Keffer Mazda

Very Impressive Professionals !!! My husband and I had considered another car and had gone to other dealerships. Upon curiosity we entered Keffer Mazda and from the first person we met My husband and I had considered another car and had gone to other dealerships. Upon curiosity we entered Keffer Mazda and from the first person we met (ELITE) our great customer service began. We met Sales Consultant ROBERT CIARLETTA whose professionalism and product knowledge alone sold us on our CX-3, and made sure we were satisfied and got exactly what we wanted...and more! I love the fact that the experience was "no pressure." KENNY ROBINSON in finance was also great! The entire team treated us as VIP's...but we say that the members of the KEFFER MAZDA TEAM are VIP's: Very Impressive Professionals Thanks, L&C's CX-3 More

Bought a new car We went into this dealership not knowing anything about buying a new car and Alena who helped us was very througho and helpful with the questions that We went into this dealership not knowing anything about buying a new car and Alena who helped us was very througho and helpful with the questions that we asked. She also provided us with insight on what was the right car for us. I would recommend this dealership and Alena to anyone who is looking for a new car. More

Excellent Customer Service! Robert was great, very patient and knowledgeable about everything I asked. He made sure I understood everything about my new CX-5. He went through all Robert was great, very patient and knowledgeable about everything I asked. He made sure I understood everything about my new CX-5. He went through all the different packages that the car has, to make sure I chose the one perfect for me. He made sure I got the best price for my car. I got a follow up phone call to make sure I am happy and loving the car, which I am!! He was a GREAT service provider and very kind. I definitely recommend Robert! More

Awesome Experience, Patient & Caring Employees I went in to Keffer Mazda on February 18, 2017 to inquire about a CX-5 and was hoping to lease or finance a new or certified pre-owned vehicle. I was I went in to Keffer Mazda on February 18, 2017 to inquire about a CX-5 and was hoping to lease or finance a new or certified pre-owned vehicle. I was greeted at the front desk and introduced to Paul Fratazzi in the sales department who was from the start a very kind, patient, and understanding gentleman. Paul helped my spouse and I find a great vehicle that suited our needs and made sense for our budget and lifestyle. We stayed about 2-3 hours and during our time there Paul was able to help us with all of our questions and concerns with the utmost patience, and truly helped us get something we desperately needed. Paul is a very down to earth, honest, personable, kind and helpful person in general as you can tell when you meet him, but he really makes a meaningful contribution to the company and this dealership. Overall excellent experience, he kept me updated and made sure all of our paperwork was being finalized as we waited for our funds to arrive for a down payment. It was painless, easy, and we felt like we were treated very fairly. Thank you Paul and the entire Keffer Mazda team! More

Much Better Experience from Service Department I had written a review just over a year ago regarding my experience in purchasing my vehicle. Since that time, I have had numerous experiences with t I had written a review just over a year ago regarding my experience in purchasing my vehicle. Since that time, I have had numerous experiences with the service department, as I am a high mileage driver. Based on my year long experience with the service department, I can recommend that area of the dealership. They have always been extremely courteous and informative during my visits. More

Awesome service My experience with this dealership was amazing. Kenny did his very best to help me get exactly what I wanted for a very affordable price. He was very My experience with this dealership was amazing. Kenny did his very best to help me get exactly what I wanted for a very affordable price. He was very helpful an gave me all the information that I needed with my purchase. He even treated me and my family to some dinner. Very great experience and I would recommend this dealership to anyone looking for a nice ride. More

Great experience leasing a new car. Chad, Elite and Kenny were friendly, honest and to the point. They made us feel very good about becoming new Mazda customers. Good job guys! Chad, Elite and Kenny were friendly, honest and to the point. They made us feel very good about becoming new Mazda customers. Good job guys! More

Great Experience Went to test drive a Hyundai I saw online but instead saw a Ford Focus on the lot that i enjoyed much more. Alena, the sales agent there was very pati Went to test drive a Hyundai I saw online but instead saw a Ford Focus on the lot that i enjoyed much more. Alena, the sales agent there was very patient and encouraging about taking the ford out for a test drive and made the experience very relaxed. She answered any questions I had abut the car and anything she could not answer she was able to find the answer to. Pete in financing was also a massive help and got me the best deal on the car. The whole staff there is amazing and helpful. They are very truthful about the deals they have. I am very happy with my purchase and i would recommend this dealership to anyone. More

Sabrina's experience I was lucky enough to be paired with Chad Cowans. Great guy full of energy! A car buying experience is never a quick one, but Chad made it the process I was lucky enough to be paired with Chad Cowans. Great guy full of energy! A car buying experience is never a quick one, but Chad made it the process as painless as possible. I had a two- day experience, went home after the first day and decided to go back. Chad knew I was in a hurry and even started the paperwork process over the phone on my way to the dealership. Between Chad Cowans and Elite Trice (General Manager), I would definitely recommend this dealership to friends ( and request they see Chad and Elite) THANKS CHAD AND ELITE!!! -sabrina More

Great experience with Paul and the Keffer team First time Keffer buyer and had a great overall experience with this dealership. From the initial contact through Autotrader to closing the deal in p First time Keffer buyer and had a great overall experience with this dealership. From the initial contact through Autotrader to closing the deal in person, the process was very smooth. Keffer Mazda is a new facility and it is very open and accommodating - the staff are all very friendly. My wife and I worked with Paul Fratazzi and I would welcome the opportunity to work with him again in the future. Paul was low pressure, communicated well and was very helpful...I felt he truly wanted to earn our business and for us to be happy with the purchase. Thanks again for a great experience and we hope to work with Paul and the staff at Keffer Mazda again in the future! More