Keffer Mazda

Katt was AMAZING! She got us the car we wanted with the upgrades we were really hoping for. She worked with us on every concern, paid attention to our wishes, and kept She got us the car we wanted with the upgrades we were really hoping for. She worked with us on every concern, paid attention to our wishes, and kept a kind attitude in the whole process. More

Daniel did a great job helping me with my car purchase. Was on a tight timeline and he was able to work with me quickly. Appreciate all the help. Was on a tight timeline and he was able to work with me quickly. Appreciate all the help. More

Katt is AMAZING! !! Our family was in need of reliable transportation so the journey began with the dreaded search. We found a Nissan Pathfinder online that us four, a !! Our family was in need of reliable transportation so the journey began with the dreaded search. We found a Nissan Pathfinder online that us four, as a family, agreed was ok. Katt was the one who gave me a call not very long after giving my information. She had already done her homework and said that she had another vehicle in mind that was more than ok, it had all the extras, oh and it was a Jeep Cherokee! What she didn't know at that time was, I have wanted a Jeep forever. I just really didn't think we could afford it and now she was telling me it's within reach. Katt and the Keffer Mazda dealership have been absolutely wonderful! From the first individuals that greeted us with a smile and a welcome; to almost everyone pointing us in the direction of the Keurig and snacks. We met Phil, in the financial department. He was very kind and had lots of patience. Just a great experience all in all! So thankful that we trusted Katt because she certainly got the job done!!! Highly recommend the whole team at Keffer Mazda! More

He was understanding we wanted to look at other vehicles, was not pushy. when we came back he greeted us and came to help us right away. was not pushy. when we came back he greeted us and came to help us right away. More

He made things simple and we got exactly what we needed. and wanted. It was great! and wanted. It was great! More

This is our 3rd Family Car we have bought with Keffer Mazda and couldn't be any happier. Katt is an amazing and very knowledgeable sales rep and certaily knew her Mazda's in and out helping to make this Mazda and couldn't be any happier. Katt is an amazing and very knowledgeable sales rep and certaily knew her Mazda's in and out helping to make this purchase quick, easy, and smooth. Very much look forward to the next car purchase here with Keffer in a few years for the kiddos. P.S. - Also a quick shoutout to Demario Hutchings...who initianlly made this all possible! More

Katt was great to deal with. Very attentive to questions/concerns, and informative before/during/after test drive. Very straightforward and convenient sales process, and attent Very attentive to questions/concerns, and informative before/during/after test drive. Very straightforward and convenient sales process, and attention after the sale has been very satisfactory. Overall had a very positive experience. More

This was a very refreshing experience. I had made an appointment to go to Keffer for Saturday January 25. However, in the intervening time, I found and made a deal completly online with I had made an appointment to go to Keffer for Saturday January 25. However, in the intervening time, I found and made a deal completly online with another dealer. So, I sent an email thanking them for their time, but cancelling the appointment. I received a text on Friday from Josh Tilley, New Car Manager, asking if they could try to beat the offer that the other dealer had provided. I texted Josh back the details, and a few minutes later I heard back from Nick Defelice, General Manager, stating he could beat that deal and to come on down. Now, I have bought quite a few cars, so I took that statement with a healthy dose of cynicism. But I had to be in the area of the dealer that night anyway, so I stopped in. I was pleasantly greeted by Daemion, who got me set up with Jordan. Jordan told me that the car was already in detail... I said whoa, we haven't made a deal yet. So we went inside, and while the price they were giving me was lower, the payments weren't lining up. Jordan went back and worked with Josh, and then all three of us sat down and hashed out the details. In the end, I got the deal I was looking for and Nick was true to his word - they did beat the deal. I even walked away with more than I was looking for! I then met with Phil to sign the papers and finish the finance side of things. Phil was personable and professional, and we were done in no time. The car still had some work to do in detailing, so I said I would come back to pick it up the next morning. The entire process, from the time Daemion greeted me until I walked out the door, was just over an hour... Well, I went in today to finish up, pay my down payment and take delivery. I was expecting to be there for about an hour or so... I was in and out in 10 minutes. Phil took my payment and had me sign a few papers, while at the same time Jordan was putting the temp tag on my car. I shook hands with Phil, shook hands with Josh, and was out the door. Jordan showed me the features of the car and set me up with the Mazda Connected Services, and that was that. I don't usually come online and write "good" reviews. Much like everyone else, I'm very quick to go and write one when something is bad, but don't take the time when it's great. I wanted to be sure to leave a review in this case because I had no expectations of them actually matching the deal, much less beating it. Add to that it was one of the fastest and most pleasant car buying experiences I've ever had. I would highly recommend Keffer Mazda to anyone in the market for a new car in the Greater Charlotte/Lake Norman area. Everyone I interacted with was personable and very easy to work with, and I'm glad I took the time to go down and see what they had to offer. More

Came in for an oil change! Thanks to Daniel I went home with a 2025 CX-5 Premium Turbo. He was awesome. I never once felt pressured. It was my best car buying experience ever! Thanks to Daniel I went home with a 2025 CX-5 Premium Turbo. He was awesome. I never once felt pressured. It was my best car buying experience ever!! More

Daniel is an amazing salesman. Friendly, personable and wasted no time. He asked me what I was looking for, brought a vehicle for me to test drive, took a few notes and the deal wa Friendly, personable and wasted no time. He asked me what I was looking for, brought a vehicle for me to test drive, took a few notes and the deal was done. I couldn’t be happier with his quality of service, Keffer Mazda or my new car. I would recommend Daniel to anyone looking to purchase a vehicle. More