problem getting an appointment for service. I was told it would take about an hour and they were right on the mark. Everyone was very nice to deal with. Plus I received a free car wash! More

No hassle sale We drove 2 hours out of our way to this dealership because they had the cars I wanted to compare in stock according to their website. If their website We drove 2 hours out of our way to this dealership because they had the cars I wanted to compare in stock according to their website. If their website hadn't been updated, we wouldn't have found this dealer. JJ was a very helpful and NOT pushy salesman. The process went smoothly and we got to drive my new car all the way back home (300 miles) a few hours after first seeing it. More

Awesome experience!! Coming to this Dealership is always an Awesome experience. The service department is always friendly from the service Advisors Chris or Jay to all of Coming to this Dealership is always an Awesome experience. The service department is always friendly from the service Advisors Chris or Jay to all of the techs. They really seem to have good understanding of the cars they service and are more than happy to keep there customers informed on the repairs being performed. Thanks for your hard work and dedication!! I would recommend this place to others!!! More

My experience was great! I want to say Demarcus Glover really paid attention to what was the right car for me and affordable as well. He really worked hard to put me in a car I want to say Demarcus Glover really paid attention to what was the right car for me and affordable as well. He really worked hard to put me in a car and be happy when I walked off the lot . I highly recommend Demarcus Glover as a great sales person and got the job done . More

Outstanding Sales and Service There is nothing more important, when it comes to my car, than having upmost confidence in both my salesman and the service department of the dealersh There is nothing more important, when it comes to my car, than having upmost confidence in both my salesman and the service department of the dealership. Keffer Mazda, Huntersville, NC has exceeded my expectations. One year later and Ken Robinson, my salesman, still emails me to check in to see how both my car and I are doing. Jay, Chris and the entire service department put my mind, completely, at ease when I know they have checked out my car, during one of its routine physicals. I owe an extra thanks to Steve, who touched up my car to perfection after a boulder got in its way and did so for about 95% less than the cost of the highest bid. I cherish their honesty and their dedication to not simply selling a car to get it out of the showroom but to making certain the customer remains happy throughout the lifetime of the car. More