Keffer Mazda

Good experience throughout Very good experience. Very competent sales staff. Will definitely give them more business in the future. Can't wait for their new facilities as they w Very good experience. Very competent sales staff. Will definitely give them more business in the future. Can't wait for their new facilities as they will take this dealership to the next level. More

Was good dealing with keffer, and finding my dream car. Your company had the car I wanted for over 10 years now, thank you for your professionalism, in the purchase of this Lexus. And your expertise. Your company had the car I wanted for over 10 years now, thank you for your professionalism, in the purchase of this Lexus. And your expertise. More

Great experience Very great experience working with Mary. She was able to help me out long distance as I am moving from California to the Charlotte area. Will definite Very great experience working with Mary. She was able to help me out long distance as I am moving from California to the Charlotte area. Will definitely work with them in the future and recommend the dealership to anyone that asks! More

Great Experience Had a great experience at Keffer Mazda. Got my 1st car here, 2016 mazda cx 5. Yuri and Chad, were both very friendly and helpful. Had a great experience at Keffer Mazda. Got my 1st car here, 2016 mazda cx 5. Yuri and Chad, were both very friendly and helpful. More

Everyone was very nice and upbeat Donnie was very helpful. I was the last customer at the dealership and everyone had to stay a little longer, but they didn't seem to mind. They were a Donnie was very helpful. I was the last customer at the dealership and everyone had to stay a little longer, but they didn't seem to mind. They were all very nice. More

first visit with a ten year year old mazda 6 just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled an appointment. Arrived on time and the car was immediately taken into the shop. Was told that the replacement should take no more than 75 minutes for both air bags. Job was done in 45 minutes. Chris at the front desk was polite, personable., and helpful. Best experience in a dealership since the early 70's. Yes the last century. More

Very pleasant experience We bought a Mazda 6. Our sales rep, Robert Ciarletta, was wonderful to work with. He spent a lot of time with us and never seemed rushed to answer our We bought a Mazda 6. Our sales rep, Robert Ciarletta, was wonderful to work with. He spent a lot of time with us and never seemed rushed to answer our questions. He made us confident that we had made the right decision and he was careful to go over everything in the car with me before I drove it home. The negotiation process and completion of the final leasing paperwork were both fast and painless at this dealership. It all came together to make our experience a very positive one. Thank you! More

Comfortable and confident buying experience We had a very nice experience shopping at Keffer Mazda from start to end. Kenny was the best salesman we had after visiting 5 dealerships, because he We had a very nice experience shopping at Keffer Mazda from start to end. Kenny was the best salesman we had after visiting 5 dealerships, because he was very personable and was able to relate to what we were looking for. This was our first stop in the car buying journey and he made us feel comfortable and informed during our meeting. While we were shown offers, we never felt like we were attacked or badgered during the experience. Zac did a nice job of being able to adjust the numbers and while it did take some back and forth, he was able to provide a deal that was perfect for us. He responded back to my calls immediately which was also helpful. Tony did a good job in explaining all the details which can be very overwhelming with all the paperwork. Even for options that we didn't pick, he explained the options and why we should consider it, despite not pressuring us. The one flaw in the experience was the time it took to close the deal. We waited what was probably between 30-45 minutes just to see financing. Tony did mention that it was the end of the month which is extremely busy and how there was only one person compared to the more staff they will have at the new facility, but regardless as a customer it was frustrating and tiresome. Overall, we would recommend Keffer and Kenny to our friends as it was very close to perfection. More

Customers for life! Talk about great customer service! We called Donnie and told him what we were looking for. He found it and drove it to our home within 48 hours. Eve Talk about great customer service! We called Donnie and told him what we were looking for. He found it and drove it to our home within 48 hours. Everyone was helpful All the paperwork was ready-to-sign when the car arrived. Car buying should always be this easy. This is our second purchase from Keffer. Customers for life! More

Great people!! I have nothing but good things to say about these guys, made us feel like family!! Finally, a dealership with great people!! They had the car waiting I have nothing but good things to say about these guys, made us feel like family!! Finally, a dealership with great people!! They had the car waiting for me when I arrived, just as they said. No hassle, friendly atmosphere. Everyone there was so polite, just a great experience. Drop by, you won't regret it! More