Keffer Mazda

Great experience Lorenzo was very knowledgeable and helpful during the entire process. From the test drive to right before I drove my new car off the lot, he made sur Lorenzo was very knowledgeable and helpful during the entire process. From the test drive to right before I drove my new car off the lot, he made sure every thing ran smoothly. It was by far the least hectic and most informative car buying experience I’ve been part of. More

Vehicle purchase Had a wonderful experience at Keffer with Lorenzo everyone was friendly and very willing to assist! I would recommend this dealership to anyone. They Had a wonderful experience at Keffer with Lorenzo everyone was friendly and very willing to assist! I would recommend this dealership to anyone. They are also very professional and prompt with their services. More

Excellent Buying Experience Inquiry submitted on Sunday when dealership was not open, however, received email from Internet Sales Mgr (Ray Singleton) promptly that I would be con Inquiry submitted on Sunday when dealership was not open, however, received email from Internet Sales Mgr (Ray Singleton) promptly that I would be contacted Monday. When dealership opened on Monday, received call from Sales person (Lorenzo Genaro) who set up appt to test drive car. Since video of car was not complete, Lorenzo facilitated completion of same and sent so wife at work could see car in absence of being able to test drive. Car was prepped for test drive upon arrival. Lorenzo was very familiar with vehicle specs and controls during test drive. Since this was Lorenzo's first sale, Arkeayes Cunningham served as liaison with Sales Mgr to assess trade-in and close deal. Since "outside" car buying service was used, returned next day to complete documentation with Wendy White - very pleasant and efficient - and pick-up vehicle ... Abeba taking care to ensure my satisfaction and assisting with a smile. Lorenzo initiated followed-up post purchase and made himself available to answer questions. Overall, excellent buying experience. More

Very pleased with Keffer Mazda I have purchased number of high end automobiles in the past, with good and bad experiences. Must say I was very impressed with Keffer Mazda. Jamie, my I have purchased number of high end automobiles in the past, with good and bad experiences. Must say I was very impressed with Keffer Mazda. Jamie, my sales person was on the ball, and management was responsive to my needs. Would definitely recommend them to everyone. More

Great service! Great pricing! We had a great experience buying our Mazda 3! Great service! Great dealership! Great pricing! The whole process was far better than we could have We had a great experience buying our Mazda 3! Great service! Great dealership! Great pricing! The whole process was far better than we could have ever hoped for...and they exceeded our expectations on options, quality of used cars and helpfulness. More

Positive Buying Experience. Our salesperson Marcellus listened to our needs very closely and gave us time to make our decision, so we never felt under pressure. The dealership ( Our salesperson Marcellus listened to our needs very closely and gave us time to make our decision, so we never felt under pressure. The dealership ( Sales Manager's ) offered us a fair deal so at the end of the night, we couldn't resist the offer. My wife has had a great experience since 2015 with her Mazda 3 . Overall we enjoyed the purchase of our new Mazda 6 1 Grand Touring and we highly recommend Marcellus and the Manager-Team. More

Up and down visit Dajah and Gina were great in showing the cars. We weren't rushed and went through the options. When negotiating price an extra $2k was added for Dajah and Gina were great in showing the cars. We weren't rushed and went through the options. When negotiating price an extra $2k was added for dealer add ins. This sticker was not on any car in the lot we looked at. Only car in the showroom. Other dealers put this on the car. Be up front with what you are doing. Then told the finance rate was to 3.69 by Dajah and we get into finance and its 4.9. Not good either. We waited an extremely long time for the finance guy. At least 1.5 hours. Pricing option in a book given to us for accessories was not accurate. We were told 3 times the price. We had to follow up with multiple emails and phone calls to get our remote start installation scheduled. Friendliness is the only reason I said I would recommend and give this 3 stars otherwise it would be lower. More

Great experience Great service and experience. Miguel was real helpful. Would recommend this dealership to all. Very happy with the overall experience and looking forw Great service and experience. Miguel was real helpful. Would recommend this dealership to all. Very happy with the overall experience and looking forward to enjoying my new car More

Good Experience Good experience, I spent way too much time at the dealer than promised and expected.Need to provide more realistic time frame to the customers. Good experience, I spent way too much time at the dealer than promised and expected.Need to provide more realistic time frame to the customers. More

Perfect Customer Service was great. Jamie did everything right She sent me a picture of the car she thought I would like and so I drove 50miles to see it. Customer Service was great. Jamie did everything right She sent me a picture of the car she thought I would like and so I drove 50miles to see it. It was perfect so I bought it More