Keffer Mazda

"Great Adventure" My story is long and drawn out so I will get to the point. When I first called for my Jeep Commander, I made contact with Mr. Rodney Roseboro. He was My story is long and drawn out so I will get to the point. When I first called for my Jeep Commander, I made contact with Mr. Rodney Roseboro. He was very nice and professional and he closed my sale. The process to get my car actually took about three weeks (on my end) and I spoke to several people over the course of that time, which all of them were very helpful and courteous. I was pleased with my car even though I live in Savannah, Georgia and I had to drive all the way up there (5.5 hours) in bad weather and a two hour detour. To add fuel to the flames about an hour into my ride home, a truck kicked some pebbles up and one bust my window, but all is well. I appreciate the friendly demeanor and pleasant atmosphere that they have and if I just happen to be looking for another discontinued fancy car I would use them again. More

Amazing For years I had been taking my vehicle to other dealerships, but when my car broke down and needed a new engine all they gave me was the run around. K For years I had been taking my vehicle to other dealerships, but when my car broke down and needed a new engine all they gave me was the run around. Keffer Mazda greeted me with open arms and within a few days I was taken care of and back on the road. I don't think I will ever go to another dealership. More

Great Experience Chad Cowans was very helpful and honest. They gave me a fair price on my trade in upfront. Chad along with the whole team addressed any concerns I had Chad Cowans was very helpful and honest. They gave me a fair price on my trade in upfront. Chad along with the whole team addressed any concerns I had. Overall my experience was a great one. More

Online Purchase Success The Keffer Mazda team is a winner! After hours of research, I found the car I wanted online at Keffer Mazda. Living 3 hours from the dealership, m The Keffer Mazda team is a winner! After hours of research, I found the car I wanted online at Keffer Mazda. Living 3 hours from the dealership, much of the car-buying process was completed via email and phone. I make purchases online all the time but not car purchases so I was a bit unsure about how this was going to turn out. Donnie Grant was my first contact with Keffer. He was persistent but not pushy giving me the tools I needed to decide to take the next step to reach out and find out more. Zac Kittle found the interest rate I wanted to get the exact payment I wanted, and my financing was approved before I made the trip to test drive the car. When I arrived at the dealership to make the final decision to purchase, my daughter and I were welcomed into a family-like atmosphere. Donnie applied his vast experience and knowledge to answer all of my many questions, work through the initial paperwork, and take the stress out of a big decision. Tony Rios made the financial paperwork (often the most difficult part) very easy. My family and I are very happy with the purchase of our Hyundai Accent. As a small business owner, the last thing I want is any added stress, and time is my most valuable asset. Keffer Mazda addressed my specific needs by creating an efficient, easy car-buying process. Most businesses compete on either convenience, cost, or service. Keffer Mazda competes on all three. Customer for life! More

Awesome These guys are very knowledgable, honest, and do their best to get you in and out as quickly as possible. My car needed some repair that was just out These guys are very knowledgable, honest, and do their best to get you in and out as quickly as possible. My car needed some repair that was just out of warranty; however, they got it covered. No charge to me. Awesome! More

Service Dept Chris Brannon is always so courteous and very helpful! We only will use Keffer Mazda over Independence Mazda! Keffer is always honest and affordable! Chris Brannon is always so courteous and very helpful! We only will use Keffer Mazda over Independence Mazda! Keffer is always honest and affordable! All service dept people are very knowledgeable! More

Poor Follow Up Service Getting the car was a smooth transition, but the dealship messed up transferring my registration and failed to call me back for over a week to get it Getting the car was a smooth transition, but the dealship messed up transferring my registration and failed to call me back for over a week to get it straightened out. I would not recommend this dealership. More

AWESOME I PURCHASED A 2010 MAZDA3 FROM DONNIE GRANT FOR MY GRANDSON HE WAS VERY POLITE AND COURTEOUS DURING THE ENTIRE TRANSACTION HE MADE US FEEL RIGHT AT HO I PURCHASED A 2010 MAZDA3 FROM DONNIE GRANT FOR MY GRANDSON HE WAS VERY POLITE AND COURTEOUS DURING THE ENTIRE TRANSACTION HE MADE US FEEL RIGHT AT HOME WITH NO PRESSURE. TWO WEEKS LATER I RETURNED TO THE KEFFER DEALER FOR A MINER PROBLEM AND DONNIE GRANT SAW ME AND CAME OUT TO GREET ME, AND WHILE WE SPOKE I SAW A MAZDA CX9 IN THE SHOW ROOM AND HE TOLD ME HE COULD GIVE ME A GREAT DEAL WHICH HE DID, I AM VERY PLEASED WITH THIS CAR AND THE ENTIRE STAFF AT THIS KEFFER MAZDA DEALER ON STATESVILLE RD LOVE THIS CAR More

Outstanding Sales/Finance Team I have never owned a Mazda automobile. But then I have never experienced such an excellent service and customer-oriented group of sales/finance people I have never owned a Mazda automobile. But then I have never experienced such an excellent service and customer-oriented group of sales/finance people that make up Keffer Mazda. They are the very best. Rodney Roseboro was very knowledgeable about his product. He covered all the features of the Mazda3 in a professional manner. I highly recommend Rodney. Tony Rios, finance manager, complemented Rodney's sales expertise with his very comprehensive details. I give both of these professionals five stars for their service excellence. Mazda will be my choice for my next automobile because of the efforts of Keffer Mazda and these two fine professionals. I highly suggest you contact Rodney Roseboro for your next vehicle purchase to see for yourself the service he offers. More

Good overall experience I'll keep this short and sweet. I would 100% go back and buy another vehicle from these guys. They were very transparent in the sales process and work I'll keep this short and sweet. I would 100% go back and buy another vehicle from these guys. They were very transparent in the sales process and worked with us to get into the car that we were looking for. They were fair and honest in their pricing and were extremely friendly. I wouldn't be completely honest if I didn't say that they failed to mention there was something wrong with the vehicle we purchased but it isn't something that would have made or broken the deal either way. It is entirely possible that they didn't notice, but I can't blame someone in the Sales Department for not noticing something the service guys should have. More