Keffer Mazda

First car buying experience Absolutely recommend this dealership, representatives were extremely helpful and accommodating! Chad was very nice, friendly, and knowledgeable about Absolutely recommend this dealership, representatives were extremely helpful and accommodating! Chad was very nice, friendly, and knowledgeable about the different types/version of the mazda I was interested in. Kenny showed me how to use all of the features and answered any over the top question my dad could come up with. Happy with my experience and very happy with my new car!! More

simple oil change Bought a Mazda3 from this dealership last spring, no problems. Brought in for a second oil-change at 10,000 miles and was surprised it was still free Bought a Mazda3 from this dealership last spring, no problems. Brought in for a second oil-change at 10,000 miles and was surprised it was still free, as well as a complete cleaning of the vehicle. Nice surprise, bit longer than hoped, but what would be expected time wise. More

Easy car-buying experience Sean is great to work with, very laid back and low pressure. We were interested in the CX-5, but said we were not going to buy until we drove all the Sean is great to work with, very laid back and low pressure. We were interested in the CX-5, but said we were not going to buy until we drove all the competition. Sean gave us the time and space we needed. He is very knowledgable, and had an answer for nearly every question, but was honest and admitted when he didn't, rather than making something up. For the most part, he waited till we asked, and let the vehicle sell itself, rather than pushing it on us. All the financial business took a while, and there was not a nice comfortable lounge to wait in like a lot of dealerships have these days -- but that will change soon when they open the new state-of-the-art building next door. We owned Mazdas about 20 years ago, but have driven only two Toyota 4-runners and a Jetta since then. The great experience we had buying a Mazda will make us start there, and at this dealership, the next time we buy. More

Excellent dealer It was a pleasure to not be subject to high pressure sales tactics. Salesperson was great. Their facilities are lacking but they're building a new mod It was a pleasure to not be subject to high pressure sales tactics. Salesperson was great. Their facilities are lacking but they're building a new modern facility which will solve that issue. I'd absolutely buy another vehicle from them More

Yuri is top notch! Yuri is one of the best salesman I have EVER dealt with! No high pressure - just courtesy and helpfulness. People like him are hard to find - especial Yuri is one of the best salesman I have EVER dealt with! No high pressure - just courtesy and helpfulness. People like him are hard to find - especially in auto sales. More

Great service After visiting several local dealerships and having some good experiences as well as not so good experiences, my husband & I visited Keffer Mazda. Eve After visiting several local dealerships and having some good experiences as well as not so good experiences, my husband & I visited Keffer Mazda. Every employee was very kind & helpful. Kenny & Zac were great and went out of their way to make sure we got the vehicle we wanted. Kenny wasn't like your typical "sales guy"! He was very personable & made us feel like family! Tony was great as well. Even though it was the end of their work day, he didn't rush is through the paperwork. He made sure we understood everything! Thanks guys! More

Do you self a favor, and don't overlook it. This is a great dealership to deal with, which is a tribute to the people behind the doors, because from the road, it's nearly invisible. My family h This is a great dealership to deal with, which is a tribute to the people behind the doors, because from the road, it's nearly invisible. My family has lived in Huntersville now for about 21 years. When we started to consider buying a Mazda for the first time, I could not recall that this dealership was even there, sitting between the Honda dealer, and the VW dealer that we have purchased from, and used for service over all of these years. It sits almost silently among 6 or 8 dealerships along Statesville road, low profile, and barely noticeable day or nite. But... once you get beyond the doors, the people inside make you glad that you walked through them. Rodney Roseboro worked with us over several weeks from our first visit until the final purchase. He was very welcoming, professional, accommodating and simply a very nice, guy to work with. All creating a very comfortable atmosphere. Zack (the sales manager) clearly manage's by example, and his warm hosting personality flows throughout his sales staff, most likely beginning with his hiring choices. All in all our best car shopping/buying experience over my 57 years so far. Finished up with Tony Rios (finance). Same great experience all the way to the finish. Personal, kowlageable, informative, no pressure. More good news is... that just a few hundred yards down the road is a NEW DEALERSHIP under construction for Keffer Mazda of Huntersville. They should be moving and operating in their NEW building sometime in Feb., 2016... looking forward to seeing them all again in their new digs wen I go back for my first service. Do your self a favor, and don't overlook the Keffer Mazda Huntersville ... zoomzoom. More

Top notch customer service My sales person, Kenny Robjnson was extremely professional and knowledgeable. His customer service is superb! I would high recommend my family and f My sales person, Kenny Robjnson was extremely professional and knowledgeable. His customer service is superb! I would high recommend my family and friends to Kenny and the entire Keffer Mazda team. More

Best customer service I have found ANYWHERE I took my Mazda 3 in for a minor service today, and was totally impressed by the service team, especially my Service Consultant, Chris Brannon. Chris I took my Mazda 3 in for a minor service today, and was totally impressed by the service team, especially my Service Consultant, Chris Brannon. Chris and his team were friendly, extremely helpful, and patient in listening to me describe the car's problem. They fixed it quickly and completely. I was even more impressed, though, when it was time to settle up and I discovered that I had left my wallet at home. I never do this! Because I live across town from the dealership, Chris declined my offer to go home and get my wallet. Instead, he graciously waived the charge. Needless to say, even though the charge was small, I was embarrassed by my own carelessness. However, Chris was cool about it and made it clear that he was there to help. It's amazing that Keffer gives its people such leeway to take care of their customers--even when the customer goofs up the way I did! You can be sure my car will never be serviced by anyone else. (And I'm going back to pay for that repair!) More

Best car buying experience yet I've bought over 5 vehicles in my lifetime but my experience at Keffer Mazda was the best so far. They listened to what I wanted, met my expectations I've bought over 5 vehicles in my lifetime but my experience at Keffer Mazda was the best so far. They listened to what I wanted, met my expectations without being too pushy. I feel like I was treated very fairly by everyone in each step of the process. Highly recommended. More