Keffer Mazda

Not an enjoyable experience Drove several hours to purchase car and was disappointed with the overall experience. Thought I would have been treated better. Got a great car but re Drove several hours to purchase car and was disappointed with the overall experience. Thought I would have been treated better. Got a great car but received very low amount for my trade-in and paid a premium for the car because I wanted that specific car. Might have expected this treatment from a small corner dealer, not a Mazda dealer. More

Amazing Expierence Great service. Great deal. Great car! Never been to a dealership that was so beyond helpful and NOT pushy! Carolyn greeted us and was eager to help us Great service. Great deal. Great car! Never been to a dealership that was so beyond helpful and NOT pushy! Carolyn greeted us and was eager to help us find exactly what we wanted (in our price range) Spent little time at dealership, she got us in and out very quickly and with the help of JJ the finance guy, we got a great rate & we even got a call a few days later that they found a better APR rate (saved us $30 on our monthly payments) All I can say is if your looking -- go see Carolyn & JJ! 5 Star Experience!! More

New Car buying was awesome I bought a new Mazda CX-5. The whole buying experience was professional. We went through rate negotiations. I had service visit and was treated courte I bought a new Mazda CX-5. The whole buying experience was professional. We went through rate negotiations. I had service visit and was treated courteously. The entire Mazda staff was very professional. More

Every New Car Buying Experience Should Be Like This!!!!!! If you are like me, you would rather go to the dentist for root canal than go through the process of going to a new car dealership and buying a car! H If you are like me, you would rather go to the dentist for root canal than go through the process of going to a new car dealership and buying a car! However, from the moment that I walked into Keffer Mazda, I realized quickly this was NOT going to be like any other experience that I had, in buying a new car! NO pushy salesperson. I met with Mary Tweedie, who rather than talked AT me, actually listened to me and what I wanted. After I explained what I was looking for to Mary, the whole process was ...as crazy as this sounds - FUN! Mary was Excellent! Of course, I was shown all the "extra" options and service packages that were available for the new car that I was going to buy, BUT there was NO hard sell on ANYTHING....My wife and I just leased a new car for our son from a dealer (not a Mazda), in Arizonia and with the hard sell on the service packages that dealer, get this, actually made us watch a video on the service package options and of course the video tried scarring you, that you need to purchase every single service package! NOT HERE - NOT AT ALL! :) The only recomendation that I would make is that one person in the dealership handle everything from start to finish. We had to meet with the finance manager to go over the down payment and loan. Don't get me wrong, he too was excellent, as well, but I think it would be a better buying experience for a customer to just have to deal with one person for the whole sale....but we understand. If you do not at least try Keffer Mazda - you will regret it! ****Reggie Thomas was excellent too**** I guess this is important not to leave out ... I had been researching this car for a long time and I received the BEST sales price on this car! Almsot wanted to run out of the dealership, as I thought they may have made a mistake!!!!! :) More

Painless Professional in all regards. No high pressure tactics here. Mary Tweedlie and the GSM Lowell Bockert made the whole experience simple and straightfo Professional in all regards. No high pressure tactics here. Mary Tweedlie and the GSM Lowell Bockert made the whole experience simple and straightforward. Do yourself a favor and go see these good people. More

Painless Test drove a CX-3 and a Mazda3 Hatchback with Donnie. I ended up with the hatchback and they gave me a fair trade in value for my car. At the end as I Test drove a CX-3 and a Mazda3 Hatchback with Donnie. I ended up with the hatchback and they gave me a fair trade in value for my car. At the end as I was about to drive away the navigation wasn't working and they took care of it on the spot. Painless and hassle free! Thank you Donnie and the sales staff. More

Above and beyond The attention and professionalism I experienced from the service staff here was incomparable! After having my CX-9 "serviced" and then damaged by ano The attention and professionalism I experienced from the service staff here was incomparable! After having my CX-9 "serviced" and then damaged by another local shop, Keffer Mazda took over and has done an amazing job of helping repair everything. Jay Zimberg is my hero. He not only has made sure my car is taken care of, but he also has advocated for me in my ongoing dispute with the previous mechanics who damaged my car. He has taken a great amount of his time explaining things, answering my numerous question (fielding multiple phone calls from me in a days time!) and listening to my concerns. His staff also took the time to show me everything that was going on and helped me understand where the problems were and what could be done about them. Chris was very friendly and helpful while he showed me my car. All the staff I interacted with made me feel very comfortable and were extremely nice. My situation was a complicated one involving multiple parties and Jay and his staff have been unbelievably patient and have really helped make things easier for me to handle. I highly recommend Keffer Mazda for service! They truly go above and beyond! More

Great Experience We were very pleased with our experience today. Robert Ciarletta was the ideal salesman; he never made us feel pressured or kept us waiting unreasonab We were very pleased with our experience today. Robert Ciarletta was the ideal salesman; he never made us feel pressured or kept us waiting unreasonably. He found just what we wanted! More

All We Wanted for the Right Price We had been planning for a while to purchase a new car, but dreaded the process of going into the dealership. However, purchasing at Keffer was a bree We had been planning for a while to purchase a new car, but dreaded the process of going into the dealership. However, purchasing at Keffer was a breeze, especially with Robert as our car salesman. He got us everything we wanted and more for the exact price point we wanted! We would definitely recommend requesting Robert the next time you're in the market to purchase a new Mazda vehicle! More