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Keffer Mazda

Huntersville, NC

4.8
2,183 Reviews
Keffer Mazda services the Huntersville, Mooresville, Concord, Cornelius, Troutman, Lincolnton, Newton, Hickory, and the greater Charlotte area with all of its automotive needs. We pride ourselves on giving you a pleasurable transparent transaction and making sure you leave with a smile every time you visit us! We are here to give you "The Experience You Deserve, and The Price You'll Love"!
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13307 Statesville Road.

Huntersville, NC

28078

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Showing 2,183 reviews

January 10, 2021

David did bohem did a great job. Still things need to be revised with management. That's what they need to improve on. Sales guy did great !!!!!!!! More

by justen.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Falcigno
January 10, 2021

Sabrina and David were great -- super helpful. David did an amazing job of walking me through features and setting up all my options when I picked up the car -- even though he wasn't my primary salesperson. More

by shjohnston72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Diirio, David Boehm
January 05, 2021

Dealership is ok. I should have been told up front what the payments would be with the service package. Feels like a bad deal. Felt like if I changed my mind just because the vehicle was brought from anoth More

by LLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaleil Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Keffer Mazda responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Jeff Golden GM

Jan 07, 2021 -

LLR responded

It would be great to discuss my experience. I look forward to talking to you. Thanks

December 23, 2020

David, Jeremy and Eric made our transaction so easy. 0 pressure, fair pricing, and they made sure everything was perfect. Very easy dealer to recommend. This was literally one of the best car shopping e More

by AgentSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Falcigno
Dec 23, 2020 -

Keffer Mazda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jeff Golden GM

December 21, 2020

Very professional. Dealership extremely clean. Very easy to get the deal done. Very happy with my sales experience, and all the staff involved with my purchase. You had what I was looking for, followed us a More

by steig.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alona
Dec 21, 2020 -

Keffer Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Golden GM

December 20, 2020

Everything went very smoothly. Their price was right where it should be and they were very flexible. Their COVID-19 protocol was mostly spot on as well. More

by Cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Falcigno
Dec 21, 2020 -

Keffer Mazda responded

Here at Keffer Mazda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jeff Golden GM

December 11, 2020

So glad I got to work with Sonny! I drove up to the dealership in NC from Atlanta and had a tight timeline to complete my purchase. Sonny went above and beyond. Once I got back home I realized I had ma More

by carolxcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Nnaekpe
Dec 14, 2020 -

Keffer Mazda responded

Thank you, Carol, so much for your kind words, and for taking the time to leave us this wonderful feedback! Jeff Golden GM

December 08, 2020

I had an excellent purchase experience and received top-notch service from the sales staff, including David Boehm, and the management staff. Setting this review to require a 25 word minimum is silly, More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Boehm and a woman named Yakima who set things up by phone and greeted us upon arrival.
December 06, 2020

This is the second vehicle we have leased from Keffer Mazda. Both experiences have met all our expectations. Our salesperson Sonny has done a professional job in making both deals happen. We will contin More

by mandjvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Nnackpe
December 01, 2020

I came in to trade in my jeep because it just was not the best fit for me. I overall had the best experience I have had at a car dealership! Everyone that worked with me was awesome! More

by kstumb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Online KefferAuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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