Keffer Mazda

Smooth and Non-pressured Sales Experience I was anticipating pushy sales-tactics from the get-go, but was surprised with the sales experience I received. Donnie was friendly, knowledgeable and I was anticipating pushy sales-tactics from the get-go, but was surprised with the sales experience I received. Donnie was friendly, knowledgeable and did not pressure my car buying choice. He provided general information about the vehicle I was interested in, but also acknowledged features or downfalls of the car. I was clear from the beginning that I was not interested in making my decision the same day and he provided numbers and contact information to follow-up. When I returned to purchase the vehicle, I was immediately greeted and explained the process of the next steps. It took me a total of 2 hours to finalize everything and walk off the lot with my new car. I was pleasantly surprised by the smooth and non-pressured experience. Would recommend Keffer Mazda to others interested in a new car. More

pleasant experience Yuri was very helpful and answered all of our questions. It was a pleasant experience the dealership was very nice and the service staff were pleasan Yuri was very helpful and answered all of our questions. It was a pleasant experience the dealership was very nice and the service staff were pleasant also. More

Too many charges The dealership say they will give you the Price You get on the Truecar.com. But they wont respect the price if You add all the numbers don't E The dealership say they will give you the Price You get on the Truecar.com. But they wont respect the price if You add all the numbers don't Even match with the price More

Exceptional Service Chad provided exceptional service and welcomed us with open arms. He is able to not only smile through the phone but through any communication means Chad provided exceptional service and welcomed us with open arms. He is able to not only smile through the phone but through any communication means necessary. We were able to email back and forth and finally decided it would be best to come in for a test drive. We received a detailed overview of the car and he was able to answer all questions. We could not have asked for a better experience at Keffer Mazda and were able to exceed our expectations. We also had the opportunity to work with Jeremy Ransom, who was able to put together package that was unmatched with out any hassle. Truly, an exceptional experience and will be recommending them to anyone who is looking for a new car. More

Great Experience Everybody at the dealership was great. Kenny, the salesman that assisted me in buying the vehicle I purchase was awesome. The finance guy, Randy, wa Everybody at the dealership was great. Kenny, the salesman that assisted me in buying the vehicle I purchase was awesome. The finance guy, Randy, was also very helpful. It was a very professional dealership. More

Great, no pressure experience Easily the best used car buying experience we have ever had! The welcome, professionalism, courtesy and helpfulness of the staff made our vehicle pur Easily the best used car buying experience we have ever had! The welcome, professionalism, courtesy and helpfulness of the staff made our vehicle purchase seamless. More

Used LS460 Very good experience. Professional people. No pressure from anyone. They have good facility , everything was neat and clean. Go check them out. You ca Very good experience. Professional people. No pressure from anyone. They have good facility , everything was neat and clean. Go check them out. You can make the deal. More

Friendly, Positive, Enjoyable! After nine years with the same vehicle, I was hesitant and not looking forward to what the car-buying process would present. However from the moment I After nine years with the same vehicle, I was hesitant and not looking forward to what the car-buying process would present. However from the moment I arrived at Keffer Mazda, I felt at ease. I was able to wander the lot at my own pace, ask my long list of questions and compare vehicles and specs over and over again with ease. I never felt pushed in a certain direction or haggled to buy more than what I was looking for. Chad Cowans is an outstanding Sales Employee at Mazda. He is highly knowledgable and made the stressful task of car shopping enjoyable. Everyone from sales to finance to service {parts} was friendly. They immediately made me feel like part of the family with the perfect balance of fun and professionalism. Thank you Mazda for making this experience a positive one! Go see Chad for your next car buying experience. You won't regret it! More

Huntersville Mazda is great I'm 41 years old and have had a lot of vehicles. The recent experience I had with Chad and the overall sales team was second to none. Very fast, no I'm 41 years old and have had a lot of vehicles. The recent experience I had with Chad and the overall sales team was second to none. Very fast, no nonsense number, listened to what i wanted without telling me what they thought I needed really went a long way. Highly recommended. Jason J. More

Outstanding Purchase Experience I stopped at Keffer Mazda to examine the brand and was not expecting the level of experience I was given. At Keffer Mazda, there is no pressure sales I stopped at Keffer Mazda to examine the brand and was not expecting the level of experience I was given. At Keffer Mazda, there is no pressure sales and you are given the opportunity to "walk the lot" until you are ready to talk. Having the time to think, look at options, and come to a conclusion was encouraging and made me feel more at ease during my thought process. This is not normal for the auto industry because at most dealerships they are waiting like vultures to descend upon you to make a sell. This was the first in a totally different experience. When I opened the door and was greeted by Kenny Robinson the remaining process was seamless! Kenny was friendly and treated me as if I was an old friend. Every person involved in the sales process treated me like I was family! I wondered when the "too good to be true" moment would occur but it was all good and all true! I would like to thank the Keffer team for the best sales experience I've ever experienced in my many years purchasing cars. Kenny Robinson by far is the best! More