Keffer Mazda

Excellent Experience My experience with Keffer Mazda was by far the best car shopping experience. I was never pressured to sign the original day as I needed to check out o My experience with Keffer Mazda was by far the best car shopping experience. I was never pressured to sign the original day as I needed to check out other vehicles and dealers before ultimately making my decision. I never felt left in the dark about what was going on at any time during the process. The staff was knowledgeable and extremely professional at all times. This is the way to sell cars as this was about 60% of the reason I made the choice to purchase from them over a few other dealers. You guys Rock! More

First time buying made easy! Stressful and time consuming are few among many of the adjectives correlating to car buying. At least that's what I've been told and could very well b Stressful and time consuming are few among many of the adjectives correlating to car buying. At least that's what I've been told and could very well be true, especially going in alone as a first time car buyer. However, having a personable, well trained, and motivated team that takes care of you the moment you walk through the dealership doors to the moment you leave makes that experience a great one. My case was a very complicated and interesting one, and I'm sure the employees I worked with personally could vouch for me, in that I had been leasing a car from another dealership the past 4 years and during those 4 years I hadn't accumulated any credit, nor was the car in my name. Therefore, I truly was coming in as a first time car buyer with not much to my name and zero knowledge regarding how this whole process worked. I knew what I wanted though and that was a Mazda 3 5-door, and as my lease was nearing end, I thought I would call Keffer Mazda to get an idea of their leasing/buying options in order to better assess what my next steps would be. That's when Mr. Chad Cowans delightfully answered the phone and basically solved all of my problems from there on. He told me to come down to Keffer Mazda that day and that's exactly what I did and never looked back. Chad welcomed me with open arms basically and made sure my experience would be easy and fun versus serious and stressful like the typical car dealership. He also made sure that I was going to leave with a Mazda at a rate I was comfortable with and was professional, thorough, and patient the entire time! The whole team worked very hard and long (2 days) to get me exactly what I wanted and for the price I wanted it at and all in my name. I couldn't have asked for a better experience! Chad Cowans, Elite Trice, and Randy Lodato all ended up taking care of me, and even my sister, so well that I consider them family now and I will most certainly refer everyone I know to Keffer Mazda, specifically to those 3 gentlemen! Thank you so much Keffer Mazda, you know I will be back!! :D -Kelsey More

Fast, efficient Chad was professional, friendly and caring, and understood what we were looking for. He explained both the car and the sales process thoroughly. We ha Chad was professional, friendly and caring, and understood what we were looking for. He explained both the car and the sales process thoroughly. We had very specific timing needs due to replacing our VW Golf diesel (in the buyback), and the Keffer Mazda team went out of their way to accommodate us. More

Excellent Experience The entire team at Keffer Mazda is great. Quinta, Jenna, Lee, Randy. Every person I interacted with was professional, friendly and competent. As a bus The entire team at Keffer Mazda is great. Quinta, Jenna, Lee, Randy. Every person I interacted with was professional, friendly and competent. As a business owner I always appreciate exceptional service and that was exact,y what I got, along with a fair price on my new vehicle. I would recommend Keffer Mazda to anyone who is in the market for new Mazda. More

My Mazda Yuri was very friendly and professional. He went through all the car options for me. I would definitely recommend this dealership. It was a great car Yuri was very friendly and professional. He went through all the car options for me. I would definitely recommend this dealership. It was a great car buying experience. More

Service and oil change I arrived on time and Chris Beannon was ready for me. I had requested a ride to near by shopping mall and instead offered me a car for an hour or so. I arrived on time and Chris Beannon was ready for me. I had requested a ride to near by shopping mall and instead offered me a car for an hour or so. Before I left they had done a quick check and found I needed a front end wheel alignment quoted me the price I agreed and off I went. It was great I was able to get my hair cut and go to the grocery store and back in a couple of hours. When I came back a young man transferred my groceries from the loaner to my car. That's what I call service. I forgot they did a complimentary car wash it looks great More

First service after leasing I brought my Mazda 6 in on a very busy Saturday and still got great service. Nick Azzara was great!! very helpful and professional. Jay Zimberg gree I brought my Mazda 6 in on a very busy Saturday and still got great service. Nick Azzara was great!! very helpful and professional. Jay Zimberg greeted me by name as I walked in the door to pick my car up, working in service myself I know this is not easy on a very busy day. The car looks brand new after the wash and service. I am very happy with the what I am gotten with my lease so far. Highly recommend this dealership and service department. More

Very pleased I went in for my first oil change. I was greeted by Nick Azzara. He was very pleasant and answered all my questions. He informed me of what I needed I went in for my first oil change. I was greeted by Nick Azzara. He was very pleasant and answered all my questions. He informed me of what I needed to know and in a very efficient manner. I was very pleased with the length of time I was there and had time to go to my next appointment. Thanks Nick, you are the best ( not to mention adorably cute)! :) More

Excellent Chris Brannon..my service advisor..was very attentive and time sensitive..as I was staying with my car. He was watchful of my time and approached me p Chris Brannon..my service advisor..was very attentive and time sensitive..as I was staying with my car. He was watchful of my time and approached me perfectly. Thumbs up!! You have won my trust thru Chris..being new in town from Ga..you will be my forever go to for service needs and my next trade or buy will be with you More

Great experience overall great service and great professionals from sales managers to regular sales agents. by far this is my best experience in a dealership. even aft overall great service and great professionals from sales managers to regular sales agents. by far this is my best experience in a dealership. even after I got the car I had a minor issue of which no party was aware of and took it back for service. Kenney was really kind and wanted to help me as he did before. he took the car from me and provided me with the approximated time of repair. not only that he also provided me with a loaner car so I can get around until my car is fixed. More