Keffer Mazda

Great people...and I like the car too Initially, I was confused as to why my sister dragged me all the way to Huntersville, when there was a Mazda dealership closer to our home. Seconds af Initially, I was confused as to why my sister dragged me all the way to Huntersville, when there was a Mazda dealership closer to our home. Seconds after meeting Chad Cowan, I knew what she meant when she said, "I was sold on him". He was funny, outgoing, and upfront. My sister and I were put right into the vehicle we were interested in viewing. Chad was very knowledgeable about the features of the car. Randy was very personable as well. He is the man that made the numbers match the ones in my head! Finally, Elite was able to negotiate pushing payments back far enough to make my sister content. In all, my sister loves her new car and everyone at Keffer Mazda worked well as a team to make it happen. With the people I met, it definitely seemed like a cool place to work and I would recommend anyone looking for a new vehicle to make the drive- its worth it! More

Easy to work with! We bought a brand new Mazda 6 i Touring from them. Told them our price and they worked hard to get it to our range. We would definitely recommend them We bought a brand new Mazda 6 i Touring from them. Told them our price and they worked hard to get it to our range. We would definitely recommend them to others! More

Amazing I have bought/leased a lot of cars and this by far was the best experience I have had. The staff was not pushy at all they were very cognizant of our I have bought/leased a lot of cars and this by far was the best experience I have had. The staff was not pushy at all they were very cognizant of our needs and respectful of our budget. there was no haggling back and forth, no unending meetings with management to discuss our pricing. Just Carol our sales person, Elite the Manager and Randy our Finance Manager. All were so incredibly helpful and a pleasure to work with. More

Excellent I'm not one for many words. I was pleasantly surprised after dealing with Keffer Mazda. I had specific criteria that I was looking for regarding mont I'm not one for many words. I was pleasantly surprised after dealing with Keffer Mazda. I had specific criteria that I was looking for regarding monthly payment and needing dno money down. They met those expectations and didn't "laugh" at me when I tol them what I needed. They worked with me until we got the deal done and I'm so happy with my CX-5, I can't believe it. Chad Cowans was excellent to deal with as well as Kenny Robinson and Randy Lodato. They made it so easy. Thanks again and loving the first week with my firr SUV! More

Worthy every 5 Stars given! This was the easiest decision I ever made. I researched which car would best meet my needs and narrowed down my search to three cars. I even used th This was the easiest decision I ever made. I researched which car would best meet my needs and narrowed down my search to three cars. I even used this site to help pick which dealership I wanted to deal and I'm glad I did! Not only did the Mazda3 hatchback beat out my other selections in the test drive but the ease of the dealership won out, too. I made my multiple trips to test drive the car and wanted to balance out details of the various specs of the car that would be right for me and at a cost I could afford. Kenny was consistently patient and made sure I got just what I wanted from the color of the car to the exact specifications of the interior! I would highly recommend this car, this dealership and Kenny. More

Review on purchasing the CX-5 We found our experience extra extra special, we were looking for a smaller SUV was told to look at the CX-5. We took it home for the weekend and deci We found our experience extra extra special, we were looking for a smaller SUV was told to look at the CX-5. We took it home for the weekend and decided to make the purchased. Donnie Grant waited on us and he was wonderful. John Jenkins (JJ) worked out an unbelievable deal and of course we bought it. I would recommend this dealership to anyone who would like a great deal. We were in the finance office least than twenty minutes Randy Ladato is a pro he knows his business. More

Customer Service on a Whole New Level! Upon walking through the doors at Keffer Mazda I was greeted by a pleasant receptionist who kindly directed me to my dealer Chad Cowans, and it is at Upon walking through the doors at Keffer Mazda I was greeted by a pleasant receptionist who kindly directed me to my dealer Chad Cowans, and it is at this point that my story begins. Before we even began to look for cars Chad made sure my sister and I were comfortable. We each were given a bottle of water and as we searched their inventory of cars, Chad made us laugh with his silly jokes and antics. Although I had only spoken to him on the phone for less than 5 minutes and had only known him at that point for less than 10, his smooth conversational manner really put me at ease and I felt comfortable speaking with him. As we explored the Lot and then later test drove a vehicle, I was convinced that Keffer Mazda was the dealership that I would buy my car from. It is important to note that Keffer Mazda is not the closest Mazda dealership to me; in fact, it is a whole hour away from where I live, but after speaking with Chad on the phone I felt compelled to see what Keffer Mazda was all about. And I am glad I did! Even when I went to the finance department I was amazed at how nice everyone was. My sister and I even joked with the finance guy Randy Lodato (and usually I think finance guys are mean and rude because they only care about the numbers, but in this case I was completely wrong)! Basically, my mind was blown from the entire experience. The employees at Keffer Mazda appear to be a tight knit family and I even commented while there that it seemed like a great place to work. I am so happy with my brand new Mazda 6! More

Driving Matters...but so does everything else! I bought a 2016 CX-3 from Keffer Mazda, and worked with Elite, Kenneth and JJ (finance). I heard that Keffer is the best rated Mazda dealer in NC and I bought a 2016 CX-3 from Keffer Mazda, and worked with Elite, Kenneth and JJ (finance). I heard that Keffer is the best rated Mazda dealer in NC and SC, and now I know it's true, and I know why. Mazda says "Driving Matters" but these guys take it to entirely different level. A positive attitude, quality customer service, being fun and easy to work with, attention to detail, going the extra mile, and DRIVING... all of these things seem matter to the guys that I worked with at Keffer. They seem to genuinely want to give you a good deal on your new car and make you a customer for life. I live about 2 hours away from Huntersville, but you can be sure I will be going back as often as I can to get oil changes and visit my new Mazda family. More

Best Car-Buying Experience to Date My wife and I visited Keffer Mazda on a Saturday afternoon back in January without an appointment after test driving several models at another competi My wife and I visited Keffer Mazda on a Saturday afternoon back in January without an appointment after test driving several models at another competing auto maker dealership in Charlotte earlier in the day. Before, we had done our own research, narrowing our interest to the compact SUV and mid-size sedan categories in finding the right new vehicle for my wife. Our salesperson, Yuri Carvalho was a pleasure to deal with. His easy going demeanor, impressive detailed knowledge of the Mazda product line, and patience in answering our many questions during several test drives made the experience a pleasureable one. He did not disparage the competition; rather, he let the Mazda vehicles' superior handling characteristics and features speak for themselves during the test drives, offering thorough explanations of model features and patiently answering our many questions. In fact, the only frustrating part of the whole experience was deciding between the Mazda6 and the CX-5, as my wife loved the handling and features of both vehicles. Yuri's extensive vehicle knowledge and his passion for the Mazda brand shown forth during the afternoon we spent at Keffer. My wife finally decided on the CX-5, and we felt confident that we got a great vehicle at a competitive price. We enthusiastically recommend Yuri Carvalho as a first point of contact if one is considering Mazda for their next vehicle purchase. We have owned the CX-5 for just over 5-months now and have driven it extensively in a variety of city commute and interstate distance driving conditions. The CX-5 has performed exceptionally well for us, and it is certainly a pleasure to drive. We have no regrets in purchasing it. I recently took the vehicle in for first service at Keffer's impressive, new facility, after having made a same day appointment a few hours earlier. Jay and the crew had the vehicle serviced in well under an hour, despite my being late for the appointment. It appeared in every respect to be a highly efficient service operation, and the staff were cordial. Our salesman, Yuri, even stopped over by the lounge to check that we were satisfied with the CX-5. Cannot beat that. Best car buying experience to date. More

Great overall experience, great value! We purchased a used Mazda CX-9 from this dealership. We had been searching in vain to find the right model and features, when we came across this one We purchased a used Mazda CX-9 from this dealership. We had been searching in vain to find the right model and features, when we came across this one on Cars.com. Carol called me right away and worked closely with me throughout the process of appraising the vehicle. The entire staff, including Carol and the Finance Department, were warm and helpful without being pushy. More